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Reviews of The Springs Resort and Spa at Arenal

5 out of 5
The Springs Resort and Spa at Arenal
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela

Reviews

9.8

Exceptional

Rating 10 - Excellent. 927 out of 1007 reviews" "
Rating 8 - Good. 58 out of 1007 reviews" "
Rating 6 - Okay. 17 out of 1007 reviews" "
Rating 4 - Poor. 1 out of 1007 reviews" "
Rating 2 - Terrible. 4 out of 1007 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars all around. Great hot springs and the staff is a 10 out of 10

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. All of the staff were very helpful and welcoming. Would recommend anyone to stay there when visiting Arenal
Stayed 1 night in Mar 2024

10/10 Excellent

Michael L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking views and premier facilities. Staff is attentive and knowledgeable. Wonderful food. Reasonable prices for quality.
Stayed 7 nights in Mar 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort , amenities, and staff. Very clean. Unforgettable experience. The only way to visit LA Fortuna!! Oscar and horseback experience was priceless … The entire team took great care of us . Thank you 🙏
Stayed 3 nights in Feb 2024

8/10 Good

Jiong

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay and relax or have a day full of activities. There's something for everyone. The staff, rooms, property, restaurants, activities, concierge, etc. were all excellent!
Stayed 4 nights in Feb 2024

10/10 Excellent

Dan

Stayed 1 night in Feb 2024

10/10 Excellent

MIYOUNG, LA MIRADA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hot springs throughout the property, also Club Rio offers fun activities option for families. Great view of rainforest and Arenal volcano.
Stayed 2 nights in Feb 2024

10/10 Excellent

Akiva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star resort with so much to do on grounds! Gorgeous views of volcano and something for everyone! I’d def come back.
Stayed 1 night in Feb 2024

10/10 Excellent

Danelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs was beautiful. Beautiful pools. Beautiful location. High end service and extreme attention to details. Highly recommend.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! My husband and I spent 3 nights here for our honeymoon as part of a bigger trip around Costa Rica. 2-3 nights is a perfect stay here. Food and drinks were great, excellent service and staff, beautiful grounds.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael, Midhurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay property with outstanding amenities and service. The views from the rooms ….amazing!
Stayed 6 nights in Feb 2024

8/10 Good

Rinzel

Stayed 3 nights in Feb 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best we have stayed at with amenities and view of Arenal unmatched.
Stayed 2 nights in Feb 2024

10/10 Excellent

erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

8/10 Good

Alexander Le

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great but when we’re packing to go home, I realized that I was missing my black sweat suit. Also, there were times where we put do not disturb on our door yet when we would come back to our hotel, I could tell that my room was partially cleaned. Beware of the cleaning crew! Everyone else was nice and friendly. The concierge were very helpful and told us that it’s cheaper to pay cash for transportation instead of charging it to the room. Unless when we asked the front desk they said it would be $30 one way to Tabacon whereas the concierge told of $15 in cash.
Stayed 4 nights in Jan 2024

10/10 Excellent

Deacon

Stayed 1 night in Sep 2023

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. But expensive..

10/10 Excellent

royah

Stayed 7 nights in Jan 2024

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

marko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel with the most beautiful views !
Stayed 4 nights in Jan 2024

10/10 Excellent

DIRK

Liked: Cleanliness, amenities

10/10 Excellent

Kathy

Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Stayed 3 nights in Jan 2024

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great amenities. Wonderful and friendly staff. So clean. The natural surroundings are well taken care of. If you are looking for a vacation away from the beach, I would recommend staying here to enjoy the hot springs. The rainforest is amazing.
Stayed 4 nights in Jan 2024

10/10 Excellent

BETHANY

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sandra

Stayed 2 nights in Jan 2024

10/10 Excellent

Kamen J

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful resort, words cannot explain, simply beautiful!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mikesh R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! We loved everything, the resort, the staff, the rain forest. The fact that there were resort run activities, so that we didn’t have to book it with other outfits. We are already planning to come back soon.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vittal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property is awesome and is value for the price
Stayed 3 nights in Dec 2023

10/10 Excellent

Nathaniela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, it has everything for a perfect vacation. Great service, we received a tour of the entire property. The staff is top notch! Enough activities for the kids. Various dining options. Would definitely stay again.

6/10 Okay

Carolyn

8/10 Good

Carolyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuying

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beyond expectation! I love this resort, and will come back if second visit Costa Rica.
Stayed 1 night in Dec 2023

10/10 Excellent

LINA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Mitchell

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic resort and we plan to return. The scenery is unbelievably beautiful and we really enjoyed the springs. My only quibble is that the food in the restaurants is somewhat below par for this type of resort.
Stayed 3 nights in Dec 2023

10/10 Excellent

patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful rooms are lovely. Excellent service from all staff members. Husband is a celiac and no issues with food handled so well and accommodating. We will return!
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay and service
Such a stunning property and resort. It’s unmatched - the service, the food, the location, the views, the rooms - all amongst the best I’ve ever had. We will be back.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lenka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment and beautiful people
Stayed 7 nights in Nov 2023

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. But the breakfast is disappointing, especially if you are vegan or gluten free. Prepare for just same eggs, bacon, basic fruit selection, etc..... no interesting healthy dishes. And they charge for breakfast, even coffee in the morning, when every other CR hotel we stayed at included breakfast.
Stayed 3 nights in Nov 2023

10/10 Excellent

John, Lutz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most wonderful hotel we have ever stayed at. The rooms are huge. The beds are comfortable. The amenities are plentiful. The staff is there to meet your every need. This place is a little slice of heaven on earth.
Stayed 2 nights in Nov 2023

10/10 Excellent

judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was wonderful. The view from our room was amazing. We stayed 2 nights at Tabacon and 2 nights here and really enjoyed our stay here more.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this resort the very most. The staff was incredibly kind and very attentive. The resort was the most beautiful I've ever stayed in. Our room was incredible. The view was insane everywhere on the resort property. So much to do and see!! We will definitely be back!!
Stayed 1 night in Nov 2023

10/10 Excellent

Linh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hardly any bugs on premise. Very clean. Kid friendly. Love their free laundry services
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pura Vida
Absolutely amazing place to stay. Every staff member was incredibly helpful and great service. Countless hotsprings and pools. Club Rio and its activities were great. Highly recommend this place as it was the highlight of our trip to Costa Rica.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2023