Exterior

Reviews of Best Western Premier Bridgewood Resort Hotel

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 379 out of 521 reviews" "
Rating 8 - Good. 110 out of 521 reviews" "
Rating 6 - Okay. 16 out of 521 reviews" "
Rating 4 - Poor. 11 out of 521 reviews" "
Rating 2 - Terrible. 5 out of 521 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Kim M. on Mar 2, 2024
Thank-you for your great review. We are delighted to see that you enjoyed your stay.

8/10 Good

Alicia, Menasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim M. on Mar 2, 2024
Thank-you for your review. It looks like you were not completely satisfied with your stay. We apologize and hope you will give us another try.

10/10 Excellent

Elsa, Lomira

Liked: Cleanliness, staff & service, amenities
Very well kept hotel, very clean & great staff!!!
Stayed 1 night in Feb 2024
Response from Kim M. on Feb 18, 2024
Thank-you, we are glad that you enjoyed your stay with us! We appreciate the great comments.

10/10 Excellent

heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the King suite whilpool room. It was very nice to have the tub in another room. I highly recommend it.
Stayed 2 nights in Jan 2024
Response from Kim M. on Jan 30, 2024
Thank-you for your great review. We are glad that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and enjoyed our stay. Only wished they would have had a free breakfast.
Stayed 2 nights in Jan 2024
Response from Kim M. on Jan 30, 2024
We are glad that you enjoyed your stay with us, except for the free breakfast. We hope to see you again.

8/10 Good

Jaeger

Liked: Cleanliness, staff & service, property conditions & facilities
All was good but went to use jetted tub in room and nothing but dirt came out of the jets
Stayed 2 nights in Jan 2024
Response from Kim M. on Jan 30, 2024
We apologize for the issues with the whirlpool. We will speak to the Executive Housekeeper and see how this can be prevented. Thank-you for letting us know.

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was pretty damn cool. Exactly what we wanted. Hot tub in the room was amazing.
Response from Kim M. on Jan 30, 2024
We are glad that you enjoyed your stay with us. We are happy that you enjoyed your Whirlpool room. We hope to see you again.

10/10 Excellent

Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property to stay at, the staff was very welcoming! there is no continental breakfast, resturant only.
Stayed 1 night in Dec 2023
Response from Kim M. on Jan 30, 2024
Thank-you for your great review! We really appreciate it. We hope to see you again.

10/10 Excellent

Amber

Stayed 1 night in Dec 2023
Response from Kim M. on Jan 30, 2024
It looks like you enjoyed your stay with us. We hope that you will be able to stay with us again.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a room with a fireplace and jacuzzi and it was wonderful! Very clean and quiet. I would definitely book this room again.
Stayed 1 night in Dec 2023
Response from Kim M. on Dec 21, 2023
We are happy that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Steve

Stayed 2 nights in Dec 2023
Response from Kim M. on Dec 21, 2023
Thank-you for your review. We are glad that you enjoyed your stay with us!

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2023
Response from Kim M. on Dec 21, 2023
Thank-you for giving us a 10 out of 10. It is always nice to know when we do things right. We hope to see you again.

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kim M. on Dec 21, 2023
Thank-you for giving us a 10 out of 10. We are glad that you enjoyed your stay!

6/10 Okay

Heidi

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We love this hotel because of the outdoor hot tub, however it wasn't holding heat this weekend and they have no idea when it'll be fixed. So if this is the reason you come here, take note!
Stayed 2 nights in Nov 2023
Response from Kim M. on Nov 30, 2023
We are happy that you love the hotel. We apologize about the outdoor hot tub not working properly. There was some debris that got in in from nearby construction and we are working with the vendor to resolve the issue. We hope to have it fixed soon.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kim M. on Nov 26, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us!!

10/10 Excellent

Halle

Liked: Cleanliness, staff & service, property conditions & facilities
Love coming here, always is our spot to stay when we head this way.
Stayed 1 night in Nov 2023
Response from Kim M. on Nov 19, 2023
We are so glad that you enjoyed your stay. Thank-you for your review. We can't wait to see you again.

10/10 Excellent

Holly

Great room and an early check-in was convenient!
Stayed 1 night in Nov 2023
Response from Kim M. on Nov 16, 2023
Thank you for your review. We are glad that you enjoyed your stay. We hope to see you again!

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mark on Nov 8, 2023
Thank you for being our guest Matthew. We hope to have you back again in the future-

10/10 Excellent

Denise

Stayed 3 nights in Nov 2023
Response from Kim M. on Nov 30, 2023
Thank-you for the great review. We are glad that you enjoyed your stay with us.

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The room was as promised. The beds were ok but could have been better. The front desk person was fabulous!
Stayed 3 nights in Oct 2023
Response from Kim M. on Nov 4, 2023
Thank-you for your review. It looks like you enjoyed your stay except for the beds. We are glad that you thought the front desk person was fabulous. We will definitely let him know.

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kim M. on Nov 4, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Steve

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice
Stayed 2 nights in Oct 2023
Response from Kim M. on Oct 24, 2023
Thank-you for your review. We are glad that you enjoyed your stay. We hope that you will be able to visit again.

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet.
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 24, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us! We hope to see you again.

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 24, 2023
Thank-you for your review. It looks like we could have improved your stay. Thank-you for staying with us.

