All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank-you for your review. Yes, there is some road construction going on in the area. We hope it wasn't too much trouble getting to the hotel. Thank-you for staying with us!
8/10 Good
Valerie
Traveled with family and small children, Traveled with group, Traveled with family
We stayed in a 2 bedroom suite and it was spacious enough for all 6 of us and was very quiet. No sound from other rooms.
The kids loved the pool/waterpark area.
Valerie
Stayed 1 night in Apr 2024
Response from Kim M. on Apr 13, 2024
Thank-you for your review. We are glad that you enjoyed your stay and that the room was spacious enough for you. We appreciate your business and hope to see you again.
Excellent front desk help. Spacious room with kitchenette. Property grounds wonderful! Very clean.
Restaurant on site excellent with great staff also. Loved the kids pool and adult large hot tub!
Fernando
Stayed 2 nights in Mar 2024
Response from Kim M. on Apr 4, 2024
Thank-you for your revies. It is so nice to hear that you enjoyed your stay. I will share this with the hotel's staff. We hope to see you again.
10/10 Excellent
Adam
Mar 24, 2024
Adam
Stayed 1 night in Mar 2024
Response from Kim M. on Apr 13, 2024
Thank-you for your review. We are glad thay you enjoyed your stay. We hope to see you again.
10/10 Excellent
Amber
Mar 1, 2024
Liked: Cleanliness, staff & service
Amber
Stayed 1 night in Feb 2024
Response from Kim M. on Mar 2, 2024
Thank-you for your great review. We are delighted to see that you enjoyed your stay.
All was good but went to use jetted tub in room and nothing but dirt came out of the jets
Jaeger
Stayed 2 nights in Jan 2024
Response from Kim M. on Jan 30, 2024
We apologize for the issues with the whirlpool. We will speak to the Executive Housekeeper and see how this can be prevented. Thank-you for letting us know.
We love this hotel because of the outdoor hot tub, however it wasn't holding heat this weekend and they have no idea when it'll be fixed. So if this is the reason you come here, take note!
Heidi
Stayed 2 nights in Nov 2023
Response from Kim M. on Nov 30, 2023
We are happy that you love the hotel. We apologize about the outdoor hot tub not working properly. There was some debris that got in in from nearby construction and we are working with the vendor to resolve the issue. We hope to have it fixed soon.
It was a great stay. The room was as promised. The beds were ok but could have been better. The front desk person was fabulous!
Angie
Stayed 3 nights in Oct 2023
Response from Kim M. on Nov 4, 2023
Thank-you for your review. It looks like you enjoyed your stay except for the beds. We are glad that you thought the front desk person was fabulous. We will definitely let him know.
Best Western Premiere in Neenah is an incredible place to stay! Exceptionally clean rooms, friendly front desk folks, and in a great location. Highly recommend.
Deborah
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 9, 2023
Thank-you for your great review. We are glad that you enjoyed your stay with us. We look forward to welcoming you back on your next stay.
We stayed in a king whirlpool suite. The room was very large and spacious. The jetted tub was great, there was an excellent view and fireplace. The bed was very firm. The outdoor hot tub had the best jets. Indoors there is a kiddie pool, regular pool, hot tub and water slide. We were there on a Monday night and we had the pool to ourselves. Pool area is clean and did not smell like chlorine. We were very happy with the stay and will be back.
Lisa
Stayed 1 night in Oct 2023
Response from Kim M. on Oct 5, 2023
We are so happy that you enjoyed your stay with us. We love the pictures! Thank you for your great review.
10/10 Excellent
Vicki
Sep 30, 2023
Liked: Cleanliness
Vicki
Stayed 1 night in Sep 2023
Response from Kim M. on Oct 1, 2023
Thank-you for your great review! We are glad that you enjoyed your stay. We hope that you will come back again!
10/10 Excellent
Willie
Sep 9, 2023
Willie
Stayed 2 nights in Sep 2023
Response from Kim M. on Oct 1, 2023
Thank you for your great review Willie! We hope to see you again.
Very nice hotel with friendly and helpful staff. For an all in one experience, i.e., dining, pools, and activities, I would recommend it for families and family get together.
William
Stayed 3 nights in Jun 2023
Response from Kim M. on Jun 13, 2023
Thank-you for your great review! We are glad that you enjoyed your stay with us! We hope to see you again!