Posted Oct 17, 2016
I pulled up and parked in front but the main entrance was closed due to renovation - I was directed by the sign to the back entrance at the opposite side of the building. There I found a sign taped to the door saying "..we will be making some renovations to the hotel so we apologize in advance for any odd smells, weird noises, or anything of that nature." Check-in went ok, but there were a lot of loud drilling and sawing noises between (and likely before, as I was out for dinner) 5:00pm and 7:30pm. Second night was better after getting back in the afternoon, there was only a little squealing drill noise that ended around 7:00pm. The room was all right, although drab. I did like having a fridge, microwave, and coffeemaker, but the room and the hotel felt as though no effort was made to make it feel comfortable. The trash bin by the back entrance was surrounded by trash. One end of the main hallway was being used as storage.
I realize that renovation isn't necessarily easy to manage in a hotel, but it made my stay a lot less nice than it could have been. I wish that Expedia would note in the listing when there is construction under way that will impact the guests' stays.
Apparently there was breakfast - I only saw that when checking out, nothing mentioned about breakfast on check-in and no handout with that kind of info.
I don't usually complain about hotels, but there were quite a few areas where the management just didn't do a good job, and it all added up.
Comment from Hotel Management
Oct 25, 2016 by GRM, Hotel Management
I regret that our ongoing renovations has caused inconvenience to you as it significantly affected our operations. Your review will be called to the attention of our team so we can work together in further improving our services and serve you better. Kind regards.