Ratings based on 83 Verified Reviews

3.4 out of 5
50% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Juho

Didn't live up to our expectations

Posted Jul 14, 2017 on Hotels
We travelled 2 weeks around Jordan with my wife and thought of having relaxed final days in South Beach, Aqaba. This hotel was by far the most expensive on our trip so we expected it to be clean and well maintained. The hotel didn't quite live up to these expectations. Our room was dusty, fridge smelled bad and was barely cold, and the balcony was dirty and had broken furniture. Overall, with these prices one expects that more careful attention is paid to details, especially when it comes down to cleaniness. This hotel probably is good for families with children because of pools and beach or groups who enjoy drinking by the pool while listening to constant techno pool music. However, our plan was to relax after active travelling and unfortunately this wasn't a good place for that. About the location, it is remote to any shops and restaurants, besides those that are inside the Tala Bay resort.
1 out of 5
by A verified traveler

Bad hotel

Posted Jun 29, 2017
The room is not clean at all The friedge is not working No elevators The staff is friendly but not professional at all.
2 out of 5
by Dorit

not recommended

Posted Jun 4, 2017 on Hotels
The hotel needs a serious renovation. The rooms are poor and need to be painted and replaced with furniture and bedding. The food at breakfast is below any criticism. We visited him five years ago and this time we were very disappointed. not recommended
1 out of 5
by A verified traveler from Qatar


Posted Jun 2, 2017
Beach so far away, food was horrible, senior suit was 20 years old. Maintenance a joke. Staff not trained and don't care. No internet in rooms.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2016 on Hotels
2 out of 5
by A verified traveler


Posted Sep 16, 2016
This hotel appears like it use to be something special, but maybe a new management is letting it go. The cleanliness in common areas is poor and the service was not friendly at the front desk. Good place to stay for 1 night when traveling through the area, but not more. They did refund my last night there as I had had enough, which was nice.
1 out of 5
by A verified traveler

the worst in the world

Posted Sep 14, 2016
Pros: nothing !
Cons: the whole staff and the management
Location: not bad location but the pools are full of dirt and sand
the worst hotel i have ever seen in my life !! the staff is very rude ! and and the hotel is dirty beside the pool is full papers
2 out of 5
by w from christchurch

don't bother

Posted Aug 31, 2016 on Hotels
Reception clearly overwhelmed with queues out the door. Room minimally xleaned, no towels. Internet virtually nonexistent. Food just palatable. No redeeming features really except hardworking, underpaid staff. Cheap, all inclusive holiday but poor in all ways
1 out of 5
by A verified traveler from usa

This is one star hotel.

Posted Aug 15, 2016 on Orbitz
Bad experience every thing was not as the Web site shows air conditioning was not working. The beach was far away. The front desk don't want to help me with any thing. Or even give me a bottle of water and they want me out of the room before 12 bm and on the top of all that they made a mistake and charge me twice for the room. I don't think I will advise any body to go there.
1 out of 5
by A verified traveler from Bristol, UK


Posted Aug 15, 2016 on Ebookers
Cons: the staff, the standard of cleanness
I travel a lot due to work, stayed in around 60 different hotels this year, and this was the worst by far. the facility is not too bad. unfortunately it was mainly due to the staff. first I had to wait 50 min to check in as they said they didn't have a room ready, even though many came after me and checked in. outside my room door there was a rubbish bag full and it smelt badly, it wasn't removed for 24 hours. they said you will find water in the fridge, I didn't and had to go after a long trip to buy water. breakfast, I didn't have breakfast once in this hotel. the first day I couldn't find a knife and fork, and asked the staff!! who said find one on a table somewhere..... I looked and all the table were dirty and had used plates and forks. so I asked one of staff again after 10 min who said (well, so...what do you want me to do)