Ratings based on 359 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from devon

Beautiful location and amazing food

Posted Mar 20, 2018
Pros: Location, food, room and staff
Cons: Nothing
Location: Hot spring tour, zip wire, kayaking, rafting
This hotel has amazing views of the Arenal volcano from every room. The rooms are tastefully furnished and the tap water comes from the hotel’s own spring and is perfectly good to drink. The hotel can organise many local tours and adventures. We had a quided natural history tour of the volcano which was very interesting and also a trip up the cable cars to then zip wire 7 stages down the mountain. you have to do this! The hotel breakfast is great with a range of local fresh fruit, hot buffet and eggs to order. The evening meals were really good quality too. Nothing bad to say at all about this resort.
Comment from Hotel Management
Mar 21, 2018 by Lost Iguana Resort and Spa , Hotel Management
We are so glad about this comment, thank very much, for the hotel Lost Iguana staff is very happy to hear such a comment. We highly recommend our spa massages and Restaurant, considered one of the best of the area
5 out of 5
Recommended
for Everyone
by A verified traveler from Grapevine, TX

Great hotel-amazing views

Posted Mar 18, 2018
Nice hotel with amazing views. Rooms are nice & roomy. The outdoor shower & bath are awesome! Dinner at the restaurant was delicious. Friendly staff. Close to all the fun stuff to do in the area. Highly recommend the guided tour at Mistico Hanging Bridges & a day pass to Tabacon hot springs resort.
Comment from Hotel Management
Mar 21, 2018 by Lost Iguana Resort and Spa , Hotel Management
Thank you for such a great comment, our spa, restaurant and reception area appreciate it... we highly recommend our massages as one of the most memorable experience around Costa Rica
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great view of Arenal

Posted Mar 16, 2018
Pros: Just about everything; views, food, pools, actvities
Location: Lots of things to do in the Arenal area. We did a Twilight River Safari which was amazing.
Wonderful to sit out on the patio and take in the view of Arenal. Room was spacious and loved the shower with exposure to the outside. One of the reasons for choosing this hotel was that the property had a lot to offer in terms of trails, birds and wildlife. It was also close to the Hanging Bridges. There was enough to do without having to jump into the car to go somewhere. Staff was very friendly and available to take you around by cart. We chose to get our exercise on the hills. Pools were great for relaxing at the end of the day.
Comment from Hotel Management
Mar 16, 2018 by Lost Iguana , Hotel Management
Hello, Thank you for your comment, Try our Spa massages and our great restaurant next time... it was a pleasure became part of your trip around Costa Rica
5 out of 5
Recommended
for Couples
by A verified traveler from Colorado

Great hotel with wonderful views

Posted Mar 6, 2018
Pros: The views are incredible. We were in room 20 and couldn't ask for a better view. Full moon next to a huge volcano surrounded by rain forest!
Cons: The bed?? Mattress was a bit firm but honestly we forgot about that considering the room and views. Everything else is WAY above expectations!
Location: Close to all things La Fortuna. Even the simple hike on the trail of the property was great. That was free and was as good as the $100+ hikes
The property here is great. There are paths all around the property that connect the bar, pool, restaurant, reception, rooms and hiking trails. This place has a jungle feel, with the security of cobbled paths. That was great because we, like others, dressed up (button-up, pants and sandals/ dress and sandals) for the evening at the bar and dinner. Staff gives you a flashlight in your room and you will need it! We walked the cobbled paths with the wild surrounding us. Wildlife is everywhere! Mapaches come right up to you if you don't clap them away. The Pezotes are all around but they stay away from people. The staff found Jaguar prints and had a photo of them asking guests to use caution when walking alone. The property is so well done we did not feel scared walking to and from places at night (after drinks). The smiles we had when walking with a flashlight back to our room under the moon in a jungle with koi ponds.. perfect! We stayed at (4) other hotels on our trip and this is the one worth writing about. For the price we felt it was the best experience. Falling asleep with those views and the sounds of the jungle is something we will never forget. The staff is excellent and remembered our names. Very clean hotel with great upgrades. Even the door to our room was worth taking photos of. All the doors were solid heavy wood with unique carved designs. Seriously I could go on and on about this place. If we go back to La Fortuna, we will stay here again.
Comment from Hotel Management
Mar 8, 2018 by Lost Iguana , Hotel Management
thank you so much for such a great comment, our Spa, reception and Restaurant staff feel proud of became part of your trip around Costa Rica. Hope to see you back in our Resort Best Regards Lost Iguana Resort and Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Lush rainforest with amazing volcano views

