Ratings based on 320 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Lots of character

Posted Dec 31, 2017
Pros: Outdoor shower in some rooms is way cool.
Cons: Breakfast buffet needs improvement.
Location: Hiking to the Arenal National Park trails, Hanging Bridges Park, Cataract Waterfall and eventually evening at the Springs Resort hot springs.
Hard to get to, this hotel offers a comfortable stay while in the Arenal area. We didn't spend much time at the hotel, but our young adult kids seemed to like the rooms and the setting a lot. Breakfast was included, offering limited choices and not particularly tasty, just ok.
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana , Hotel Management
Thank you for staying at Lost Iguana Resort and Spa, we appreciate your comment hope to see once again in our resort. The massages in our Spa and the food in our Restaurant are considered one of the best from the area, we would love that you try it and get to love it for next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Beautiful hotel, honeymoon, romance

Posted Dec 26, 2017
Stayed 1 week , loved every minute. Staff so nice, room gorgeous,everything we wanted. Best time ever!! Would come back and stay there again in a heartbeat! ! The pictures are not as nice as when you are there in person!!
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana , Hotel Management
Thank you very much for such a comment, we appreciate it, hope to see once again in our Hotel. For next time try our Golden Gecko Spa considered one of the best from the area
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Hotel is amazing with a very good view

Posted Dec 24, 2017
I would rent a car if I went back to lost Iguana Resort. La Fortuna a small city is very close and the food there is very cheap. The hotel food can add up quick. Lastly bring bug spray I got bit up by mosquitoes and be ready to walk up and down hill a lot since the hotel is built pretty much on a mountainside
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana Resort and Spa , Hotel Management
The Lost Iguana Staff appreciate your comment, thank you for giving us the opportunity of becoming part of your trip around Costa Rica. if you have the chance to come back do not forget to try our Hot Stone massage at our Golden Gecko Spa
1 out of 5
by A verified traveler from missouri

Nice resort, but

Posted Dec 22, 2017
The resort it self is a little older. It does seemed maintained well especially sime in the rain forest We only had two issues one small and one major. The small one was the free breakfast. It was the same thing every morning with even hot dog links being served for the meat serving It got really old after a couple days. The major problem we had was at the bar with the bar tender. On our last night my wife appeared to have been drugged or extremely over served I would be very careful with this if you go
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana , Hotel Management
Thank you for your comment, we are working hard in order to impruve
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful room, stunning furniture

Posted Dec 4, 2017
We loved our room and our view. Unfortunately the room needed to be aired out baldly. Mildew smell. We thought it would get better during out 3 day stay but it did not. We were also awakened at 3am by the AC dripping on our heads. We should have alerted the staff because I'm sure they would have done something, but we were busy with excursions and didn't want to move. My daughter stayed in a different room and didn't have any problems. We actually loved our stay, just don't get room 16.
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana , Hotel Management
Hello From Lost Iguana, we are so happy to became part of your trip around Costa Rica, it was a pleasure to help you with all your request.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

The Best Hotel In Fortuna.

Posted Nov 23, 2017
Pros: Everything.
Cons: A little more selection in breakfast.
Location: Arenal and all the fun activities.
I cannot say enough about Lost Iguanna. We were there for 4 days in a king suite and it is one of the best hotels I have ever stayed in in my life! The staff was absolutely incredible. The rooms were stunning with non stop views or arenal. The grounds are gorgeous including hiking trails and a river. The food was great, although the breakfast buffet was a bit bland, it was still good. I was concerned that we were a little far from Fortuna, but we loved being out of the city and completely surround3d by nature and the jungle and so close to arenal lake. I can not recommend this place enough. They even upgraded us to another night for the same price bec ause we loved it so much but our room had been sold. So we got to stay in a suite for no additional charge. Fantastic experience! Stay here!
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana Resort , Hotel Management
We are so glad about this comment, it means that all our effort has given results. We hoppe to see you back in our Resort and have another opportunity to offer you a great vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

better than we ever expected!

Posted Nov 21, 2017
Pros: the rooms and view = fabulous!
Cons: the only suggestion i would make is that staff let people know how tough the grounds hike is, especially on a muggy day. older people should be warne
Location: la fortuna is a great town for food and market. we enjoyed our forays there. mistico hanging bridges are wonderful. so glad we stayed!
the room and view was superb, the grounds were lovely, the staff was friendly and helpful. the only suggestion i would make is that staff let people know how tough the grounds hike is, especially on a muggy day. older people should be warned!
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana Resort and Spa , Hotel Management
Hello, it is a pleasure to became part of your trip around Costa Rica, we hope to see back in our Resort. Do not forget for next time to try Our Hot Stone massage in our Spa or Ask for the special in our Restaurant..
5 out of 5
Recommended
for Everyone
by A verified traveler from Marietta

Great place for vacation

Posted Nov 21, 2017
Clean and nicely decorated rooms. The only thing objective is an additional lamp is needed in the room so that the overhead fan and light is not need to be turned on...
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana , Hotel Management
Thank you for such a great comment, it tell us that we are working very well in order to accomplish our guess goals...
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Great

Posted Nov 18, 2017
Great customer service. The staff was absolutely great
Comment from Hotel Management
Jan 5, 2018 by Lost Iguana , Hotel Management
Thank you for staying at Lost Iguana Resort and Spa, we appreciate your comment hope to see once again in our resort. The massages in our Spa and the food in our Restaurant are considered one of the best from the area, we would love that you try it and get to love it for next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful hotel, excellent location

Posted Nov 2, 2017
We spent 3 nights in a spacious room with outdoor spa bath, shower and uninterrupted views of the volcano. A lovely property which was sadly very quiet (rainy season) when we were there. This made the restaurant lacking in atmosphere. The restaurant food, whilst good was overpriced. We chose to eat in the bar area which was more intimate although mostly we were the only ones there! Bar and restaurant staff as well as reception were all charming. In fact we only came across one member of staff who did not fit the description of ‘charming’. One of the drivers of the vans to take to hanging bridges and around property in golf carts really made us feel like we were putting him out.....I am really not sure why as we go out of our way to always be friendly to everyone. Aside from him.....and he will know who he is as he was so very very different in attitude to everyone else we came across....was lovely. Thank you.