Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Reviews of Hôtel de Banville

4 out of 5
Hôtel de Banville
166, Boulevard Berthier, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 505 reviews" "
Rating 8 - Good. 164 out of 505 reviews" "
Rating 6 - Okay. 40 out of 505 reviews" "
Rating 4 - Poor. 13 out of 505 reviews" "
Rating 2 - Terrible. 4 out of 505 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irma, Oak Park

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Will stay here again if we ever visit again. Staff were very friendly and helpful. The rooms were a good size and were spotless. Breakfast was very good!
Stayed 2 nights in Dec 2023
Response from ornella on Feb 1, 2024
Dear Irma,We thank you for sharing your amazing experience with our Expedia community.We are delighted to read that your parisian getaway at the Banville met all your expectations and beyond!It has been a real pleasure for the team to welcoming you and we hope to see you again very soon in the City Of Lights!Best regards,Hotel team and manager

10/10 Excellent

Irma, Oak Park

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. Very kind and helpful. The rooms were clean and we appreciated the bottles of water and the coffee. I highly recommend this hotel.
Stayed 2 nights in Dec 2023
Response from Ornella on Jan 3, 2024
Dear Irma,Thank you so much for sharing your amazing experience with us and our Expedia community!It is a real pleasure for the whole team tp doscover your beautiful comment about our services!We always do our best to make sure that our guests have a pleasant stay! We are glad it was the case for you.We hope to have the pleasure to welcoming you again very soon at the Banville.Warmest regards,Banville hotel team and manager

10/10 Excellent

Chenyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Alexander from the reception team on Nov 21, 2023
Dear Chenyao,Thank you for sharing your feedback of your stay with us!We are glad that you had an excellent stay with us!We hope to see you again on your next trip to Paris!Best regards,

10/10 Excellent

Blair

Stayed 4 nights in Jun 2023
Response from Alexander from the reception team on Aug 14, 2023
Dear Blair,Thank you so much for the review! We are glad you had a good time at the Hôtel de Banville. We hope to see you again on your next trip to Paris!Best regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, good location, amazing service
Stayed 2 nights in Jun 2023
Response from The reception on Jun 12, 2023
Dear,Thank you for your nice review, hopig to see you soon again at the hotel de Banville .Best regards

8/10 Good

Chere

Stayed 1 night in May 2023
Response from The reception on Jun 5, 2023
Dear,Thank you for your note!!Hoping to welcome you soonHotel de Banville

10/10 Excellent

Justin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Beautiful hotel with beautiful people!
Stayed 2 nights in May 2023
Response from Antonio on May 16, 2023
Dear Justin, thanks !

10/10 Excellent

Maddy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay at Hotel De Banville! The staff were all so lovely, very welcoming and made you feel at home and did everything they could to ensure a great stay! The room was clean and comfortable with a great view of the Eiffel Tower. A large bed too! The location of the hotel was also perfect. Seemed to be located in a very safe area, lots of dining options walkable distance and very close to the Metro into the centre! I loved the hotel, and would definitely return on the next trip to Paris!
Stayed 3 nights in May 2023
Response from the reception on May 10, 2023
Dear Thank you very much for appreciating our staff and facilities in such a warm and detailed way. It is a pleasure to work for guests like you. Best regards,

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the suite. It was magical with amazing views. The staff was all so helpful especially Antonio!! Many thanks. Lori dietrich
Stayed 4 nights in May 2023
Response from Banville Team on May 10, 2023
Dear Madame Dietrich , Thank you very much for your message and for valuing your experience, we also thank you for your sympathy during your stay. We remember you very pleasantly, we hope you had a safe and happy return home.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel from the twenties. The staff was wonderful! So friendly and helpful! They made us feel like we were the only guests. Will definitely stay here again next time I'm in Paris!
Stayed 2 nights in Apr 2023
Response from Alexander from the reception team on Apr 24, 2023
Dear Daniel,What a pleasure it is to us to know that you had a great stay at the Hôtel de Banville.We are glad that we were able to make you feel that way as it is our main mission. Thank you for letting us know as it motivates us to continue providing the excellent service our guests all deserve.We look forward to welcoming you on your next stay in ParisBest regards,

