Ratings based on 295 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Upper Michigan
Pleasant ExperiencePosted Sep 20, 2015
Pros: The location is great - close to shopping and restaurants. The room was nice and large.
Cons: The room should be updated a little more.
Location: Location is close to shopping and restaurants. Also, near the medical facility we needed to be at.
The hotel was quiet; our room was clean; all staff we dealt with were pleasant. We enjoyed the hot breakfast each morning.
for Everyoneby A verified traveler from Wisconsin
Packer Family NightPosted Aug 10, 2015
Pros: Comfy beds, clean rooms and the chocolate chip cookies and hot tea in the lobby at all hours was wonderful. "Tea and biscuits" at 10:40pm
Cons: More cookies late night. :)
Location: We are close to shopping, restaurants and the highway. Perfect in every way.
We had a wonderful time in Appleton, Wi. Our hotel was everything we would expect if not more. We had a great time.
for Familiesby A verified traveler from Iowa
Best staff everPosted Aug 10, 2015
Pros: The staff really make the hotel great. Clean, well kept hotel, well stocked breakfast, fast, efficient and friendly staff.
Cons: Shower controls are a little touchy (goes from freezing to hot and it's hard to get it to a good temp)
Location: Great location near restaurants and shopping. About 30 minutes from Green Bay.
We stayed here because we were going to Packers Family Night and most everything in Green Bay was booked. We were lucky to stay here. The staff are wonderful. We were allowed to check in early and we were able to get a roll out. Parking is easy. Everything is clean and well kept. Nice rooms with fridge and micro. Beds are comfortable. Breakfast was great - the hotel was completely full Saturday night and Sunday was a big rush at breakfast but the two ladies were on top of everything and smiling and nice even though they were running. They never ran out and they were constantly checking and stocking and helping. The front desk was extremely efficient - easy, fast check ins and they always had plenty of cookies. The kids used the pool and loved it - nice pool area with plenty of chairs and tables to sit at. Hot tub was nice and hot. Everything was clean. Plenty of towels. bathroom was clean. Just a very very well run hotel.
for Everyoneby A verified traveler from F
Great place!Posted Aug 10, 2015
Everything was so clean! Staff very helpful. Fast check in!
for Familiesby Paul from New Springfield, OH
Posted Jul 12, 2015 on Hotels
It was very nice
for Couplesby delores
Posted Jul 10, 2015 on Hotels
no comfortable chair in the room just chairs by the table. had to sit on the edge of the bed to watch the 27/30 inch tv. extra small frig. could not put a leftover box in it. frig sat on a raw piece of plywood. would not recommend this hotel to anyone.
Comment from Hotel Management
Sep 12, 2015 by Ashley, Hotel Management
We appreciate you taking the time to share your feedback regarding your recent stay with us. We have completed renovations most of the public areas last year and we will be completing a full guest room and breakfast area renovation at the end of the year. Your feedback is important to our success and how we can improve in the future. Thank you for sharing your concerns or insights, please know that I will take them seriously and 'to heart'. Laura D. General Manager
for Familiesby Stefan from Ann Arbor
Great hotelPosted Jul 8, 2015 on Hotels
Very nice hotel with lots of other hotels and restaurants around it. Clean rooms and general facility. Nice Indoor pool. Anytime again.
for Familiesby Robert from Sturgeon Bay
Posted Jun 30, 2015 on Hotels
Got to hotel and was told they over booked. Shipped me to another hotel a couple blocks away with a small pool and not as nice a location. Disapointed in how it was handled.
Comment from Hotel Management
Sep 5, 2015 by Ashley, Hotel Management
Thank you for reaching out and writing your review. We are sorry to hear of your unsatisfactory experience, in regards to the hotel overbooking and walk policy. It is unfortunate when situations like this arise. We take every action to make sure that all guests are affected as little as possible.
for Familiesby A verified traveler
Weekend GetawayPosted Jun 17, 2015 on Hotels
We have stayed at this hotel several times. The location and hotel is perfect. Except this time, we had a room on the first floor, next to the laundry room and someone was drying clothes around 11:00 pm (while we were trying to sleep). Not sure what was in the dryer but it sounded like a belt buckle going around and around and around. Finally my husband got up, went in and shut the dryer off. Next time we will request NOT to be in that room.
for Everyoneby A verified traveler from San Diego
nice time in AppletonPosted Jun 17, 2015
Pros: Room size Breakfast Very quiet Pet friendly
Location: Not much to do in Appleton Location just off the highway is very convenient Very near downtown
Easy check in. Cookies available. Nice sized room. Easy to find