Ratings based on 66 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines IA

Convenient but needs updating

Posted Dec 14, 2016
Pros: Close to interstate, restaurants and shopping
Cons: The rooms and hallways are older and in need of updating
Location: It's close to interstate 41, restaurants and the Fox River Mall.
The hotel is tucked behind a few businesses. It's close to interstate 41, restaurants and the Fox River Mall. The lobby, breakfast and pool area are open with high ceilings. They do have a one drink complimentary happy hour each night. The breakfast had plenty of hot and the usual carb type choices. I found the staff to be very friendly. The rooms are on the older side but clean. The hallways near the rooms are dark and old. Overall an OK experience but I will most likely opt for a newer hotel on my next trip to the area.
Comment from Hotel Management
Dec 15, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for your comments. We are glad to hear you enjoyed your stay. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel & customer service was excellent!

Posted Dec 6, 2016
Clean room, wonderful customer service & would stay again. Great hotel!
Comment from Hotel Management
Dec 7, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for choosing to stay with us. We are glad to hear you enjoyed it. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

good

Posted Dec 5, 2016
Clean comfortable room. Nice bed. Love the huge lobby area where early risers can read drink coffee, and avoid disturbing travel mates who like to sleep in. good balanced breakfast, good choices.
Comment from Hotel Management
Dec 6, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for taking time to review our hotel. We are glad to hear you enjoyed your stay. Hope you have a great week.
2 out of 5
by A verified traveler

Posted Sep 8, 2016
There were pan handlers either staying there or broke into the pool area where my wife and kid and I were trying to enjoy ourselves. They were drinking and being very creepy. There was also a group of people in the back of the hotel being loud in the parking lot all night long. This made us feel very uncomfortable. In the morning they were still there. I had to leave for work and my wife was scared to go out to her car.
Comment from Hotel Management
Sep 11, 2016 by Charles Gifford, General Manager, Hotel Management
Thank you for your comments. I am that you did not feel comfortable during your entire stay. We do have desk staff available 24 hours a day. If you see anything suspicious in the hotel or would like someone to walk you to your car, please contact them.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Clean Friendly Stay.

Posted Aug 29, 2016
I really enjoyed my recent stay. My grandchildren enjoyed the pool and breakfast. Thank You
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Thanks for choosing Wisco Hotel Group. I am glad your family enjoyed their stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Posted Jul 27, 2016
The only complaint about the hotel is the breakfast. The cold offerings, e.g., cereal, yogurt, etc were fine but the hit dishes, especially the eggs were terrible.
Comment from Hotel Management
by Charles Gifford, General Manager, Hotel Management
Thanks for your comments. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Area close to the airport

Posted Jul 25, 2016
We enjoyed our stay there, but the bed mattress was horrible. The room smelled really dirty or musty. Nice pool, continental breakfast was good.
Comment from Hotel Management
Jul 26, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for your comments. I am sorry you had issues with your guest room. Please be sure to let us know during your stay. We are happy to come re-clean the room or move you to a new room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Girls week-end

Posted Feb 8, 2016
Pros: Location
Cons: tv kept coming in and out. We did report it.
Had a wonderful stay with the girls for our girls week-end. The 2 hour hospitality free drinks was nice, the bartender wasn't overly friendly but drinks were good. We spent time in the hot tub, playing cards and relaxing.
Comment from Hotel Management
Feb 9, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for choosing to stay with us. I am glad you enjoyed your stay. We will be sure to have our maintenance staff look at the TV. Thanks for letting us know. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WI.

Nice hotel munication bad

Posted Nov 10, 2015
We had a nice stay clean room but the staff doesn't communicate specials very well
5 out of 5
Recommended
for Everyone
by A verified traveler from Eau Claire, WI

Great Hotel

Posted Sep 14, 2015
Cons: I wouldn't improve anything.
Location: Eating and shopping was within blocks and not miles. Very good access to the highway.
The hotel personnel was very helpful with information. the room was very clean. the pool area was spacious with a slide for the kids and a hot tub. the eating area was great for a gathering that we had for more than 30 people. An added plus were the free drinks from the bar from 5 to 7. thanks for a great weekend.