Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from GRENOBLE

Hôtel soit disant 5 étoiles !!!

Posted Aug 20, 2016
Pros: qualité de l'infrastructure de la chambre la vue la plage à proximité
Cons: - Chambre pas très propre si on se réfère aux 5 étoiles - Le LAXISME de la part de certains employés
Location: très proche du centre ville
hôtel est très bien situé. Le management et certains employés sont au petit soin pour ses hôtes, je précise certains !!! Le petit déjeuner buffet est de très bonne qualité et varié . Les chambres sont belles, lumineuses, fonctionnelles et avec une très belle vue. De plus des boissons sont fournies gratuitement et ce tous les jours dans le réfrigérateur des chambres. La plage et la piscine sont d'une qualité irréprochable avec des serviettes à disposition.
Comment from Hotel Management
Aug 21, 2016 by Digital Team , Hotel Management
Dear Guest, Thank you very much for taking the time to share your comments following your recent stay with us. We truly appreciate your candid feedback as we humbly believe that there will always remain some room for further refinement. I am very glad that we had the chance of hosting you during your visit to Jordan; it gives us a great pleasure to hear that you had a nice stay with us. However, we were all deeply saddened to learn that you did not fully enjoy our resort. Your feedback has been duly noted to be discussed in length. I can assure you that necessary actions will be taken where needed. Also, I am very sorry to hear that your room was not up to your liking. We are open to all reviews of our rooms and suits and I am happy to inform you that the hotel will be undergoing some renovations and perhaps the next time you stay with us, you will get to see our new room design. I hope you would give us another chance to provide you with a faultless stay. Best regards, Oliver Kurscheid Hotel Manager
5 out of 5
by A verified traveler

fabulous

Posted Aug 9, 2016
Pros: very good location, top amenities, exce staff, sepacious rooms, gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
good experience, good good good good fine foo fo oo doo soo soo soo soo soo so osoos ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Comment from Hotel Management
Aug 10, 2016 by Kempinski Hotel Aqaba Red Sea Team , Hotel Management
Thank you for taking the time to post a review about your experience with us. We feel lucky that you gave us the pleasure of being your host during your visit to Aqba and we are very happy that we have succeeded to make it a pleasant experience.
4 out of 5
by A verified traveler

جيد جدا

Posted May 2, 2016 on Hotels
جيد ورائع
Comment from Hotel Management
Jul 9, 2016 by Ibrahim, Hotel Management
Dear Valued Guest, Thank you for choosing Kempinski Aqaba Red Sea for your recent travel to our exciting destination. We are delighted to read that your stay with us excelled your expectations. We thank you for taking the time to post your comments and we trust that we will have again the pleasure of welcoming you back at the pearl of the Red Sea Kempinski Hotel Aqaba. Sincerely, Your Kempinski Hotel Aqaba Team
5 out of 5
by A verified traveler

Posted May 1, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Ibrahim, Hotel Management
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best Regards, Your Kempinski Hotel Aqaba Team
5 out of 5
by Purvi from Mumbai

Posted Mar 31, 2016 on Hotels
It was the most memorable stay of our trip to Jordan. Great hospitality. We were upgraded to beach side villa.It was just amazing! The Lady in Red who were in charge of customer care took special care for our comfortable stay. They really Pamper you! Even the mud bath at their private beach was a beautiful experience. They have 3 huge swimming pools, out of which one is heated infinity pool so in winter also we could enjoy swimming. The Hotel is spreadout and huge! Very luxurious! One of the best properties of Kempenski!
Comment from Hotel Management
Jun 4, 2016 by Ibrahim, Hotel Management
Dear Valued Guest, We would like to thank you for choosing Kempinski Hotel Aqaba Red Sea for your recent stay. It is gratifying to know that you have enjoyed your stay at the hotel and that you were particularly satisfied with our room product, extensive dining options and most importantly our biggest asset our people ensuring international service standards. We thank you very much for your patronage and look forward to welcoming you back soon at the jewel indeed - as per your kind words - of the Aqaba Bay!
5 out of 5
by A verified traveler from London

