Ratings based on 386 Verified Reviews

3.8 out of 5
72% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Portage

Posted Jul 10, 2017
Pros: I liked that the rooms were not cleaned every day but we could ask for clean linens when needed.
Cons: The door to the bathroom was a bit close to the toilet.
The staff was very friendly and helpful. The room was clean and very comfortable.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Jackie, thank you for staying at Extended Stay America - Appleton - Fox Cities. We are delighted to read you liked your spotless room and that service provided by our associates left you with a good impression. We appreciate you being our guest and hope to welcome you back soon. Sincerely, General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Australia

Comfortable room with basic kitchen facilities

Posted Apr 29, 2017
Pros: The kitchenette.
Cons: Ensure there are enough quarters at reception for the laundry rush on Sundays.
Location: There are many shopping areas nearby...the Fox River Mall, Walmart, Best Buy, Hobby Lobby and more. There were also plenty of restaurants nearby, and
We spent a pleasant, if busy, week at this location. We stocked the fridge were happy not to have to eat out at restaurants for all our meals, and the room was large enough to accommodate all the items we had to sort through for storage and travel. The staff were all very helpful and friendly.
Comment from Hotel Management
Apr 29, 2017 by General Manager, Hotel Management
Chris, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Appleton - Fox Cities. We are so glad that you liked our friendly associates, convenient location which was perfect for your needs and your spacious room as well. It was a pleasure to have you as our guest, and we look forward to having you as our guest again whenever your travels bring you back to the area. Sincerely, General Manager
1 out of 5
by Michael

Posted Apr 10, 2017 on Hotels
Comment from Hotel Management
Apr 12, 2017 by Manager, Hotel Management
Michael, it is disappointing to see your rating. Please accept our apologies as we never mean to dissatisfy any of our guests in any way, and we definitely failed in this attempt. We will be reviewing our guidelines to provide a better experience for our future guests. We appreciate your feedback and hope to serve you better in the future. Sincerely, General Manager
5 out of 5
by Wendi from Fond du Lac, Wi

Great for the price

Posted Apr 6, 2017 on Hotels
I have stayed here multiple times. The rooms are very comfortable. They are large and have tons of space. You could do yoga if you want. I love the kitchenette. The beds are soft. My only complaint is the bathroom. There is no logic in how the door opens to block the shower. Then you have to squeeze between the toilet and sink to close the door to get to the shower. Not fun. Not sanitary. But the room makes up for it. Of course I will stay again. It's the best place for the price.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
Wendi, we love having guests return to stay with us again and again. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. We appreciate you sharing your satisfaction, especially with our pricing and spacious rooms. Thanks for making us your "home away from home" in the area. We look forward to seeing you again at Extended Stay America Appleton - Fox Cities. Sincerely, General Manager
1 out of 5
by Carl

Horrible

Posted Apr 3, 2017 on Hotels
Disgusting
Comment from Hotel Management
Apr 5, 2017 by Manager, Hotel Management
Carl, thank you for your feedback. I am sorry you experienced so many difficulties during your stay with us, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to make a better impression on your next visit. Sincerely, General Manager
5 out of 5
by joseph

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017 by Manager, Hotel Management
Joseph, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Appleton - Fox Cities. Sincerely, General Manager
1 out of 5
by Kaye

Don't Stay here.

Posted Mar 27, 2017 on Hotels
My girlfriend and I went for a shop and gab. I "treated" for the hotel and we brought along a few bits of food to share. Imagine my surprise when we tried to open a bottle and there was absolutely not one bit of utensils in the cupboards - nothing, ziltch. Then I found out that you had to request the pieces you wanted and they would be brought to the room. Seriously. Well, I made my request and was immediately told that the dishes aren't ready and she would bring them in 15 minutes. SURE. Oops when she found out that I actually wanted a toaster, the front desk clerk said, wait, she was very busy checking people in and she would bring what I wanted in 20 minutes. Well a half hour or more came and went. I finally went to the front to overhear her talking with another guest stating, I guess she will just have to come and get hers, I didn't write down the room number. Yep it was me. No ice in the room, the refrigerator was set - permanently at barely cool. The beds were clean but let's say the pillows were not replaced prematurely. Do not stay at this hotel. You would be better off and much cheaper at a Motel 6.
2 out of 5
by Clara

Trip to Appleton WI

Posted Mar 27, 2017 on Hotels
The lot location was nice close to the mall down town stores etc. On our first night there I realized the heat did not work, it was a cold rainy day, and the sink in the bathroom was clogged. The linens did not appear fresh. When I called the front desk she had no other rooms available. It was a cold night. She could have offered extra blankets. By the next day they did sent someone to fix the issues. The beds were comfy evethough it was obvious that the linens were not fresh, yikes!! Can't say I will be staying there again. Only if its the only thing I can afford. But no, not again.
5 out of 5
by Gregory

Nice place at a nice price

Posted Mar 20, 2017 on Hotels
I thought it was more than I expected .nice room at a nice price.
Comment from Hotel Management
May 2, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad that you received more than expected by staying with us. It is also good to know that our affordable rates were to your liking. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WI

Impressed

Posted Mar 19, 2017
From check in to check out, my experience was so very good. Staff was courteous and helpful, my room was PERFECT. I was wow'd by the microwave and fridge for the price! GREAT CHOICE!!!! 👍🏽
Comment from Hotel Management
Apr 20, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad to see you were well accommodated by our staff and that your room was suitable to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.