Ratings based on 44 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from DENVER

NICE HOTEL CLOSE TO TOWN

Posted May 2, 2017
Pros: CLOSE TO TOWN , VERY QUIET , GOOD VEIWS WITH LOTS OF WILDLIFE , STAFF WAS FRIENDLY AND HELPFUL , NICE GROUNDS WITH A POOL .
Cons: THE HOT WATER WAS A LITTLE ISSUE , FROM COLD TO REALLY HOT TO COLD AGAIN NOT THAT BIG OF A DEAL FOR ME BUT THE KIDS HAD A LITTLE PROBLEM WITH IT .
Location: THERE IS A SMALL BAR /RESTAURANT CLOSE , ALSO A VERY GOOD ITALIAN RESTAURANT CLOSE BY . THERE ARE MANY ACTIVITIES NEARBY / ZIPLINE , HORSEBACK RIDING
NICE HOTEL CLOSE ENOUGH TO TOWN TO WALK AND A CAB IS 2 OR 3 DOLLARS . MID RANGE HOTEL WITH A GOOD POOL . NICE GROUNDS WITH LOTS OF BIRDS , GOOD VEIW OF THE VOLCANO WHEN IT IS CLEAR . WE SAW A SLOTH AND A GROUP OF HOWLER MONKEYS ALONG THE RIVER .
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice cosy place to relax and enjoy your vacation

Posted Apr 4, 2017
Was looking for a last minute place to stay than was clean and not cost me an arm and leg. Great that we stumbled up on this nice, clean, conformable and not too costly hotel. Definitely will be staying there next time I'm in that area again.
Comment from Hotel Management
Apr 19, 2017 by Vanessa Q, Hotel Management
Thank you for your lovely comments. It was our pleasure to serve you and we hope you come back to stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Good location, nice hotel some minor limitations

Posted Mar 20, 2017
Hotel is nice and quite; lady (I believe Reina) was extremely helpful and polite; pool was refreshing; breakfast was okay (nothing special); location is conveniently located to major attractions; safe area; fridge in room for cold beer Downsides were the fan which was not working (AC worked nicely tho); beds were a bit uncomfortable; bath is small
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Ontario

Comfortable

Posted Mar 1, 2017
Stayed only 2 nights and enjoyed our time here. Pool was clean and great for swimming lengths. Breakfast was fresh with good choices. Easy walk into main part of town.
Comment from Hotel Management
Mar 3, 2017 by Vanessa Q, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by connie

Clean hotel and beautiful pool.

Posted Feb 15, 2017 on Hotels
I would go bad in a minute. Friendly staff. Nice continental breakfast. Beautiful yard.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.
4 out of 5
by Michaela

Small convenient bungalows amid beautiful garden

Posted Feb 13, 2017 on Hotels
Quiet resort with simple bungalows among beautiful garden. Small, but adequate room, only problem was with the shower water becoming very quickly cold . Conveniently located close to central La Fortuna, with a beautiful view on Arenal volcano on clear days.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2017
The room itself was comfortable, except the bathroom wasn't exactly what we thought it would be. We thought there would be a separation from the toilet and the showe, but there isn't. Other than that, the staff was very helpful with our needs and sincere.
Comment from Hotel Management
Feb 5, 2017 by Vanessa Q, Hotel Management
Thanks for staying with us! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments.
3 out of 5
by A verified traveler

You could probably do better

Posted Jan 29, 2017 on Hotels
This hotel is in need of an update. The bedding was old and stained. I didn't use the blanket. The mattresses were very hard. Positives- The location is close to town but far enough so you do not get traffic noise, the A/C works great and the landscaping is beautiful. The breakfast provide was just ok- by the 3rd morning we skipped it. We swam in the pool at night but it was too cold to stay for long (end of January).
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thanks for staying with us! We are very concerned about making our guests' stay as pleasant as possible, so we appreciate your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel just outside town

Posted Jan 28, 2017
Beautiful grounds with lovely clean pool. Huge spotless room with large bathroom and quiet A/C. Staff extremely friendly and helpful in recommending best spa's and zip line companies. They even gave us their card in case of any problems during the rest of the holiday in Costa Rica. Fantastic!
Comment from Hotel Management
Jan 28, 2017 by Vanessa Q, Hotel Management
Dear Helene: Thank you for choosing to stay at our family owned and operated Arenal Country Inn. We are glad you had a great time at our inn and on the beautiful grounds and tropical gardens. We look forward to having you stay with us again in the future
3 out of 5
by Danika

Overpriced, under delivered.

Posted Jan 15, 2017 on Hotels
The rooms at the Arenal Country Inn are musky, cramped and very dated. For the price we paid, this place under delivered. The staff never smiled, and were unhelpful in making sure we enjoyed our time in Arenal. Other hotels offered help planning adventures, or advice on food. They would just usher us away whenever we had a question. It is walkable to downtown, has parking and breakfast was consistently good.
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
Dear Guest: Thank you very much for your comment. I commented that we do not used to make up our photos. What you see in them is what you will find on our property. Before you buy you have the freedom to choose the best option that fits your possibilities. Our prices always go according to supply and demand. To all our guests we offer a hotel of passage, 800 meters of La Fortuna that includes a complete breakfast courtesy of the house. Our property consists of 4 hectares of beautiful gardens, two swimming pools, large parking, 24 hrs security, clean and well maintained rooms; And the best of the desire to help them in their stay in the area. Logically if the client allows us and requests it. We're at your service,