Posted Aug 15, 2016 on Ebookers
I travel a lot due to work, stayed in around 60 different hotels this year, and this was the worst by far. the facility is not too bad. unfortunately it was mainly due to the staff.
first I had to wait 50 min to check in as they said they didn't have a room ready, even though many came after me and checked in.
outside my room door there was a rubbish bag full and it smelt badly, it wasn't removed for 24 hours.
they said you will find water in the fridge, I didn't and had to go after a long trip to buy water.
breakfast, I didn't have breakfast once in this hotel. the first day I couldn't find a knife and fork, and asked the staff!! who said find one on a table somewhere..... I looked and all the table were dirty and had used plates and forks. so I asked one of staff again after 10 min who said (well, so...what do you want me to do)