Ratings based on 250 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Union, MO

NEW, CLEAN, BEAUTIFUL!

Posted Jul 19, 2017
Pros: Clean, affordable, breakfast, nice staff, close to the Lake, etc.
Cons: AC units have some funky sounds at times!
Location: Close to beautiful park and lighthouse on Lake Winnebago!
Loved staying in this hotel. Only had some issues with the AC at night a few times....but a slight issue... nothing that ruined the experience at all!
4 out of 5
Recommended
for Everyone
by A verified traveler

Difficult to find because of construction

Posted Jul 6, 2017
We stayed two nights.The staff the first night were excellent! The second night we had difficulty finding anyone.
Comment from Hotel Management
Jul 9, 2017 by Shawn V., Hotel Management
Thank you for taking time to share your experience. Some time front staff may get caught up help other guests or working on some assigned extra work. Also, there is a way around the construction, just call the Hotel to get help rerouting.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really nice, new hotel.

Posted Jul 3, 2017
Cons: Toilet paper roll position in bathroom.
Our only comment is that this hotel was obviously really new and the decor was beautiful but the toilet paper roll behind you .......way behind you.....is ackward. There is a large wall next to the toilet, would make ergonomics better!! Loved the microwave, refrig inside a stand. Looks great.
Comment from Hotel Management
Jul 3, 2017 by Shawn V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from menomonie

Nice hotel, great staff

Posted Jun 28, 2017
Pros: Comfortable bed, extra blankets
Cons: Perfection
The fastest check in and check out, kind, knowlegea personnel, clean, comfortable an quiet.
Comment from Hotel Management
Jun 29, 2017 by Shawn V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
by A verified traveler

Posted Apr 10, 2017 on Hotels
No complaints. Breakfast was good; hotel was quiet (huge plus); staff friendly; rooms clean and comfortable.
Comment from Hotel Management
Apr 13, 2017 by Shawn V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
Nice hotel. Close to truck stop so lots of noise from trucks all night. Shower curtain too small for shower. Was comfortable enough for one nights sleep.
Comment from Hotel Management
Mar 28, 2017 by Shawn V, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017 by Shawn V, Hotel Management
Thank You for your time to write a review of our hotel. We are great full of 5 star rating and encouragement. Hope to see you soon.
5 out of 5
by Mike

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017 by Shawn V, Hotel Management
Dear Mike, Thank you so much for 5 star rating and encouragement. I am glad you enjoyed your stay and hope to see back in future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cold morning showers

Posted Feb 25, 2017
Where is the hot water? Otherwise good hotel. Location wasn't the greatest but ok.
Comment from Hotel Management
Feb 27, 2017 by Shawn V, Hotel Management
My apology for the issue you mentioned. We have no hot water issue I am aware of. Every now and then we have some teams staying and that might momentarily effect the temperature. I hope you have better experience at your next stay.
2 out of 5
by A verified traveler

The hotel did not have hot water in the room.

Posted Feb 21, 2017
The hotel was clean but there was no hot water in the shower and the staff response was sorry there is nothing we can do.
Comment from Hotel Management
Feb 24, 2017 by Shawn V, Hotel Management
We had some sports teams staying with us, with a lot of kids. It was very few bad timings when those teams were getting ready. I am sorry for the inconvenience.