Ratings based on 411 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Florida

Excellent Service From Everyone.

Posted Jul 20, 2017
Pros: Everything and Everyone was Excellent
Cons: Nothing. Excellent
Location: Restaurant - Machine Shed was excellent.
Me and my family checked in on July 12th and stayed for one night the transportation from the airport was excellent. The front desk gentleman was excellent and staff. The restaurant was excellent and so nice. I'm have been in the Hospitality Industry for 33 years and I have never experience such great service. Also, the restaurant Machine Shed was Excellent too.
5 out of 5
Recommended
for Everyone
by A verified traveler from southern, WI

great stay

Posted Jul 11, 2017
Pros: the cleanliness and staff
Cons: nothing
Location: right next to fox river mall and plenty of restaurants
very helpful and caring staff, we would definitely stay here anytime we come up to Greenbay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice Hotel

Posted Jul 10, 2017
Pros: I love the veranda outside and that it's close to shopping.
Cons: Either the company is too demanding on their staff (giving impossible workloads) or not demanding enough. Needs a better balance.
Location: Excellent location, close to shopping.
We have stayed here before, and have notice a steady decline in cleanliness. This last stay (June '17) was the worst.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wausau, Wi

Great location near shopping mall &restaurants.

Posted Jun 5, 2017
Comfortable beds, nice room, friendly staff, and Cookies all day!
Comment from Hotel Management
Jul 28, 2017 by Laura D- General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our great location and you had a comfortable stay. We hope to see you again when your travels bring you back to the area!
3 out of 5
by A verified traveler from Alabama

Condition of exterior and front entrance

Posted May 20, 2017
Pros: Food service and menu was good.
Cons: See the above "write about your experience"
Location: This was not applicable in our case.
First impressions are worth their weight in gold. The Country Inn & Suites Appleton front entrance and grounds appearance was appalling. There were numerous cigarette butts adjacent to this supposedly tobacco-free facility......duh? Other litter, including leaves, pine needles and sticks were numerous......like grounds maintenance personnel hadn't been on site for several days or week's. Most everything else was what one could normally expect at a mid-tier lodging facility. The breakfast menu was nice and the food was appetizing. Front desk staff was friendly, accommodating.
5 out of 5
by Deirdre

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 27, 2017
We appreciate you taking the time to share your positive experience! We look forward to your next stay. Laura D. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Apr 22, 2017
Pros: Location was fantastic and the people were very friendly and helpful.
Cons: Nothing.
Location: We were shopping for a house but the variety of restaurants was excellent
Everything was GREAT! Staff was very friendly and accomodating. Would definitely stay here again.
Comment from Hotel Management
Apr 24, 2017 by Laura D- General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your great experience. We are happy to hear you enjoyed your stay with us! We look forward to your next stay.
5 out of 5
by Jessica

Posted Apr 16, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017
Thank you for your feedback and the positive review! We look forward to your next stay. Laura D. General Manager
5 out of 5
by A verified traveler

Posted Apr 6, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017
Thank you for sharing your positive experience. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2017
Two nights during the week. There was a power outage in the city one morning, staff responded well and was helpful.
Comment from Hotel Management
Apr 17, 2017 by Laura D- General Manager, Hotel Management
We appreciate you taking the time to share your positive experience! We are very sorry there was a city power outage during your stay. We are glad we were able to assist in any way during the short outage. We hope to see you again when your travels bring you back to the area!