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. Very helpful and nothing was too much trouble for them.
Stayed 3 nights in Apr 2023
Response from Alexander from the reception team on Apr 18, 2023
Dear Louise,Thank you for sharing with us your feedback of your stay at the Hôtel de Banville!We are glad that we were able to help you with everything, that means we accomplished our main mission.Thank you for letting us know as it motivates us to continue providing the excellent service our guests all deserve.We hope to see you again on your next trip to Paris!Best regards,

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. The staff was so friendly, professional and helpful. The room was beautifully and thoughtfully decorated, immaculately clean as well. We could safely walk to the Arc de Triumph and from there access Paris attractions. Easy walking access to some nice, local neighborhoods. About a 20 minute walk from attractions along the Seine. A beautiful place to stay.
Stayed 2 nights in Mar 2023
Response from Alexander from the reception team on Mar 31, 2023
Dear Jennifer,What a pleasure it is to us to hear that you had an excellent stay at the Hôtel de Banville! We are glad that you enjoyed our decoration as we spent a lot of time curating it. We are also delighted that our convenient and peaceful was able to help you explore Paris in the best conditions.Thank you for sharing your opinion with us as it motivates us to continue providing the excellent service that our guests deserve. We hope to be able to welcome you on your next trip to Paris!Best regards,

8/10 Good

Komal

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great! Just breakfast needs improvement
Stayed 2 nights in Feb 2023
Response from Alexander from the reception team on Mar 31, 2023
Dear Komal,We are glad to know that you had an great stay at the Hôtel de Banville!Thank you for sharing your opinion on our breakfast as it helps us to continue improving our service for the next clients. We hope to welcome you again on your next trip to Paris!Best regards,

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at Hotel Banville. The staff couldn’t do enough to help us and upgraded us to an amazing room as we were staying for my birthday. The room was immaculate and it had everything we needed. It is very close to the metro station and about a 20 minute walk to the Arc de Triomphe. We will be returning!
Response from Delphine / First of Reception on Dec 29, 2022
Dear Mrs, Thank you very much for your kind comment !We are very happy to see that you had a good stay with us! We are lucky to be located in the heart of Paris and its main activities, restaurants, shops... We are delighted that you liked the upgrade :) Whenever possible we like to offer you this pleasure!Best regards, Delphine / First of Reception

10/10 Excellent

Zamzam

Liked: Cleanliness, staff & service, amenities
Great place and very welcoming, would definitely be going back to this hotel .
Response from Delphine on Dec 3, 2022
Dear, We thank you for your comment. The entire team is happy to know that you enjoyed your stay in our hotel. It was a real pleasure to take care of you during your stay. We are happy to have welcomed you and hope to see you again very soon. Sincerely, Delphine / First of Receptionnist

10/10 Excellent

Gustavo

Stayed 2 nights in Nov 2022
Response from Reception team on Nov 29, 2022
Dear Gustavo,Thank you so much for your excellente note.See you soon,

10/10 Excellent

Diamante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! true diamond in the rough
Stayed 3 nights in Nov 2022
Response from Reception team on Nov 29, 2022
Dear Dimante Thank you so much for your kind feedback, it is such a pleasure to read that you had an amazing stay at Bnaville Hotel.It was a sincere pleasure having you here,See you soon,

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a nice quiet neighbourhood. It is within walking distance to all major attractions but it's also close to a metro if you prefer to take that. It's a smaller boutique hotel and the decor is beautiful. The room had great amenities however I was travelling with my sister and the bathtub shower was open to the room so we had no privacy. If I had known that I would have requested a room with a separate bathroom. It was also a bit loud, we could hear the guests in the room next to us talking. The customer service was excellent and they offer a beautiful breakfast.
Response from the reception on Nov 4, 2022
Dear, Thank you for taking the time to leave us your feedback , we really appreciate it, it helps us to improve and upgrade our service in the hotel . However, we are sorry that they are some details that you didn’t appreciate your last stay with us, we are working with our technical department to improve the soundproofing of the rooms, I would like to let you know that's the reception is open 24 hours for our clients to find an appropriate solution anytime . Hope to have the pleasure to welcome you again to our hotel. kind regards, Hotel Banville

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was outstanding! We could have not had a better experience. Will be staying always here when we visit Paris!
Stayed 4 nights in Oct 2022
Response from The reception on Oct 18, 2022
Dear Claudia!!!We really apreciated your time and your kinds words to our team, your comment is a great satisfaction for us, our priority is create a great and different experience with each clientsHoping to see you soon!!Best regards

