12367 Gov G C Peery Hwy, Us Route 19, Pounding Mill, VA
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 199 out of 420 reviews" "
10 - Excellent
199
Rating 8 - Good. 160 out of 420 reviews" "
8 - Good
160
Rating 6 - Okay. 41 out of 420 reviews" "
6 - Okay
41
Rating 4 - Poor. 10 out of 420 reviews" "
4 - Poor
10
Rating 2 - Terrible. 10 out of 420 reviews" "
2 - Terrible
10
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Sungyull
Mar 27, 2024
Liked: Staff & service
Disliked: Cleanliness
It is a good place, inexpensive, good staff and all but they need new pillows. I couldn’t’ sleep.
Sungyull
Stayed 1 night in Mar 2024
Response from Sarah, GM on Mar 27, 2024
I am terribly sorry to see you were so dissatisfied with your stay. We actually do have new pillows in most of our rooms. I will definitely look in the particular room you stayed in to ensure we have new pillows in there. Thank you for letting us know of the issue, and again I apologize you were not able to sleep well. We work hard to provide a great stay for every guest, every time.
This was a very clean facility and staff was very friendly. Room was very adequate for the price!!
Nancy
Stayed 1 night in Mar 2024
Response from Sarah, GM on Mar 12, 2024
Thank you for your nice words! I am glad to see you had a nice stay and found our rooms to be clean and our staff friendly. We hope to see you again if you are back in the area!
I've stayed at the Super8 before and always have a nice stay. Everyone there is friendly and helpful. The hotel is very clean and quiet. Will definitely stay there again.
David
Stayed 1 night in Feb 2024
Response from Sarah, GM on Feb 13, 2024
I am so glad to see you have been satisfied with your stays with us! We look forward to seeing you again.
Staff was excellent from the moment we arrived. Room was clean and it was a very quiet visit.
Tonya
Stayed 2 nights in Dec 2023
Response from Sarah, GM on Dec 25, 2023
Thank you! I am happy to see you were well satisfied!
10/10 Excellent
LeAnn
Traveled with pets, Traveled with family
Nov 24, 2023
Liked: Cleanliness, staff & service
Staff were very friendly. Nice clean room for the price.
LeAnn
Stayed 2 nights in Nov 2023
Response from Sarah, GM on Nov 24, 2023
I am so glad to see you have a great stay! W pride ourselves of friendly service and clean rooms. We hope to see you again if you are back in the area!
I would rate this a 4 because it was clean and comfortable to stay here but this is not a 5 star hotel due to it's age and the fact that it is a budget motel. The staff were friendly and helpful. The price is definitely Great for what you get!
We did have a room on the first floor at first and when we went in the room it had sort of a musty smell, so we asked to switch to second floor and it was much better. I am very smell sensitive.
Verified traveler
Stayed 1 night in Oct 2023
Response from Sarah, GM on Oct 31, 2023
Thank you for your feedback. I am glad to see you had a nice stay and we were able to accommodate your needs. We hope to see you again if you are back in the area.
Thank you for staying with us. I am happy to see you felt safe and found your room to be clean. We pride ourselves on cleanliness and friendliness. We hope to see you again in the future!
I don't like booking motels online when I don't know the area so I am always a little apprehensive about what it's actually going to be like when I get there. I was very pleased with this pick. Staff was friendly and the room was clean and in good shape. We spent two nights there and it was quiet both nights, no hallway noise. This motel is a good pick.
Brenda
Stayed 2 nights in Sep 2023
Response from Sarah, GM on Sep 18, 2023
I am so happy to see you were pleased with your stay with us. Thank you for taking the time to provide us with your feedback, it is greatly appreciated!
Hotel was clean, parking accessible, front desk staff available, professional, and affable. Room was non-smoking, but smoke could be smelled upon entry into the room. No issues during stay
Sarah
Stayed 1 night in Aug 2023
Response from Sarah, GM on Sep 1, 2023
Thank you for your feedback. I am glad to see you had a good stay. I apologize for the smell of smoke, I will definitely have housekeeping look into this.
I stay here often and will continue, but my biggest issue is many of the room windows do not lock. 1st and 2nd floor. I have finally had a stick made to put in the window for safety. I don't understand why they don't think this is important. They know I complain each time I'm there and experience this problem.
Diane
Stayed 1 night in Aug 2023
Response from Sarah, GM on Aug 24, 2023
Thanks for your feedback and for being a continued guest at our property.
The room was clean but the floor would have been more comfortable than the bed. The cover was like a sheet!
gala
Stayed 1 night in Aug 2023
Response from Sarah, GM on Aug 21, 2023
I am very sorry to see you did not find our beds to be comfortable. I am however glad to see the room was clean. We appreciate your feedback, safe travels.
