Service is everything
Posted Oct 8, 2014 on Hotels
Lovely clean hotel, in very nice part of Jaca. Room spacious with desk, settee, mini-bar. Didn't have a room with balcony as shown on booking as were on 7 th floor, but had large Velux windows with a good view of town and mountains.
Hotel only let down by poor service. Hotel receptionist was less than friendly; when we asked if we would be able to get breakfast in the morning, we were told in a disparaging way "not for that price". Of course we knew that the price was room only.
In the morning we went into the coffee shop for breakfast, but no staff appeared even though it was open, so we left and went to a cafe across the road.