Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from g

In the rain forest

Posted Jun 2, 2016
This was a 4 star hotel with good facilities and our room had a direct view of the volcano.
Comment from Hotel Management
Jun 2, 2016 by Customer Service, Hotel Management
Dear Customer, We highly appreciate your comments about your stay at our hotel. Thanks for xhoosing us as you choice for enjoyment and leisure.
5 out of 5
by A verified traveler

Best hotel ever!

Posted May 14, 2016 on Orbitz
Pros: Pool, private natural hot spring on site, amazing view of Arenal Volcano, amazing staff, good food
Location: Location is prime. Very close to Arenal Volcano. We did ATVing and Waterfalling Canyoneering (each was about 15-30 mins away).
We stayed at Kioro hotel and had the best time! The hotel property itself is gorgeous. It is secluded unlike other hotels in that area that are directly on the main road. Kioro is really close to Arenal Volcano so expect an amazing view no matter where you look from. Our room was a lot bigger than expected. It included a hot tub, mini bar (reasonable prices), GREAT wifi, and an amazing picturesque view from the window. The staff was beyond accommodating which made the stay feel luxurious. One of the staff members, Victor, made sure we had a great time - he helped us plan and book all of our activities while we were there. We took a taxi into town one of the nights (15 minutes away).
Comment from Hotel Management
May 17, 2016 by Guest Service, Hotel Management
Dear Customer, Thanks for your comments regarding you recent stay at our hotel. It is always nice to know that our guets had a great experience with us, that they enjoyed the room and the views from the property. Our staff works hard everyday to make sure our guests feel well at all times. Having our guests just staying in our hotel is not our main goal, we want them to enjoy all the attractions that this small country has to offer. Best regards,
5 out of 5
by Kathleen from Sacramento,California

Family trip

Posted May 7, 2016 on Hotels
It is s great place to unwind and relax after spending a week by the ocean . The spa was the best massage we have ever had. Breakfast excellent. View of volcano breath taking. Hot springs is a combination of 9 cement hot tubs with water flowing into each on. Not sure where the water is coming from.
Comment from Hotel Management
Jul 16, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thanks for your comments about your stay at our property! Answering your doubt about our hot springs pools; the water is natural, and it comes from a natural spring which is located just a couple of kilomenters away from our property, we pump it through a pipe system so we can bring it to our pools and offer this service to our guests. Regards,
4 out of 5
by A verified traveler from San Jose, CR

best view on arenal area

Posted Apr 14, 2016
The hotel rooms are very comfy , very nice space , nice views , overall nice. The hot water springs @ the hotel are basic if compared with other locations on the area but still enjoyable. The staff is very friendly, nice people overall. I would say Kioro is an arenal classic at a decent price if compared with other premium locations. They have free wifi which is a plus.
Comment from Hotel Management
Apr 14, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thaks for your comments about your recent stay with us! It is always nice to see our guests had a noce stay and that they enjoyed all aspects of our property and service. Regards,
5 out of 5
by A verified traveler from new jersey

Best view of the volcano!

Posted Apr 14, 2016
Loved our stay here. You couldn't get a better view of the volcano! Grounds were beautiful too Food at the restaurant was also delicious Rooms are very spacious w a day bed on another side of the wall in the room so have my teenage son some privacy. Loved the high ceilings space and the best part the view even from the jacuzzi that is also in another part of the room
Comment from Hotel Management
Apr 22, 2016 by Guest Service, Hotel Management
Dear Guest, It is our pleasure to read your positive comments regarding your stay at our hotel. We feel very proud and glad to know that you enjoyed your room, the grounds and views while staying with us.
5 out of 5
by R.L. from Atlanta

Perfect location for Arenal/La Fortuna vacation

Posted Apr 13, 2016 on Hotels
You are situated facing the volcano and have a wall-sized window through which to see it. Spacious room. Hot tub in the room, which could have been a little hotter. Beautiful grounds. Location was outstanding for us as it sat near the things we wanted to do: zipline, hanging bridges, La Fortuna waterfall. Staff are super friendly and very helpful.
Comment from Hotel Management
Jun 25, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thanks for your comments about your recent stay with us. It is very nice to know you enjoyed your stay at Arenal Kioro, and to know that the rooms and ground very points that helped you have a good time at our property. Best regards,
5 out of 5
by A verified traveler from Magnolia Springs, AL

Volcano view

Posted Mar 18, 2016
Pros: Staff, rooms, grounds, view were all fabulous.
Cons: Breakfast buffet could have been better, but was quite acceptable nonetheless.
Location: Lots of hikes, zip lines, whitewater rafting and more.
Any place within 50 miles can claim a volcano view, but it's hard to see how any could beat the views from Arenal Kioro. I don't know how a resort could be much better.
Comment from Hotel Management
Jun 24, 2016 by Guest Service, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Martin from Chicago

Nice place but.....

Posted Mar 11, 2016 on Hotels
The grounds are amazing! The view of Arenal Vollcano incredible. Breakfast buffet was good , but crazy that they charged for decaf . Can't walk out side of hotel grounds at night. You can go to La Fortuna for $15 cab ride, each way. There are restaurants 3 minute car trip away but no shuttle and you can't walk it. $15 cab fare for short trip. Bell man offered to take us, but when he checked with the manager , the manager said $10 each way. Haha. They want you to eat there.which is ok for one or two night
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 6, 2016 on Hotels
5 out of 5
by James from Jim

Arenal Kioro was Amazing

Posted Feb 24, 2016 on Hotels
Beautiful grounds
Comment from Hotel Management
May 7, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thanks for your comments regarding your stay with us. For us, it is nice to know that our gardens and property help to make you give us a good evaluation. Kind regards,