10/10 Excellent
India
Traveled with partner
Aug 14, 2023
Liked: Amenities
Bed and pillows were sooo soft. Staff was so friendly, super easy check in and check out. Also great water pressure for the showers. Overall great stay and good location
India
Stayed 1 night in Aug 2023
Response from Sarah, GM on Aug 14, 2023
I am happy to see you had a great, comfortable stay!
2/10 Terrible
Linda
Aug 14, 2023
Linda
Stayed 1 night in Aug 2023
Response from Sarah, GM on Sep 11, 2023
So sorry to see it seems you did not have an enjoyable stay.
Everything was good except our room smelled musky and our carpet felt damp like they had just cleaned it but it hadn’t dried.
Sheila
Stayed 2 nights in Aug 2023
Response from Sarah, GM on Aug 14, 2023
Thank you for your feedback. I'm sorry to see the room had a musty smell, and damp carpet. It is possible the carpet had been cleaned, I will definitely check into this though. I am happy to see that otherwise you found your stay to pe pleasant. We hope to see you again in the future if you are back in the area!
I am happy to see you found our property to be clean and comfortable. We strive to provide clean and comfortable rooms and friendly customer service! Hope to see you again! Safe travels!
6/10 Okay
Jennifer
Traveled with family
Jul 29, 2023
I came with my mother who is 73 and has arthritis in her back. We were on the second floor. There was no elevator. It was very hard for my mom to get up and down the stairs, not to mention carrying our own luggage upstairs.
Jennifer
Stayed 1 night in Jul 2023
Response from Sarah, GM on Aug 1, 2023
I am sorry to see we were not able to accommodate with a downstairs room. We do our best to meet all guest requests, however we are a busy property with limited rooms and unfortunately, we are not always able to do so. I apologize for the inconveniences this caused.I am however happy to see that otherwise your stay was satisfactory.
10/10 Excellent
Patricia
Jul 27, 2023
Patricia
Stayed 2 nights in Jul 2023
Response from Sarah, GM on Aug 1, 2023
Thank you for your feedback! I am glad to see you had a great stay!
Everything was clean and well kept. Outside seating was nice, and its a quiet property for being close to the highway. Breakfast options were slim, but thats kinda what one would expect for such a great price.
Jerry
Stayed 3 nights in Jul 2023
Response from Sarah, GM on Jul 24, 2023
Thank you for your feedback! I am glad to see you had a nice stay!
Better than lost super 8. Clean. Nice staff. There really is no breakfast really so don’t rely on that. Yogurt, bagel, cereal, toast and muffin.
Reasonable price. Would stay again.
No frills hotel (no pool, no gym, no bar). Just the perfect clean hotel to put your head down to rest. Easy in/out parking too. Why pay for amenities you don't use or intend to use. Just perfect for what I need. Will keep staying here when I return to the area.
Michael
Stayed 2 nights in Jul 2023
Response from Sarah, GM on Jul 11, 2023
Thank you so much for your kind words. We are so happy to see you had a nice, comfortable stay. We work hard to keep our little property clean and comfortable. We hope to see you again the next time you are in the area!
I liked that private entrance and cleanness. I dislike that we wanted to upgrade to a king deluxe and pay the difference but they won't let us. The sight need to be more be more pacific and remind them a heads up about no refunds
Terry
Stayed 2 nights in Jul 2023
Response from Sarah, GM on Jul 6, 2023
So sorry it looks like you weren't completely satisfied with your stay. There are different reasons sometimes that upgrades are not available. In this case there were 2 separate reasons. 1. This particular reservation would have needed to have been changed by the 3rd party company it was booked through. We are limited at the property as to what we can do with 3rd party reservations and have next to nothing to do with cancelation fees and things like that. 2. You had requested a pet friendly room in your reservation, the deluxe suite you had requested to upgrade to is not a pet friendly room.Thank you for your comments about the cleanliness of our property, and I hope this clears things up for you.
4/10 Poor
Bobbie
Traveled with family
Jul 5, 2023
Breakfast was limited choices and our room had a terrible Muskie smell
Bobbie
Stayed 2 nights in Jun 2023
Response from Sarah, GM on Jul 5, 2023
I am so sorry to see it looks like you did not enjoy your stay. We offer the Super 8 Continental Breakfast which does offer many options. I am sorry to see your room had a musty smell, I will check into this and address the issue. I hope that if you are back in the area you will give us another chance to better meet your needs.
10/10 Excellent
Sarah
Jun 26, 2023
Sarah
Stayed 5 nights in Jun 2023
Response from Sarah, GM on Jul 18, 2023
Thank you for your feedback! We are happy to see you were pleased with your stay!