Exterior

Reviews of Quality Inn

2.5 out of 5
Quality Inn
3623 West College Ave, Appleton, WI

Reviews

7.2

Good

Rating 10 - Excellent. 195 out of 657 reviews" "
Rating 8 - Good. 202 out of 657 reviews" "
Rating 6 - Okay. 104 out of 657 reviews" "
Rating 4 - Poor. 61 out of 657 reviews" "
Rating 2 - Terrible. 95 out of 657 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Went to Packers game. Stayed 2 nights. Price was very fair. Close to restaurants downtown, and business. Would stay there again.
Stayed 1 night in Dec 2023

4/10 Poor

Doreen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Ross

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location on the way to green.bay
Stayed 1 night in Dec 2023

8/10 Good

Kyle

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was okay but the room itself was dirty
The rooms was filthy.no ole to hang clothes, the coffee pot still had the used pod in it, the tub had no drain plug, the carpet was stained, the corners in the bathroom were filthy, the nightstand had sticky stuff on it , the stair car was filthy. Also the breakfast was terrible. It had , waffles, bagels , bread and cereal. The pan for hot food was totally empty.
Stayed 1 night in Sep 2023

6/10 Okay

JACOB

Stayed 1 night in Sep 2023

2/10 Terrible

paul

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Janice

Traveled with group
Disliked: Cleanliness, property conditions & facilities
No TV
No tv, no coffee pot.
Stayed 1 night in Sep 2023

4/10 Poor

Paul

Stayed 1 night in Jul 2023

6/10 Okay

Keith

Disliked: Property conditions & facilities
My room was clean. Did hear another guest complain about their room being dirty. It was hot. The air conditioner was plugged into a surge suppressor that was being used as an extension cord. The air conditioner was small for the room and outside temps. It ran the whole day and night to keep up. The next day, temps were lower and it did ok keeping up. The carpet in the hallway and stairs was older. There was no elevator.
Stayed 4 nights in Jul 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stained bed sheets and pillow cases and towels.Really dirty room.I was there 3 days-never any room service,even after I requested it.Eggs cold three days in a row.TV no local channels.Nobody to check me out at 6:30AM. Nobody there.
Stayed 3 nights in Jul 2023

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old property in desperate need of refurbishment. Pillows and linnen looked like theyve been in use for several years.
Stayed 3 nights in Jul 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
The hotel was grungy, seemed kinda clean but towels, for example, were very well worn. TV did not work well, and AC was an Home Depot window ac that was under powered for the room. The biggest issue was they “lost” my reservation and tried to charge me current rate which was $250 an night. I was not the only one many people were complaining in the EAA chat. Don’t waste your money.
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Jeremy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is one sketchy joint - only reason to stay here is when you want to attend the EAA airshow in Oshkosh and there is no other place to stay.

2/10 Terrible

Roger

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
TV- no remote or antenna coax and staff didn't fix so we had no working TV. Reserved 1 king sized bed, got 2 full sized. Wife & I had to sleep on different beds.
Stayed 1 night in Jul 2023

10/10 Excellent

Paula, Duluth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient motel.
Stayed 2 nights in Jul 2023

2/10 Terrible

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room had an unpleasant odor. Coffee pot with no coffee available, no tissue in dispenser, shampoo insignificant size too small, only one wash cloth for 2 people. Bathroom looked dirty. Ice machine out of order. Morning breakfast: black bananas, moldy oranges, hard bagels, no creamer. Chose not to eat there. Would not choose Quality Inn in the future.
Stayed 1 night in Jul 2023

4/10 Poor

Marcelino

Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

8/10 Good

Terri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Darrel

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was absolutely disgusting. I have never been in a worse hotel. The room smelled like wet dog. The a/c was broken. The tv was broken. The phone line attached to the room phone- was literally cut in half. The bathroom could not have been more filthy. What a waste of money. I could have slept in my car & had a better experience.
Stayed 1 night in May 2023

2/10 Terrible

Jordan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No working A/C. Dirty towels in the bathroom.
Stayed 1 night in May 2023

4/10 Poor

Jill

Liked: Room comfort
Disliked: Cleanliness, staff & service
Dog skhow
Tv wouldn't work in room girl came to check couldn't fix it said would move me next day she didn't. Hair all over bath tub. Empty Walmart bags on floor side of bed. Couldn't find anyone at check out when i did 15 min later he couldn't care less. Door was supposed to be unlocked at 5am at 6:15 still wasn't
Stayed 2 nights in Apr 2023

8/10 Good

Cheryl

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
upon arrival sign stated under new ownership. front desk person was totally incompetent. door key doesnt work, no towels, tv remotes in the room. room was filthy.
Stayed 2 nights in Feb 2023

2/10 Terrible

Tylor

Stayed 3 nights in Feb 2023

4/10 Poor

Keriq

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Mongo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room wasn't very clean. There were specs of garbage on the carpet. Specs in the sink & bathtub. A lot of dust on the bedframes & on the sofa chair. The window was also open, it's winter...
Stayed 1 night in Jan 2023

2/10 Terrible

Rick L

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was so disgusting I would not even take a shower. The bedding was gross and did not look clean and the chair that was in the room was dirty, I would not sit on it. I would never recommend this hotel to anyone.

