Ratings based on 92 Verified Reviews

3.4 out of 5
78% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2016 on Hotels
4 out of 5
by marvin from Vincent, Ohio

don't go online. Call hotel yourself!

Posted Aug 29, 2016 on Hotels
Not the hotel's fault but I asked for 2 adjoining rooms if they could and instead the hotels.com has us booked with one on the 1st floor and one on the 3rd. The host at the desk was able to get us all in the same floor. Next time I will just call the hotel myself.
3 out of 5
by A verified traveler

Posted Aug 22, 2016 on Hotels
Just a stopover on the way to an event. Quiet but average score all around at best.
3 out of 5
by Sherry from Lynchburg, VA

Great price and location

Posted Jul 13, 2016 on Hotels
Good price. Very friendly staff. Clean room. Great bed! Good location.
4 out of 5
by Nick from Waynesburg PA

Good hotel for price. Very friendly/helpful staff

Posted Jul 3, 2016 on Hotels
Standard hotel for price. Wifi worked great! Staff was extremely courteous and helpful when asked for anything. They only put 2 towels in each room so you will be asking for towels if you shower morning and night. Decent breakfast/no hot foods.
4 out of 5
by Bonnie

This traveler left a rating score only Posted Jun 8, 2016 on Hotels
4 out of 5
by Dale from Hackettstown, NJ

Friendly

Posted May 8, 2016 on Hotels
Friendly staff. Good place to just rest your head then off to your event.
3 out of 5
by A verified traveler

Posted Jan 4, 2016
Last minute booking for a funeral. Other family members stayed at Comfort Inn Big Stone Gap, shocked what they had versus us and the prices were very similar. The continental breakfast was very disappointing.
4 out of 5
by tina

This traveler left a rating score only Posted Nov 23, 2015 on Hotels
4 out of 5
by Tiffany from Richmond, Virginia

No complaints

Posted Oct 28, 2015 on Hotels
Everything was great! Exceptional services!