Changes coming to this hotel?
Posted Nov 21, 2016
This has been one of our favorite places to stay in Appleton for the past couple of years. It appears changes are coming as the hotel has been sold to another hotel corporation, according to the staff. The staff seemed less well trained and apprehensive, compared to previous stays. We had ongoing problems with TV service over the entire week-end. I called the front desk immediately upon check-in as I couldn't get any TV service. The person at the desk suggested a couple of things to try, which I did, but still no service. She said they had changed cable providers last week and she would call them. She did go to our room while we were out to dinner and when we returned, said it was all working now. We could not get any of the major networks or PBS, and service cut off frequently throughout the week-end. I did not go back to the front desk again until we were ready to check out, as it seemed the staff didn't know what else to do. I also noticed that the small bar refrigerator in the breakfast area seemed almost empty, as if they were no longer going to provide that service.