Ratings based on 279 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Open bar was perfect after long drive!
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Glad to hear you enjoyed the hotel and the happy hour. Hope to see you again soon. Merry Christmas!
5 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Great staff. Nice pool area.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thanks for your comments. We are so glad to hear you enjoyed your stay. Merry Christmas!
3 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines IA

Convenient but needs updating

Posted Dec 14, 2016
Pros: Close to interstate, restaurants and shopping
Cons: The rooms and hallways are older and in need of updating
Location: It's close to interstate 41, restaurants and the Fox River Mall.
The hotel is tucked behind a few businesses. It's close to interstate 41, restaurants and the Fox River Mall. The lobby, breakfast and pool area are open with high ceilings. They do have a one drink complimentary happy hour each night. The breakfast had plenty of hot and the usual carb type choices. I found the staff to be very friendly. The rooms are on the older side but clean. The hallways near the rooms are dark and old. Overall an OK experience but I will most likely opt for a newer hotel on my next trip to the area.
Comment from Hotel Management
Dec 15, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for your comments. We are glad to hear you enjoyed your stay. We hope to see you again.
5 out of 5
by A verified traveler from Appleton WI

Comfort for multiple days

Posted Dec 14, 2016 on Hotels
The hotel staff, hotel common areas, linens in the room, free airport shuttle ( hotel provided a cab when shuttle wasn't available), complimentary happy hour in the bar and the change in free breakfast fare offerings daily were outstanding. We didn't use the pool area, but it was the largest we've ever seen in a hotel, including a waterslide. Although very clean, some areas of the room didn't seem updated, but it didn't interfere with our comfort or enjoyment. We were perfectly located to the Appleton airport, interstate and Fox Valley Mall.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thanks for your comments. We are glad to hear you enjoyed your stay and the amenities at the hotel. We hope to see you again soon. Merry Christmas!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel & customer service was excellent!

Posted Dec 6, 2016
Clean room, wonderful customer service & would stay again. Great hotel!
Comment from Hotel Management
Dec 7, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for choosing to stay with us. We are glad to hear you enjoyed it. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

good

Posted Dec 5, 2016
Clean comfortable room. Nice bed. Love the huge lobby area where early risers can read drink coffee, and avoid disturbing travel mates who like to sleep in. good balanced breakfast, good choices.
Comment from Hotel Management
Dec 6, 2016 by Charles Gifford, General Manager, Hotel Management
Thanks for taking time to review our hotel. We are glad to hear you enjoyed your stay. Hope you have a great week.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
We have stayed here on several occasions and are always very please with the facility and the staff!
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thanks for your comments. We are pleased to hear you enjoyed your stay and we look forward to seeing you again soon.
3 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thanks for taking time to review our hotel. We appreciate you choosing to stay with us and hope to see you again.
5 out of 5
by A verified traveler

Charming plantation-style hotel clean & spacious.

Posted Nov 27, 2016 on Hotels
Loved the hotel. Charming. Awesome spacious pool. Large rooms with great amenities. Clean and comfy. Great location. Near Carmella's which was delicious local Italian. Got a great price on room. Sound unfortunately carries more than usual. Didn't get to try the breakfast.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thanks for choosing to stay with us. We are glad to hear you enjoyed your stay. Hope to see you again soon.
4 out of 5
by A verified traveler

Good value and great location

Posted Nov 22, 2016 on Hotels
Check in was smooth. My daughter slept on the pull out couch and said it wasn't comfortable, thin mattress. I killed a spider in a web next to the door. Linens and towels were nice. Pool area was nice, great water slide for my granddaughter. Happy hour was great, such a friendly bartender. Breakfast was good, convenient.
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thanks for your comments. I am sorry that you found the sofa sleeper uncomfortable. We will be sure to check it out. We are glad to hear you enjoyed the indoor pool area, water slide and happy hour. Hope to see you again soon. Happy Thanksgiving.