Luxuary hotel in Aquaba

Posted Feb 11, 2016
Pros: Have stayed at Kempinski at Dead Sea.
Cons: In Fish Restaurant is far too expensive.
Location: Fantastic location. Private beach, near to Wadi Rum and Petra, shops and other restaurants.
Excellent hotel. Staff went out of their way to help and really seemed to get to know their guests during the stay. We have stayed in many hotels world wide and this one excels in quality and care. Bathrooms wonderful with walk in shower and large bath. Sea views. Has a boutique feel with luxuary fittings and complimentary soft drinks in the minibar. Bath robes. Dead sea bath salts etc. Private beach great. 50 feet infinity pool over looking the sea was wonderful.and very warm outdoor jacussi was amasing place to see the sun down. Excellent spa and treatments. We had to move room twice due to noise. It seems a large number of rooms have interconnecting doors. Thus meant we could hear conversations from next door and the very loud cries of a young baby. Hotel should not put unrelated guests in rooms with interconnecting doors. It is a grave and inappropriate breach of privacy. Breakfast was lavish and with a great deal of choice. Lunch time restaurant and bars good location and value. Evening meals in February; there should be the option of having a meal sitting at a table rather than just low table in the bar. Eating pizza off a low table is not comfortable. The main restaurant In Fish is really very expensive. We live in Central London and the cost of an evening meal in a Michelin Star restaurant in London is less expensive than at In Fish. Really should offer a better value 3 course menu.
Comment from Hotel Management
Feb 14, 2016 by John , Hotel Management
Dear Valued Guest, We would like to thank you for choosing Kempinski Hotel Aqaba Red Sea for your recent holiday. It is a pleasure to know that you have enjoyed your stay at the hotel and that you were particularly satisfied with our rooms, food, the beach and our most important asset the people.We will share prouldy your kind words of appreciation with Mary and the rest of the staff. We thank you very much for your patronage and look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted Jan 28, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Ibrahim, Hotel Management
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your kind rating. Sincerely, Your Kempinski Hotel Aqaba Team
5 out of 5
by A verified traveler from Pontefract England

Good base for non-diving companion while I scuba'd

Posted Jan 21, 2016
Pros: Central location within 10 mins walk of downtown restaurants etc. Spacious comfortable quiet room with sea view from balcony.
Cons: Nil obvious.
Location: Close to downtown, slick transport to excellent diving. 90 mins to Petra. Tourists, please come! This charming country is echoing empty!
Arrived from Petra (eerily deserted) for 4 nights. Scuba shack on hotel beachfront swiftly connected me to Sindbad Divers for 3 excellent days. Very good hotel facilities, place very quiet so staff seemed to outnumber guests, all most helpful.
Comment from Hotel Management
Jan 31, 2016 by John , Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us. I am very glad that we could have the chance of hosting you during your visit to Aqaba. We are happy to hear that you enjoyed your time with us and we look forward to welcoming you in the nearest future.
5 out of 5
by Beatriz from São Paulo

Excelente

Posted Jan 6, 2016 on Hotels
Experiência incrível para quem quer conhecer o mar vermelho! Hotel lindo, atendimento impecável desde a chegada!! Para descansar ou como ponto de apoio para visitar Petra vale super a pena!!
Comment from Hotel Management
Jul 9, 2016 by Ibrahim, Hotel Management
Dear Valued Guest, Thank you for choosing Kempinski Aqaba Red Sea for your recent travel to our exciting destination. We are delighted to read that your stay with us excelled your expectations. Indeed, the team strives daily to satisfy our guests delivering our strong brand promise also in Aqaba. We thank you for taking the time to post your comments and we trust that we will have again the pleasure of welcoming you back at the pearl of the Red Sea Kempinski Hotel Aqaba. Sincerely, Your Kempinski Hotel Aqaba Team
5 out of 5
by A verified traveler from Orlando Florida

Great hotel on the beach, no doubt 5 Stars

Posted Dec 27, 2015
Pros: The Spa treatment was very good
Location: Right on the beach walking distance to the oldest church in the world and restaurants
The staff is very friendly very responsive to our needs, great and comfortable beds, great food.
Comment from Hotel Management
Jan 5, 2016 by Ahmad , Hotel Management
Dear Valued Guest, First of all, I wish you a happy and blessed New Year 2016. Thank you very much for staying with us. Thank you so much for taking the time to share with us such a positive and motivating feedback within Booking.com site. We are delighted to see that we have succeeded to accommodate you with a pleasant stay. We look forward to welcoming you soon. Best Regards,