Interior
Check availability

Reviews of Hotel Eurostars Reina Felicia

4 out of 5
Hotel Eurostars Reina Felicia
Paseo Camino de Santiago, 16-20, Jaca, Huesca

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 226 reviews" "
Rating 8 - Good. 98 out of 226 reviews" "
Rating 6 - Okay. 20 out of 226 reviews" "
Rating 4 - Poor. 4 out of 226 reviews" "
Rating 2 - Terrible. 3 out of 226 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's facilities were great. The reception staff were exceptional, very friendly and incredibly helpful, including advice about an adventure company in Jaca that took my son canyoning - it was a great recommendation. I would unfortunately have to say that the only exception to the fantastic service would be the staff in the dining room who came across as unapproachable and not very helpful.
Stayed 4 nights in Jul 2023

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Laurence, St Petersburg

Disliked: Property conditions & facilities
Very disappointing. The AC did not work, the WiFi did not work, and there were flies in the room that never stopped all night. Consequently it was a hot, uncomfortable, and sleepless night. Also, it is a 1.6 km walk each way to go anywhere in town for dinner or whatever, which was fine for me but some people may want to be closer.
Stayed 1 night in Jun 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Casey

Stayed 1 night in Apr 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for overnight stay.
Stopped off on way through France to Spain. Nice room, dinner and breakfast were good. Overall good value
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Mario L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business oriented a bit long walking distance
Eurostars Reina Felicia in Jaca provides what you expect from a business-oriented hotel. Clean and efficient accommodations and amenities, if a bit far but still walking distance from dining and visiting areas.
Stayed 1 night in Jul 2021

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and well run hotel
A very nice well kept Hotel, Even during Covid19 everything was well cleaned, would highly recommend
Stayed 1 night in Sep 2020

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stop off
Over night stay on way to Denia. Reception very helpful. Room and rest of hotel very clean. Bed comfortable AC worked fine. Shower simple to use and worked well. No restaurant due to Covid, plenty of restaurants in town. Secure parking at hotel and in town. Ideal stop off halfway into our journey.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Crobinette, Auburn CA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was exceptional. The shower was clean and owerful. The breakfast was absolutely worth it
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Hotel chain. Good quiet location, 10 mins walk into centre. Big rooms and big bathroom. Comfortable king-size bad and excellent breakfast.
Stayed 2 nights in Oct 2019

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good aging facility on the outskirts of town
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To us, this was a luxury stay at a budget price. We were very pleased.
Stayed 1 night in Aug 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One place to stay Jaca
The Hotel is situated just on the edge of town. There are two supermarkets close by (walking distance). The views are second to none, if you want mountains they are there, if you want rivers again it's there and also flat farm land to wander around. We were so comfortable. On arrival because my wife is in a wheel chair they changed the room. When my wife was not well at all we were told where the Urgencias was and from there to the Hospital only a short drive and the service was top notch. I can not put into words properly what our feeling are but WE WOULD GO BACK ANYTIME
Stayed 7 nights in Jul 2019

10/10 Excellent

Darren, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover stay
Stopover hotel for us stayed here before would highly recommend, views to die for and great neighbourhood
Stayed 1 night in May 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible room with loft, over 300 sq ft. Good restaurant at reasonable prices and good free parking. About twenty minute walk to town centre.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
good area..no traffic,good 4 star hotel
Stayed 1 night in Nov 2018

10/10 Excellent

Darren, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great stop over point very nice hotel 5*
Stayed 1 night in Oct 2018

10/10 Excellent

Aviad, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean overall and good location. Friendly staff
Stayed 1 night in Aug 2018

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel to visit Jaca. Good breakfast and noce pool
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near town
walking distance to town, very good rooms with reasonable priced room service menu, quiet with no traffic noise. a good place to stay.
Stayed 1 night in Apr 2018

10/10 Excellent

Alan, Rossendale. England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Jaca.
We have stopped over in Jaca, on our trips to and from Spain for the past 12 years. during that time we have stayed in all of Jaca's min, central hotels and the Reina Felicia is by far the best. My only criticism would be the view of the unfilled swimming pool as you walk up to the main door during the colder months. The fact that you a just a pleasant walk to the centre ( 10 minutes ), ensures that you have an undisturbed sleep. Breakfasts there are some of the best ranges of food I have come across. Really recommended for a stay in Jaca.
Stayed 1 night in Apr 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room great
Room was clean, spacious and warm, beds comfy. Breakfast good, wide choice
Stayed 1 night in Mar 2018

