Our stay was fine, but it definitely could have been better. Customer service was friendly and efficient, however we asked for tissues for our room and were told they were completely out and they were on order. At this time of year…tissues are pretty necessary. Additionally, the ice machine was out on the 3rd floor, our keys didn’t work and needed to be reset, the room was dirty (like actual chunks of dirty on the carpet and hair in the bed), and the walls are super thin. We could hear every word of the conversations the people in the next room and in the hallways were having until 11:00pm. We did have to leave quite early, before the listed breakfast time, and they had food out early for us and others leaving early. So that was nice.