Posted Mar 5, 2017
The employees were kind/attentive and the check in/out process was quick and easy.
The room was not as clean as I expected. Overall, it was tidy, but there was mold on the shower curtain and mold/mildew in the grout around the tub. The bottom of the tub appeared to have rust stains and similar rust/mold/grime stains on the tile floor outside the tub. There was a kitchenette in my room and the trim on the bottom was coming undone.
I did not ask for a different room because the bedding and towels were clean and I didn't expect that another room would be any different.
I would stay again in a pinch but would not be my first choice.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
I am so sorry to hear about the issues you experienced with cleanliness in your guest room. Please be assured that I have followed up with our housekeeping staff to ensure this remains an isolated occurrence. This is not typical of our product and service. We hope you will consider staying with us again in the future.