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It was a very busy weekend due to the fact it was light up night in the city and my daughter was there with a dance convention with hundreds of girls. Neither of theses events were a surprise and yet I still feel like the hotel was understaffed and frazzled with the amount of people. There was one ...
Every staff member is generous, friendly, and helpful. Breakfast and dinner included with your stay. Warm, friendly bar. Rooms are spacious, comfortable and well furnished. Just a couple blocks to the Convention Center. One of the best, if not the best hotels, I have stayed in worldwide.
Check in staff was friendly and quick to help when the nightstand lamp wouldn’t work. Comfortable and spacious room. I booked the breakfast deal and was very pleased that I was able to order anything (but steak and eggs) on the menu.
The rooms are poorly designed with no privacy in th bathroom area. Rooms face very busy roads so all we heard were the air brakes of trucks as they were on the exit roads. The laundry room must have either been next door or upstairs as this constant spin sound of the washer was heard at all times ...
Noel at the front desk was wonderful and very helpful. The decorations and style of the hotel are very trendy. I would definitely stay here again when coming back to Pittsburgh!
This hotel by far has the best customer service I have ever experienced! This is always my go-to hotel when I stay in Charleston. We absolutely love it. NEVER have a problem - everyone is always so nice!
Can't beat the location of this hotel. It is basically on canpus and would be a perfect place to stay for college graduation. The breakfast is quite good and the staff is very accomodating. I had a room with a balcony and the grounds were very pretty.This hotel is in high demand so book early.
Fantastic room ad a fantastic price! I would highly recommend... the room was spacious and had plenty of comfort perks.
Just stayed one night. We were happy with the staff and the room. Great room, great price. Would stay again.
My wife was presenting at a conference at the Omni. We decided to take the family and spend a couple of days in a new city. We stayed 2 nights at the DoubleTree. The hotel's location was easy to find, even with a GPS. The hotel has valet parking ($20/$22 per night depending on weekday/weekend) with ...
The hotel was exceptionally clean, staff was very pleasant, and the breakfast was good. Pool and other amendities were also in great condition. Suggest to everyone as a great place to stay.
Pleasant experience will stay again, access off highway not far
Breakfast location should more nicely done. Reception person and the coffee/snack selling person is the same. Doing 2 jobs at the same place (not good) Swimming pool to close to entrance and people can see you.
Great location. Good breakfast. Only compliant was that our upstairs neighbors were very loud and the sound proofing between floors was lacking.
Overall experience was good. I had the king bedroom which was very comfortable. The rooms could be a little pricey but i got a deal with expedia. I would definetly book again.
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