10/10 Excellent

JASMINE

Stayed 2 nights in Sep 2022
Response from The reception on Oct 31, 2022
Dear Thank you for your excellent review!Hoping to see you soon Best regards

10/10 Excellent

Lena

Stayed 4 nights in Sep 2022
Response from The reception on Oct 31, 2022
Dear,We would like to thank you to share with us your last stay.We hoping to see you soon.Best regards Hotel de Banville

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is charming and the staff is wonderful. The experiences enhances your expectations of a Parisian vacation.
Stayed 2 nights in Sep 2022
Response from The reception on Oct 18, 2022
Thank you for taking the time to leave us a comment. We are delighted to read your comments reagarding our staff. Your replay is a rewards for us, we will share all your compliments with our team.Hope to have the pleasure of welcoming you back to our hotel. Yours sincerely

10/10 Excellent

Nicolae Valeriu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was at edge of Paris. Easy to go to Underground station 2 min, near to motor way also . 1.15 min away from Disney Land ( Underground service). Breakfast was original organic food. A pleasure!
Stayed 2 nights in Sep 2022
Response from The reception on Oct 18, 2022
Dear,Thank you for your wonderfull words, we are really happy that you enjoyed our new breakfast, we tried everyday to make our best service for all our clients.you are right we have the metro a few meters from the hotel .Hoping to see you soon again.Best regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from The reception on Oct 31, 2022
Thank you to share with us your stay .Hoping to see you soon.Best regards The hotel de Banville

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, great rooms. Will definitely stay here next time I'm in Paris.
Stayed 3 nights in Aug 2022
Response from Reception team on Aug 26, 2022
Dear Madam, We deeply thank you for taking the time to share your experience with us. We are very pleased to read that you enjoyed our team and our location. It is very important for us. We will be thrilled to welcome you again Best regards Banville TeamEdit Remove

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be coming back! The staff are friendly and like family. They’re so happy and helpful! The food is delicious. The neighborhood is quiet and lovely and a short 15-20 min walk to Les Champs Elysées! And you can get a room with a view to the Eiffel Tower! The rooms are so beautiful and their self care product are top notch. We loved every minute of our stay and we’re coming back!
Stayed 2 nights in Aug 2022
Response from Reception team on Aug 26, 2022
Dear Madam, We deeply thank you for taking the time to share your experience with us. We are very pleased to read that you enjoyed our team, all services we provide and our location. It is very important for us. We will be thrilled to welcome you again.Best regards Banville Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Reception team on Aug 16, 2022
Chère Madame, Cher Monsieur, Nous vous remercions infiniment pour ce joli retour de votre part. Nous espérons vous revoir prochainement à l'hôtel de Banville!

10/10 Excellent

Nuwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a view of the Eiffel tower! Very friendly and helpful staff. Absolutely loved our stay! Convenient location with metro and train stations just a 5-10 min walk away.
Stayed 3 nights in Jun 2022
Response from Banville Team on Jul 26, 2022
Dear Sir Guyes, Thank you for taking the time to share your feedback. It was a pleasure to have you as a guest. Your room is one of our beautiful room with the spectacular view on the Eiffel Tower. It is a unique moment in Paris. We hope to welcoming you again for your next stay in Paris. Best regards, Banville Team

10/10 Excellent

Lance

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Banville Team on Jul 26, 2022
Dear Sir COHEN, Thank you for your feedback. We hope to welcome you again very soon. Best regards, Banville Team

10/10 Excellent

Deirdre

Liked: Cleanliness, property conditions & facilities, room comfort
Fab hotel
Loved this hotel , can’t wait to go back
Stayed 2 nights in Jun 2022
Response from Kelly réceptionniste on Jul 6, 2022
Dear Sir, Thank you for sharing your opinion about your stay.Happy to know that you are satisfied with your stay at the Banville hotel, this shows that the hotel staff has been able to satisfy all your requests. We look forward to welcoming you back to our hotel. Kindest Regards