2/10 Terrible

STAR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst stay ever
room was not clean, service was bad, no tv, bed sheets was not clean, and plenty more
Stayed 2 nights in Jan 2023

2/10 Terrible

Ladd

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting, filthy rooms, dirty walls, shower and stained and soiled floors. Absolutely will never stay at a “Quality Inn” Again!!!
Stayed 1 night in Jan 2023

2/10 Terrible

Brooke

Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown hotel
The hotel is broken down and dirty. Our bathroom had mold on the curtain and tile, carpeting is stained, walls are chipped, vending machines are missing. Would not recommend!
Stayed 1 night in Jan 2023

2/10 Terrible

Hailey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am used to staying in sketchy hotels, but I have never experienced anything like this. OUR SHEETS HAD BLOOD ON THEM and there was a plastic bagged taped to the ceiling where the smoke detector was suppose to be. When I requested a different room, they told me there were no other rooms available. I then asked for a change of sheets and they said “I’d have to gather the sheets and we are already low on King size sheets.” Completely unacceptable and a TOTAL WASTE OF MONEY.

2/10 Terrible

Ashly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible DO NOT Stay here
Absolutely terrible. Dirty room, no comforter on the bed, no bath towels, no housekeeping on duty for 2 days. anyone Could access the hotel anytime by getting into the doors without a key card. Broken door handle to exterior door to get in. No breakfast. Random person sleeping in the lobby with all the lights off in the middle of the night. Fitness center wasn’t open at 6am like it was supposed to be. Wholes in the drywall with hot wires exposed. The worst experience I’ve ever had. A simple clean room with basic necessities is all we wanted and paid for. We will never use Quality Inn ever again.
Stayed 2 nights in Dec 2022

2/10 Terrible

Samantha

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do you want to start! There was no housekeeping staff, the room was dirty, the floor was not vacuumed, the bedding was not changed, had to ask for clean towels. They kept telling us our room was going to get cleaned and it was not.
Stayed 2 nights in Dec 2022

2/10 Terrible

Morgan

Stayed 1 night in Dec 2022

2/10 Terrible

Jaimee

Traveled with partner, Traveled with family
Disliked: Staff & service
Sold off our room and we didn’t find out until we arrived. No one reached out to let us know that the room we reserved was no longer available. We arrived at 11:00 pm and that’s when we were notified. So we had to find a new place to stay that late in the evening. Wasn’t impressed…

4/10 Poor

allison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast, room was not clean (used soap in tub, no coffee by machine, no tissues, used cups, few towels) tv did not work.
Stayed 1 night in Dec 2022

2/10 Terrible

Michel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building from the outside looked okay. The inside of the building shows it's age. It needs to be renovated. Old curtains hanging up, walls are marked up where furniture was before. The bathroom was the worat part, with a very dated bathtub, some mold in the grout, a toilet handle that doesnt work the best and a very loud , old exhaust fan.

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place I’ve ever stayed
This is the worst place I’ve ever stayed! You cannot control the temperature in your room, the cable and internet did not work, towels thin and with holes, dirty walls, dirty headboards, not vacuumed, mold in the shower, no hair dryer or iron and I have picture. No help or resolution from front desk and you have to wait until your stay is complete to complain to Choice customer relations. No moving to another room or even offered to have it cleaned again. Rated good 7/10 on hotels site. They need to rethink this place being on their site. Covid cleaning listed on the site, not even minimal cleaning. The only thing clean was the linens! The towels, most people would use as rags at hone.
Stayed 2 nights in Dec 2022

2/10 Terrible

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived to a confirmed room only to find out I didn’t have a room. Only room they could offer was one without bathroom as door was locked. Management over booked hotel and allowed stay overs which bumped my reservation leaving me stranded
Stayed 1 night in Dec 2022

4/10 Poor

Diane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2:50. Clerk would not check us in until 3:00. Then we had to wait in line with other arrivals. Not very clean. Had a King room, but only one washcloth and towel for 2 people. TV didn't work. Continental breakfast was poor. Dough to make waffles, but no maple syrup, etc.

4/10 Poor

Troy

Disliked: Cleanliness, amenities, property conditions & facilities
Location was convenient.

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Melissa K

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The bedding was so dirty that we couldn't sleep on the bed. There was hair and dust bunnies between the sheets amongst other things
Stayed 1 night in Dec 2022

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022