Posted Mar 4, 2018
The view from our patio was spectacular. Surreal. At first I was a little disappointed we didn’t have an unobscured view of the volcano, but then I would not have captured these beautiful pictures. I loved it there and wish we had spent more time there! I’ll go back again someday!
Comment from Hotel Management
Mar 6, 2018 by Lost Iguana Resort and Spa , Hotel Management
The Hotel Lost Iguana Resort and its staff appreciate such great comment, your pictures are excellent, is shows the reality of our place, the Spa and the restaurant are part of our best surroundings.
4 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Off the beaten path.

Posted Feb 17, 2018
Pros: The grounds are wonderful. THe rooms are very spread out over a steep hillside covered in jungle.
Cons: Food is definitely the weakness
Location: Lots of hikes and activities are within the vicinity.
This is a nice hotel in a jungle stting with pleasant and helpful staff but in need of a facelift. It is beginning to look a little tired. The rooms all seem to have beautiful views of the volcano but with all the cloud and rain at the time we were there we saw almost nothing of the vocano.It has all of the facilities one needs but the restaurant serves relatively uninteresting food. Although it is about 20 minutes from La Fortuna it was more rewarding to drive to eat in La Fortuna than to stay at the resort for meals.
Comment from Hotel Management
Feb 17, 2018 by Lost Iguana Resort and Spa , Hotel Management
Thank you for your comment, we are working on our weakness in order to improve... this comment helps us a lot
5 out of 5
Recommended
for Everyone
by A verified traveler from madison, wisconsin

Great Hotel

Posted Feb 15, 2018
We stayed here for 8 nights and it was amazing! We loved that it was tucked away in the rainforest and had incredible views of the volcano. The staff was wonderful! They knew us by name and we always felt welcomed. They were also very helpful with recommendations and answering any questions we had. Ronny was our bartender every night and he was awesome! They even sent us a surprise after they found out we got engaged which was very thoughtful. The spa was also great and so relaxing! Would definitely stay here again
Comment from Hotel Management
Feb 17, 2018 by Lost Iguana , Hotel Management
thank you for an excellent comment... we will see you back...
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Feb 13, 2018
Amazing hotel with friendly staff. Our room looked right out over the Volcano. It was a great way to end our trip to Costa Rica!
Comment from Hotel Management
Feb 15, 2018 by Lost Iguana Resort and Spa , Hotel Management
Thank you so much for such great comment.. we will keep working hard in order to major our service... see you next time
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2018
Can’t wait to come back, an overall fabulous experience.
Comment from Hotel Management
Feb 13, 2018 by Lost Iguana Resort , Hotel Management
thank you very much, we will be wearing for you...
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Magical Experience!

Posted Feb 10, 2018
Cons: nothing!
Location: Loads to do-the front desk staff was very helpful to us as we made our choices. Videos of the different excursions were available at the front desk.
Our first trip to Costa Rica was a magical experience, largely because of our stay at Lost Iguana. The setting within the rainforest jungle is beyond beautiful. The accommodations are very private and set within the jungle to provide total peace and tranquility. Our second floor balcony room overlooked the volcano which was an amazing sight. We took excursions to the hanging bridges, the waterfall, and to the lava fields of the volcano, all of which were very informative and highly enjoyable. All of the staff at Lost Iguana from the men who drove the golf carts throughout the resort, the bartender, the front desk staff, and the wait staff at the excellent restaurant were very helpful and friendly. We will definitely return to Lost Iguana in the future!
Comment from Hotel Management
Feb 13, 2018 by Lost Iguana , Hotel Management
we appreciate such a comment, we will keep working hard in order to major all areas of service