8/10 Good

Charmaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean, however tjr closest subway station is currently under construction and is very messy with himelese lying around the site. And there are some detour around the construction as well. We arrived at 10pm and it was dark and coming out from that sight wasnt impressve. But then as soin u we found the street of the hotle, we feel goid as it is a quiet residential area and the hotel s decor is very classy and modern. I would come back for stay but hoping by then they have completed the subway station 's construction
Stayed 5 nights in Jun 2022
Response from Kelly réceptionniste on Jul 6, 2022
Dear Madam, Thank you for sharing your opinion about your stay at our establishment. Happy to know that you and the members of the Banville hotel are satisfied with your stay. Your satisfaction during your stay is our priority this demonstrates the quality of our services and our professionalism. We look forward to welcoming you back to our hotel on your next trip to Paris. Kindest Regards

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the center of Paris. Lots of local restaurants and good Metro options to get into the center if you don't want to walk the 20-30 mins. Staff were really nice and always willing to help. Breakfast was good with lots of options and the rooms were well equiped, clean and comfortable. Would recommend.
Stayed 4 nights in Jun 2022
Response from Kelly réceptionniste on Jun 21, 2022
Dear Sir, Thank you for taking the time to share your thoughts with us. We are happy to know that the equipment and charm of the hotel is satisfied. Thank you for the recognition of the professionalism of the hotel members, this is our priority as our client does not lack anything during his stay. Kindest Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Kelly réceptionniste on May 25, 2022
Cher Monsieur, Chère Madame, Nous vous remercions d'avoir pris de votre temps afin de nous faire part de votre avis. Nous sommes heureux de savoir que le service vous est satisfait ainsi que tous nos services mis à disposition. Au grand plaisir de vous accueillir à nouveau au sein de notre hôtel Banville. Cordialement

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está ubicado en una área segura, es tranquilo y el servicio al huésped es de 5 estrellas. Un poco lejos del centro pero el Uber resultó nuestro mejor aliado.
Stayed 2 nights in Apr 2022
Response from Kelly réceptionniste on Apr 24, 2022
Estimado señor, Le damos las gracias por tomarse su tiempo para darnos su opinión. Me alegra saber que el hotel ha podido responder a todas sus peticiones y que está satisfecho. Esperamos darle la bienvenida de nuevo a nuestro hotel. Saludos cordiales,

8/10 Good

Sobia

Stayed 1 night in Sep 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris in 72 hours
Hotel is great. About a mile walk to Arc de Triuph and all site seeing connections. Said there was Robes and slippers but never saw them. Breakfast was good but for the extra $20+ per person you may want to check other options. Remember it is europe and rooms and bathrooms are not as spacious as US hotels.
Stayed 3 nights in Dec 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris 2019
Very friendly helpful staff!
Stayed 3 nights in Dec 2019
Response from Sophie on Jan 19, 2020
Dear James, Thank you for choosing the hotel de Banville. We are happy that you enjoyed your stay with us. Take care. Best regards,

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Hotel de Banville Team on Dec 2, 2019
Dear Madam, Thank you for rating you experience 10/10. Looking forward to seeing you back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking, catching the Metro and eating locally. Super friendly staff and on a relatively quiet street, so you can get a great sleep. I'd seen so many good reviews of this hotel and we weren't disappointed. Would definitely return.
Stayed 6 nights in Nov 2019
Response from Hotel de Banville Team on Dec 2, 2019
Dear Guest, Thank you for sharing your experience at Hotel de Banville ! We are happy to learn that you noted your stay 5/5 and will be happy to welcome you back soon.

6/10 Okay

Johanne, Haiti

Traveled with group
Very disappointed . Our room was left undone everyday , one day we came back and found one pillow on the floor . It used to be a lovely hotel . The staff is not as nice , not very helpful .. I dont think i will be going back there . For you to lnow its my third time at this hotel and this time was very different .
Stayed 3 nights in Oct 2019
Response from The Front desk on Nov 15, 2019
Dear Johanne, Thank you for taking the time to let a review about your stay in our hotel. We are deeply sorry to hear that our hotel didn't meet your expectations. Please accept our apologies concerning the cleaning service. Do not hesitate to ask at the front desk for the cleaning of your room. We take note of all your comment regarding the service to improve on. We hope to have the chance to welcome you back in better conditions. Best regards

