Ratings based on 208 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 1, 2017
The hotel staff was very friendly. The hotel is in need of updating.
Comment from Hotel Management
Feb 1, 2017 by Kim M., Hotel Management
Thank-you for providing your feedback on your stay with us. We are in the process of a major renovation, so hopefully it will not be long before we are re-branded and have an updated look. Thank-you
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Wisconsin

Nice hotel in downtown Neenah

Posted Jan 17, 2017
Pros: Clean, friendly, quiet.
Cons: Hotel is renovating.
Location: Within walking distance to food and drnks.
If you have to be in Neenah, this is a nice clean quiet place to rest.
Comment from Hotel Management
Jan 17, 2017 by Kim M., Hotel Management
Thank-you for the positive review! We really appreciate it! With renovations underway, it is not always easy to please our guests. We are glad that you took the time to let us know how we are doing. We hope that you will return when the renovations are completed.
3 out of 5
by A verified traveler

Posted Dec 19, 2016
it was okay however the workout facility was not the best.
Comment from Hotel Management
Dec 20, 2016 by Kim M., Hotel Management
Thank-you for providing feedback on your stay with us. We apologize that the fitness center was not what you had expected. We are in the process of renovating and hope to have everything completed by mid 2017. We are doing a major renovation to re-brand the hotel and the fitness center will be renovated as well. We hope that you will get a chance to stay with us when the renovations are completed. Thank-you again for taking the time to let us know what we need to improve upon prior to the renovations being completed.
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great to stay out of Lambeau traffic!

Posted Dec 10, 2016
We stayed here while visiting for a PACKERS game. It's about 40 mins outside of GB but totally worth it. The town of Neenah is quaint and beautiful - just like you'd want to see on vacation. The hotel is undergoing numerous renovations. The gave us a handicap room and the shower was small and uncomfortable. The restaurant and bar weren't ever open when we needed them, and there were ants all over the pool area. The room was clean and service was friendly. I'd stay here again after renovations are completed.
Comment from Hotel Management
Dec 12, 2016 by Kim M., Hotel Management
Thank-you for taking the time to provide us feedback on your stay. We are sorry that your room and the pool were not up to your standards. We are glad that you liked the town of Neenah. We appreciate knowing what you liked and did not like about your visit for the Packers game. We are glad that you will be back after the renovations are completed (mid 2017).
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Closest hotel to hospital

Posted Dec 3, 2016
Pros: It was less than 5 minutes from the hospital. Restaurant and sports bar downstairs part of the hotel, wish the bar stayed open later that 9/10 pm
Cons: It's a bit dated in decor, however it is currently being remodeled. The pictures/plan of the remodel are very modern and has a great look and feel.
Location: My mom was in Theda Clark, it's close to hospital.less than 5 minute drive. I suppose it's an easy walk. if it wasn't winter.
I only used this hotel as a base unit to operate from because my mother was in Theda Clark Medical Center and I was from out of town. The price of the hotel is reasonable, booking online was easy breezy It was great to come back shower and sleep on a comfortable clean bed. The room was across from the ice maker which would have drove me crazy if I spent any time in the room. When I was sleeping there was no noise problem-bonus! Coffee in room was a plus (more than 1 coffee packet like most hotels), so you don't have to keep asking the front desk or housekeeper for more coffee. There wasn't much shower pressure, but the hotel is remodeling and I think they'll address that in the upgrade. They have room service at a reasonable price. There's a restaurant downstairs in the hotel called the Remington, I didn't eat there, but did order a pizza to go. The pizza was just ok, but I'm a picky eater. There's also a sports bar downstairs in the hotel, comfortable, welcoming feeling, good prices and share the kitchen with the Remington, the sports bar is only open until 9 or 10 pm, however it was convenient if you want a drink! All in all I would definitely stay there again if I needed to be close to the hospital.
Comment from Hotel Management
Dec 4, 2016 by Kim M., Hotel Management
Thank-you so much for taking the time to review our hotel. It is always nice to hear from our guests what we do well and what we need to improve upon. We are undergoing an extensive renovation. We hope that you will get the chance to come back and stay with us after the renovations are done. Thank-you
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank-you for taking the time to rate us on hotels.com. It would benefit us if you had provided some feedback on what we are doing well and what we need to improve on. Thank-you for giving us a four star rating.
3 out of 5
by A verified traveler

Updating Needed!!

Posted Nov 21, 2016 on Hotels
Water did not drain out of bathtub while taking a shower. Stood in dirty water during entire shower . Room and bathroom need updating. The place looks neglected.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank-you for taking the time to provide us feedback on your stay with us. We are sorry for the problems that you experienced. We are currently undergoing a renovation. We agree that we are in need of updates and hope to have everything finished here in mid-2017. Thank-you again.
5 out of 5
by A verified traveler

Stay here! Comfortable beds made for a GREAT stay.

Posted Nov 18, 2016 on Hotels
For the price, I was very happy. Clean rooms, interactive staff, private. I felt like I had the hotel just for myself. Great pool! The arcade only had one outdated game. LOVED the pillow menu. I didn't like that the rooms bathroom did not have ventilation fan. Made for a stinky morning. Had to move the coffee maker out of the bathroom.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank-you very much for providing us feedback on your stay. It is nice to hear from guests directly regarding the things that we do well and the things that we need to improve upon. We are undergoing a renovation, so hopefully some of those problems with the bathrooms will be addressed. Again thank-you for taking the time to give us your review. We appreciate you staying with us.
3 out of 5
by A verified traveler from a

Ok not worth it

Posted Nov 10, 2016
Pros: Nasty
Cons: Dirty carpets, ice machine that did not work,no refrig or micowave in rooms.
Location: Nice park across from hotel
The carpet was nasty and it was over priced for what it was. They had constuction mess all outside the door. The dumpster they are using for construction was right by the door. I've stayed in much nicer hotels and paid a lot less for them.
Comment from Hotel Management
Nov 11, 2016 by Kim M., Hotel Management
We thank-you for taking the time to share your feedback. We are undergoing a complete renovation of the hotel and are sorry that we were not up to your standards. We hope that you will stay with us when we become a Doubletree by Hilton so that we can make this up to you. Again, thank-you for sharing your thoughts on how we are doing.
3 out of 5
by A verified traveler from US

Under construction

Posted Oct 24, 2016
I was going to stay at a days inn but decided to spend a little more and enjoy a finer stay. This didn't end up being the case as the Hall and room I was in was older felt more dated and the hall was under construction
Comment from Hotel Management
Oct 26, 2016 by Gina L, Hotel Management
Thank-you for your feedback. We are so sorry that your stay with us was not what you expected. We hope that you will come back and stay with us upon completion of our renovations.