AWFUL! Upon arriving we thought, nice hotel. At the front desk we were Immediately told we would be charged $200 extra dollars per day for our adult daughters who came as a last minute decision. This brought our total per night to $530. For that we were told we would be given exactly 4 towels & charged $10 p/towel if any went missing. Have never been told how many towels I would be allotted at a hotel or that I would be charged for missing towels. This is supposed to be an upscale hotel. We had to wear plastic bracelets so the staff would know we were patrons. Later found out that was bc they sell day passes to people not staying at Baldi. This made the hotel feel more like a water park then a hotel. Then the most disappointing, our room was literally at the edge of a construction site, 15 ft from our balcony. We had a green tarp as a view and listened to drills, hammering and sawing all day. We kept calling for things the room lacked; soap, take out menu and 2 of the allotted 4 towels. Umbrellas which were provided to all patrons were missing. Front desk refused to give us umbrellas insisting they were in our closet, they were not. Front desk man actually said he had been getting complaints about the construction & felt bad but his hands were tied. Manager never available to speak with. Forgoing $30 mini bar chg for having to deal with the construction would have made us feel better. Instead they nickel and dimed us to the end. This, my first ever negative review of a hotel!