6/10 Okay

Kristina

Traveled with group, Business traveler
Disliked: Staff & service
Small boutique hotel .. very private . I Have to say that this is my fourth time coming to this hotel and i can say im dissapointed . There is always a smell in the elevator and loby , thank God not in the rooms but it still bothers me . Alot of noises in the hotel ( the staff cleaning other rooms etccc ) . Dont tbink i will be coming back .
Stayed 2 nights in Oct 2019
Response from The Front Desk on Nov 13, 2019
Dear Kristina, Thank you for sharing your experience in Hotel de Banville. We are truly sorry to hear that our hotel didn't meet your expectations. We take note of all your precious comment regarding the cleaning service and the smell at the loby to improve on. We wish you a good day. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff, good breakfast set and excellent bed.
Stayed 5 nights in Oct 2019
Response from Sophie on Nov 4, 2019
Dear Sir or Madam, Thank you for choosing the hotel de Banville and your comments. We will happy to welcome you again at the hotel de Banville. Best regards,

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing really adore the views an the style of the rooms
Stayed 1 night in Oct 2019
Response from Sophie on Nov 4, 2019
Dear Derick, Thank your for your kind message. We will be very happy to welcome you once again at the hotel de Banville. Best regards,

8/10 Good

Kenneth

Stayed 6 nights in Oct 2019

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from The Front desk on Oct 24, 2019
Dear Darren, Thank you for leaving us this feedback about your recent stay with us. All the team is happy to see your nice review. We hope to have the pleasure to welcome you for your future trip in Paris. Warm Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from The Front desk on Oct 24, 2019
Dear Guest, Thank you for taking the time to let a review about your stay in our hotel. We are glad to see your nice feedback. We hope to welcome you back for your nice Parisian trip. Best regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint room, extremely comfortable bed and lovely view. Fantastic location. Kept receiving one towel instead of two and the low hanging light fixtures were constantly an obstruction. However, if you can get past that (and you should), you will enjoy your stay.
Stayed 4 nights in Sep 2019
Response from The Front desk on Oct 24, 2019
Dear Guest, Thank you for sharing your experience in Hotel de Banville. We are delighted to see that you enjoyed our room especially for its confort and view. However, we are sorry to read that you didn't have enough towel during your stay. Do not hesitate during your next stay to ask for more towels at the front desk. Our team will be pleased to help you and to make you had a pleasant stay. We hope to welcome you back. Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from The Front desk on Oct 24, 2019
Dear Guest, Thank you for taking the time to let a feedback of your stay in Hotel de Banville. We are happy to see your good note. We hope to welcome you for your next parisian trip. Best regards,

4/10 Poor

Dale

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
SUPER clean, but super small room and quite pricey
Room was spotlessly clean which was great, however it was sized for children, not 2 adults ! ie TINY. for over €120 a night (and NO breakfast) it was overpriced. 1st hotel i have visited that offers NO soap ! When i asked for it at night, i was told by reception , that he was alone and couldn't bring any up. 1 x free 50cl bottle of water for 2 adults over 3 nights seems super stingy. Considering we were put on 8th floor and lift only goes to 7th floor, we SHOULD have been told of this, especially as i have a bad ankle. Naturally there was no one to help carry case up or down the stairs. It was quite a walk from local metro, with cases and so not only very expensive, but not well located for most attractions. Redeeming feature as SUPER clean, but i wouldn't want to go back to mini dolls-house size bedroom for 2 persons. Apparently just been acquired by a group, so maybe in future new standards may be applied ?
Stayed 3 nights in Sep 2019
Response from The Front Desk on Oct 29, 2019
Dear Dale, Thank you for taking the time to let a review about your stay in our hotel. First of all, accept our kindest apologize to not being able to reach your expectations during your stay in our hotel. Regarding the room, we are sorry that you find our room tiny. Our hotel have other type of rooms more bigger which can give you more confort. Our staff members, are more than happy to help you with all suitcases if needed. Don't hesitate for your future stay to ask them to help you with your suitcases or to change your room. We have well noted all your remarks in order to improve our services. We do hope to have the opportunity to welcoming you back to enjoy, this time,your stay in our hotel. Kind regards

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old world French hotel
Very comfortable room, great facilites
Stayed 4 nights in Aug 2019
Response from The Front desk on Oct 24, 2019
Dear Arthur, Thank you for taking the time to let us a review of your stay in our hotel. We are delighted to read that you enjoyed the confort of our room and your nice words about our hotel. We hope to welcome you for your next trip in Paris. Best regards,