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Jaca
Lovely room and friendly reception staff
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This was an overnight stay after travelling over the Pyrenees from France. The hotel is a modern hotel and looked quite new when writing this review. The room was spacious and very nicely presented the beds were large and comfortable. The bathroom was great, We ate here and the food was good, although for some reason, which was lost in translation, we could not eat in the restaurant and ate in the cafeteria. We would definitely use again. Parking is available although a little pricey at 8 euros.
Stayed 1 night in Jun 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern hotel in a quiet location
We have stayed in Jaca several times but always on the main strip,this time we chose a quieter location just 15 minute walk into town. The parking was therefore no problem, there was little traffic outside the hotel and the view of Peña Oroel was beautiful. Our stay was in late October so some of the hotel facilities were unavailable such as the outside pool and lunchtime restaurant and bar but we never used the latter two anyway as we always walked into Jaca itself. If a supermarket is of interest, there are two which are very close by.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
We have stayed here before so knew what to expect or so we thought. On reading the hotel information it stated that swimming caps had to be worn, which we have never seen before. We did not ask at reception if this was in fact the case and maybe we should have but instead of using the leisure facility which we were looking forward to we went into the town instead. We got back to our room later that evening and when we went to bed tried to turn on the air conditioning because it was rather warm in the room but it did not work. We felt it was too late to complain as we would possibly be asked to move to another room which we did not want to do. I mentioned at check out that the air conditioning was not working and just got a "sorry about that".

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
A curate's egg.
All normal aspects of the hotel were fine, but the evening meal was dire. Overworked waiter did well but the food served up was grim. We will not be returning.

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kamal

Disliked: Cleanliness, room comfort

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location
Nice stay. The only issue was getting in and out of the parking lot. but once they finally opened the gate, it was easy.

10/10 Excellent

Ian, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good end to a holiday
Warm welcome

6/10 Okay

Margaret, Folkestone

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and stylish but out of town.
The hotel is a bit far from town (15 minute walk) and in a residential area next door to a supermarket. Very quiet area but lacking in any atmosphere. We had an initial problem as in October they shut off the aircon and our room was too hot. The staff were very good and changed us to a second floor room with balcony. This was vastly better. The underground car parking is not very secure as doors from the hotel are left open. Whilst no#one can steal your car, if you have a car loaded with things it makes you feel a little vulnerable. The cost is 8 euros per night and I think adding security access would make this better value for money.

10/10 Excellent

AMANPREET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for a stop off in northern spain

10/10 Excellent

AMANPREET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with friendly staff beautiful scenery
really enjoyed the stay here fantastic for the family. unfortunely the pool was nit open which was the only sour note. but staff were extremely helpful

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Solihull, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaca - good hotel , excellent staff.
Hotel clean and modern. Situated about 15 minutes from Jaca. Level ground, pleasant walk into and back from town.Good ,low priced supermarket near hotel if you are touring and need to stock up. On departure we had a problem putting in the address of our next hotel . Man on reception was excellent, eventually phoning our next hotel and sorting out the problem. Really appreciated as our Spanish is poor.

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE had prepaid and has frecords to state so However the hotels records were different and they charged us for our stay. This caused much unplesentness and wasted a good deal of time

8/10 Good

christine, mission viejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Had a great stay although it was only for one night.

8/10 Good

James, Cardiff

Liked: Cleanliness, staff & service, room comfort
Good overall
pool was unavailable and hotel seemed off season. Still god though, clean and modern.

8/10 Good

Njmousley, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through with family
We spent one night in this hotel, on a trip from France, and were very happy. We had a suite, which we didn't expect, which was spacious and comfortable. Having driven for some hours, it was great to stop at such a comfortable and well run hotel. The pool was also a big hit with the family. Jaca is very interesting, lots to see and good restaurants only a 15 min walk to the hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a good choice
THE ROOM ITSELF WAS CLEAN AND COMFORTABLE, BUT THE HOTEL IS ON THE OUTSKIRTS OF TOWN, NO RESTAURANTS ARE NEAR, AND THE FOOD AT THE HOTEL WAS TERRIBLE!

10/10 Excellent

Mary, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from an excellent receptionist
Fantastic service and a very nice room layout with quality fittings

10/10 Excellent

Luis, Austin, TX - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Hotel in Jaca
Jaca is a beautiful town. The Reina Felicia is the newest and nicest hotel in town, it's "far" to the south; but in Jaca, the south side is walking distance from the north side. The neighborhood surrounding the hotel is also relatively new. The room was very clean, with modern design, and perfect for a family with small children. The suite had a sofa bed with a balcony, the bedroom had a separate balcony with a coffee table and chairs. The bathroom was pleasant and modern. The bar and cafe stay open relatively late and there is always plenty of atmosphere in the terraza. The only negative remark is the use of two twin beds joined together instead of the king bed we booked.