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Reviews of AmericInn by Wyndham Appleton

2 out of 5
AmericInn by Wyndham Appleton
3900 N Gateway Dr, Appleton, WI

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Chris A.

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Dorothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unprofessional front desk personnel. They charged us $10 each for having our grandchildren come over and swim for an hour. Needs a major overhaul, lights coming down in breakfast area, carpets old and dirty, hot tub was down and didn’t let us know before hand.
Stayed 1 night in Apr 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service
It seems as though the hotel is not aging gracefully...hot tub down, neither ice machines worked, shower leaked, toilet seat didn't fit, two TV remotes weren't working consistently, couldn't use room key to enter other entrance door (closer to our room). Staff was great, room was comfortable and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disrespect at check in. Worker was terrible. Even called your room to get you out
Stayed 1 night in Apr 2024

4/10 Poor

Roxanne, Mercer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Bobby Jo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Montell

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a horrible stay. We had to switch rooms 3x
Stayed 1 night in Mar 2024

4/10 Poor

Tamila

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hope, Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Only a 4 star for condition as fireplace in room didn’t work. Friendly staff, clean hotel,
Stayed 1 night in Mar 2024

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is nice. The breakfast is poor. Coffee is awful.
Stayed 7 nights in Mar 2024

8/10 Good

John

Traveled with partner
Liked: Amenities
We stayed here a little over a year ago and had a nice experience so we decided to stay again. Unfortunately the hot tub was still not working. Still had an overall good experience.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot tub does not work and looks like it hasn’t worked in a long time. Both ice machines don’t work. Juice machine does not work. Asked for an extra blanket and was told they don’t have extras to give out. I would only give this place a half stair. I would not recommend staying here. They are running this hotel into the ground.
Stayed 2 nights in Feb 2024

8/10 Good

Kristie

Traveled with partner
Liked: Cleanliness, staff & service
The hot tub was not working and neither was the ice machines. But our room was amazing and we couldn't beat the price. It was a rather pleasant visit overall.
Stayed 1 night in Feb 2024

2/10 Terrible

Eileen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was closed when we arrived and we recieved no notification after driving 7 hours to this destination!
Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Stayed 1 night in Dec 2023

4/10 Poor

Kathy

Traveled with partner
got to our location and it was locked. we did not get any notification ahead of time. something was wrong at the hotel and it was closed. they did find us a different room at a Best Western about 8 miles away and posted that information on the door.
Stayed 1 night in Dec 2023

4/10 Poor

Jason

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Upon Arrival for check in the hotel was closed due to fire system issues. Thats ok but there was no communication telling us prior to arrival and we were booked into a different hotel.We went to the other location and got into a similar room but although the room was clean and decent the bathroom fan did not work along with the built in usb chargers by the bed. The fireplace was non functional and the tv by the whirlpool tub was missing the remote. the buttons were broken on the side also. The staff was semi helpful but couldnt really do anything about any of it. We also were greeted with Marijuana smoke coming from the vents in the bathrrom from one of our neighboring rooms. overall it was a unplesant experience. the americinn we were supposed to be in was booked on purpose as thats where we got enguaged semi on accident. Bad weather and limited room availability in the area led us there as a last min decision to stay otherwise we have a preffered location we go to but it was not available. She found the ring when we were going through our bags i had just picked it up earlier that day and didnt hide it well enough i guess. so it happened there and we have made that a thing for that weekend since. we book that room and do the same dinner ect. Had we known the room wasnt available and the hotel was closed we would have went to our normal hotel and not done any of the things we did.Very dissapointed.
Stayed 1 night in Dec 2023

2/10 Terrible

Collen

The hotel was closed again and we were given a reservation to another hotel and there was no heat when we arrived back from the game No refund was offered
Stayed 1 night in Dec 2023

6/10 Okay

Mary

Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aericinn is garbage
Paid $250 for a crap hole super 8 i could have rented for 80. i realize the hotel had an issue. but they never accepted phone calls, never explained what happened, we get there with no choice. Very mad, feel like we were robbed.
Stayed 1 night in Oct 2023

8/10 Good

Nancy

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Tanya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got switched to super 8. With no compensation. And super 8 had bedbugs
Stayed 1 night in Oct 2023