10/10 Excellent

Kamarya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 20, 2023
Thank-you for your good review. We appreciate it. It is good to know that we are doing something right. We hope to see you again.

10/10 Excellent

David

Stayed 3 nights in Oct 2023
Response from Kim M. on Nov 7, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us. Thank-you for staying with us.

10/10 Excellent

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 20, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us. We hope to see you again!

8/10 Good

Brandee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Stayed 1 night in Oct 2023
Response from Kim M on Oct 11, 2023
Thank-you for your review. We are glad that you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Best Western Premiere in Neenah is an incredible place to stay! Exceptionally clean rooms, friendly front desk folks, and in a great location. Highly recommend.
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 9, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next stay.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
We stayed in a king whirlpool suite. The room was very large and spacious. The jetted tub was great, there was an excellent view and fireplace. The bed was very firm. The outdoor hot tub had the best jets. Indoors there is a kiddie pool, regular pool, hot tub and water slide. We were there on a Monday night and we had the pool to ourselves. Pool area is clean and did not smell like chlorine. We were very happy with the stay and will be back.
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 5, 2023
We are so happy that you enjoyed your stay with us. We love the pictures! Thank you for your great review.

10/10 Excellent

Vicki

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Kim M. on Oct 1, 2023
Thank-you for your great review! We are glad that you enjoyed your stay. We hope that you will come back again!

10/10 Excellent

Willie

Stayed 2 nights in Sep 2023
Response from Kim M. on Oct 1, 2023
Thank you for your great review Willie! We hope to see you again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Mark on Sep 2, 2023
David thank you for being our guest. We hope to have you back in the future. Safe travels.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kim M,. on Aug 30, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations. Clean & tidy. Rooms good size. Staff was super friendly & helpful.
Stayed 4 nights in Aug 2023
Response from Mark on Aug 17, 2023
Thank you for being out guest Robin. We hope to see you again in the future!!!

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Check-in process was so smooth and quick. We love this hote!
Stayed 2 nights in Aug 2023
Response from Mark on Aug 15, 2023
Thanks for being our guest Kayla. Safe travels and we hope to have you back again in the future!!

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Bridgewood Resort. We love the pools and the outdoor jacuzzi. The staff is wonderful and the rooms are very clean and spacious.
Stayed 1 night in Aug 2023
Response from Mark on Aug 15, 2023
Thanks for being our guest Sarah. Safe travels and we hope to have you back again in the future!!

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant rooms . Everything was comfortable
Stayed 1 night in Aug 2023
Response from Kim M. on Aug 14, 2023
Thank-you for your review. We are glad that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the service, nice rooms, and pool area our kids loved. Would stay again and recommend this Hotel.
Stayed 1 night in Aug 2023
Response from Kim M. on Aug 7, 2023
Thank you for the great review, Jacob. We are so glad that you enjoyed your stay and appreciate the recommendations. We hope to see you again.

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2023
Response from Kim M. on Jul 31, 2023
Thank you for staying with us. We are glad that you enjoyed your stay.

10/10 Excellent

mihyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mark on Jul 16, 2023
Thank you for the 5 out 5. We were happy to have you as our guest and hope to have you back in the future!

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023
Response from Mark on Jul 16, 2023
Thank you for the 5 out 5 scores . We were happy to have you as our guest and hope to have you back in the future!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Mark on Jun 21, 2023
Thank you for the 5 out of 5 Heather! We hope to have you back in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, clean and comfortable place. Definitely recommend and will stay again.
Stayed 1 night in Jun 2023
Response from Kim M. on Jun 15, 2023
Thank-you so much for the great review! We are delighted that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly and helpful staff. For an all in one experience, i.e., dining, pools, and activities, I would recommend it for families and family get together.
Stayed 3 nights in Jun 2023
Response from Kim M. on Jun 13, 2023
Thank-you for your great review! We are glad that you enjoyed your stay with us! We hope to see you again!

10/10 Excellent

Lor Anne

Stayed 1 night in May 2023
Response from Mark on Jun 21, 2023
Thank you for your perfect score Lor Anne. We hope to have you back in the future.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
What a lovely property! We stayed in a corner suite with two bedrooms, and it was perfect! We were celebrating our daughter’s wedding in the ballroom that evening, and everything went so smoothly with our room. Very friendly and accommodating staff, pristine room, and quietness. Definitely would stay here again.
Stayed 1 night in May 2023
Response from Mark on May 27, 2023
Diana: Thank you for the 10 out of 10 score. Also thank you so much for the trust your family put in us to deliver a memorable experience on your daughter's big day!

10/10 Excellent

Courtney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Mark on May 22, 2023
Thank you for being our guest Courtney. We hope to have you back in the future!

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in May 2023
Response from Mark on May 27, 2023
Thank you for being our guest Melissa! We hope to have you back in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant attached to hotel was a plus. Not getting Best Western Rewards because I booked thru Expedia not so good.
Stayed 1 night in May 2023
Response from Mark on May 4, 2023
Thank you for being our guest Michael. Glad to hear you enjoyed the restaurant. Unfortunately reservations booked through Expedia and other third-party websites, tour operators and some discounted rates are not eligible for reward accrual. Safe travels and we hope to have you back in the future.