Ratings based on 172 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Cant fault it

Posted Aug 18, 2017 on Hotels
Lovely place - the hotel perfectly placed for the palace opposite - Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer

right across from the place

Posted Aug 1, 2017
Pros: locaiton
Cons: could have told us that street parking is plenty and free
Location: right across from the palace
best location, helpful staff, very pleasant experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Perfectly located next to the Palace and the centre of town. Polite and helpful staff went out of their way to assist. Very clean and comfortable. Shame there wasn't a bigger gym or a swimming pool but the Royal Gardens made a nice change to the treadmill. I will definitely be returning.
5 out of 5
by daniel

UPSCALED!

Posted May 2, 2017 on Hotels
Compared to all the NH Collection hotel we have stayed in, this one was definitely more upscaled with very large room and high ceiling and a more pleasant ambience. Everything was nice!
5 out of 5
Recommended
for Everyone
by A verified traveler from maine

Posted Jan 16, 2017 on Orbitz
Great location and excellent price! Modern amenities. Lack of dining options for being on foot.
5 out of 5
by Mary

Smart hotel opposite the palace.

Posted Jan 11, 2017 on Hotels
This hotel was just right for an overnight stay half way on our journey from Santander to the Costa del Sol. We received a friendly welcome in reception but did not need to use the underground car parking as there were plenty of spaces in the street. The building has a historical feel to it with very high ceilings but the rooms are furnished in a modern style with modern bathroom fittings. We enjoyed the in-room tea/coffee making equipment which is unusual in Spain. Best of all was room service which brought delicious meals to our room. Everyone spoke good English which made life easier.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2016
The hotel is located in a quite area and the shopping area is very close. Regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 20, 2016 on Hotels
Quick in and out but a great stop over.
4 out of 5
by A verified traveler

Very comfortable bed with selection of pillows.

Posted Oct 15, 2016 on Hotels
Great location and view of Aranjuez palace with a short walk to the palace gardens and to the restaurants/cafe's.