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel only to find out that the hotel was closed and we were not notified of this and we’re told that a reservation was made for us at a different hotel; which was not of my choosing. The super 8 motel they set us up in was dirty and the room smelled. The mirror was never washed from previous guests. I was never given a chance to make my own hotel at a different place I would have never booked a room at a super 8. I will most definitely never stay with this company again.
Stayed 1 night in Oct 2023

2/10 Terrible

Ron

Stayed 2 nights in Oct 2023

2/10 Terrible

LYLE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not good.
Stayed 1 night in Oct 2023

8/10 Good

Jamie

Stayed 1 night in Oct 2023

4/10 Poor

Amanda

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was dingy and smelt like weed. Would’ve been nice to know the hot tub was broken when we booked or before checking in. The whirlpool in the room had stuff floating in it after starting the jets.
Stayed 1 night in Oct 2023

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good breakfast.Compares to Hampton Inn but less expensive.Rooms were clean.Elevator rug worn and dirty which gives the age of the hotel away.
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed in such a quiet hotel. Very nice for sleeping!
Stayed 1 night in Sep 2023

4/10 Poor

Michael

Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’d come back again!!
It was great except the fire alarm going off twice at 6:00 am
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 3 nights in Oct 2023

4/10 Poor

Amber

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
No desk service at night
We checked into our and everything was great with check but we didn't go directly to the room until later that evening. We arrived back at 1am to find a family outside trying to check in. We tried letting them in as nobody was answering the phone just to find out our key card didn't work. We were stuck outside for 30 minutes until I kept wiggling my card and finally got it to work. We got in and there still was nobody there working. So then my key wouldn't open the room door. The family still without anyone to check them into their room. I was able to walk behind the desk check cameras and everything in hopes that it would trigger an alarm. Nothing. Finally after wiggling my key card around again for another half hour we finally got in the room. I don't know what happened with that poir family. But anyway if you don't want a place where u will be locked out, don't go here cuz apparently nobody works at 1am.
Stayed 1 night in Sep 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no problems
Stayed 2 nights in Sep 2023

8/10 Good

kathryn L.

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where I needed to be in Appleton. Had to change rooms b/c the tv wasn't working. Went from a King to two Queen beds.
Stayed 2 nights in Sep 2023

4/10 Poor

Savanna

Stayed 1 night in Sep 2023

6/10 Okay

Scott

Stayed 1 night in Sep 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
From check in to check out, everything was amazing. The customer service was top notch, the rooms were clean, the bed and pillows are comfortable. The pool and hot tub are working. I didnt experience breakfast as im not a morming person, but im sure it was up to par. I would recommend this hotel to anyone, Who prefers a hotel on the edge of town with less traffic than downtown. If you enjoy peace and quiet this is the hotel to stay at. The mall is only 8 minutes away roughly, Darboy shopping area is 5 minutes away so location is good and near highway. Be aware they have a 50$ deposit on cards but it was back in my account the day of checkout.
Stayed 1 night in Sep 2023

2/10 Terrible

Diane

You booked me in Appleton Wisconsin when I typed in Appleton Minnesota - not thrilled with your service.
Stayed 1 night in Sep 2023
Response from GM on Oct 2, 2023
I'm sorry that happened to you, but that has nothing to do with our hotel as we did not book your room.

6/10 Okay

Wayne

Business traveler
Disliked: Cleanliness, property conditions & facilities
I don't think the property is being kept up as well as when I stayed there earlier this year.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greenbay Packer Game Trip
Ideal location for our family trip. Stayed at this same hotel last year this time. It’s a nice distance from our final destination
Stayed 1 night in Aug 2023

2/10 Terrible

Brittany

Stayed 2 nights in Aug 2023

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in late but room was very nice.
Stayed 1 night in Aug 2023

8/10 Good

wesley

Business traveler
Liked: Room comfort
Driving thru
Was ok, just slept and got up at 3am so did not get to see anything
Stayed 1 night in Aug 2023

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Packer game stop over
Nice location, easy route to Lambeau Field. Carpet needs updating. I think someone had been smoking in our room. However, it was clean, breakfast was ok, and economical.
Stayed 1 night in Aug 2023