Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from South aftica

Nice but busy hotel

Posted Sep 17, 2016
A nice hotel but also a very busy hotel. Obviously catering to large families and groups. Definitely more staff needed at reception. Lots of noise in the public areas...music, DJ etc so if that's your thing then great. Nice sized room and lovely view. Nice roomy dining area and breakfast was good.
Comment from Hotel Management
Sep 19, 2016 by Executive Office, Hotel Management
Dear Fiona, Thank you very much for sharing a review about your recent experience with us and highlighting our in room dining and breakfast quality, moreover we apologize for any inconvenience and we certainly look very much forward to have the pleasure of welcoming you again. Best regards, Executive Office
4 out of 5
by A verified traveler from Colombia

Amplio, Zonas Comunes muy Bellas.

Posted Aug 30, 2016
Pros: La decoracion del Lobby, las escaleras para ir al Comedor. El Gimnasio y las pscinas muy agradables
Cons: Olor a cigarrillo, definir areas de fumadores
Location: Tomarse algunas fotos en los alrededores de la Mezquita Blanca, y otra en la Bandera Jordana, visitar el mercado.
Bellos salones la plaza central es un lugar apacible, para tomar un cafe o una cerveza. El personal muy atento. La dotacion se esta quedando un poco, y la habitacion tenia demasiado olor a cigarillo, el personal acudio a la queja abrimos ventanas y pusieron ambientador pero el olor es muy fuerte. El desayuno muy variado y el comedor amplio. Muy buena opcion para descanso, recomiendo que pidan una habitacion de no fumadores o pregunten si existe, creo que fuman demasiado.
Comment from Hotel Management
Sep 4, 2016 by Executive Office, Hotel Management
Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Oficina Ejecutiva
5 out of 5
by A verified traveler from new jersey

Nice in the beach

Posted Aug 29, 2016
Manager she was excellent . Always checking on us.
Comment from Hotel Management
Aug 29, 2016 by Executive Office, Hotel Management
Dear Ms. Dee, Thank you for sharing your kind compliments about the professionalism of service provided to you by our duty manager, we appreciate your time in sharing this positive review and look forward to welcoming you back again soon. Best regards, Executive Office
2 out of 5
by A verified traveler

The room not clean that staff ok

Posted Aug 22, 2016
I would not recommend it to any one who's looking for Five stars
Comment from Hotel Management
Aug 27, 2016 by resort.aqaba@movenpick.com, Hotel Management
Dear Guest, Thank you for sharing this feedback with us which gives us the opportunity to continually enhance our service standards and further improve our guests' experience. We hope that we will have an opportunity to welcome you back and recover your impression of Hotel. Best regards, Executive Office
3 out of 5
by A verified traveler from Doha Qatar

Good location

Posted Aug 19, 2016
The location is the best characteristic of this hotel.
Comment from Hotel Management
Aug 23, 2016 by roxanne.yanzon@movenpick.com, Hotel Management
Dear Abo Joseph, Thank you very much for taking the time to share your feedback and appreciating the good location of our hotel, we look forward to have the opportunity of welcoming you again. Best regards, Executive Office
4 out of 5
by A verified traveler from Dubai

Family-oriented resort

Posted Aug 8, 2016
Nice hotel, and perfectly pleasant. It's difficult to find activities off-site that aren't in a business relationship with the hotel - they aren't much on telling you about other things in the area. Breakfast was tasty and copious, but this is a very family hotel and the dining room is so jammed it's hard to find a table if you're there in a peak time. Nice to have the shuttle to and from the beach clubs on the south shore. I'd probably stay in the resort one down at Talaba Bay next time, but I'm very glad I stayed here this time because it was the only place in Jordan I got to walk through the actual city with local people instead of a tourist area (Petra, Dead Sea).
Comment from Hotel Management
Aug 11, 2016 by Executive Office, Hotel Management
Dear Allison, We are delighted that you enjoyed your stay with us and appreciate your compliments overall about our hotel and service, Thank you for taking the time to share this positive review moreover we apologize for the inconvenience during the breakfast time and we look forward to welcoming you back again soon. With best regards, Executive Office
1 out of 5
by A verified traveler from Roma

Un albergo che credevo di prima qualità.

Posted Jul 11, 2016
La prima impressione era quella che uno si aspetta ma dopo un po ti accorgi che il livello di classe di gente che lo frequenta è molto bassa, nella piscina gente che si fa il bagno con i vestiti, il cibo riciclato dei giorni scorsi, la spiaggia poi non adeguatamente controllata dalla sicurezza. In generale il servizio lascia molto a desiderare.
Comment from Hotel Management
Jul 14, 2016 by Ufficio esecutivo, Hotel Management
Gentile Francesco, Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti. Cordiali saluti, Ufficio esecutivo
4 out of 5
by Daniel from Rio de Janeiro

Bem localizado

Posted Jun 15, 2016 on Hotels
Tudo dentro do esperado
Comment from Hotel Management
Jun 22, 2016 by Roxanne Yanzon, Hotel Management
Querido convidado, Graças à excelente análise do nosso hotel! Estamos felizes por você desfrutado sua estadia e esperamos vê-lo novamente em breve. Saudações, Escritório executivo
5 out of 5
by Hanna

Posted Jun 14, 2016 on Hotels
Comment from Hotel Management
Jun 22, 2016 by Roxanne Yanzon, Hotel Management
Dear Hanna, Thank you for the five star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Executive Office
5 out of 5
by A verified traveler

Splendid Hotel at Aqba, Jordan- Movenpick

Posted Jun 7, 2016 on Hotels
The stay was comfortable the problem I faced was related to lack of coordination between Movenpick Hotel Staff & Hotel.Com regarding deduction of charges already deducted from my credit card by Hotels.com. This is despite the fact that I was carrying the same credit card. This resulted in 2 hours delay in providing me the Room.
Comment from Hotel Management
by Roxanne Yanzon, Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Aqaba and we are happy to hear that you had a comfortable stay. We have also noted your comments about the shortfalls encountered at the reception and have shared your feedback with our team who continually seek ways to further enhance our guests' experience. We appreciate your time in sharing this review and hope that we will have another chance to welcome you back again soon. Best regards, Executive Office