Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Amazing!

Posted Aug 14, 2016
Wonderful stay! I couldn't ask for more. I will definitely stay again.
Comment from Hotel Management
Aug 15, 2016 by Guest Service, Hotel Management
Dear Guest, At Arenal Kioro we feel very glad to read your positive comments regarding your recent stay with us. Be welcome to come back!
5 out of 5
by A verified traveler from Santa Cruz, CA

Great Hotel with amazing view of Arenal Volcano

Posted Jul 22, 2016
Cons: I would remove the hot tubs in the rooms and put a desk there. They do not get very hot and they take up space, plus they are noisy when they heat up.
Location: I enjoyed Ziplining and doing the hanging bridges tour.
We had a price that included breakfast and dinner. The food was very beautifully served and very tasty. The breakfast was bountiful with many choices and a different group each day to choose from. The room was extremely large and comfortable. The sheets were super soft. The grounds were very beautiful also. We found a sloth near to our room with a baby. We saw an armadillo walking through the gardens. The mineral pools were very beautifully created and had different places to give folks more privacy. Great drinks were served at the pool and the patios around the mineral pools. We really enjoyed our stay.
Comment from Hotel Management
Jul 28, 2016 by Guest Service, Hotel Management
Dear Amber, Thanks for taking the time and give us your feedback about your recent stay with us. It is always very important to know the opinion of our guests in order to improve the quality of the service we offer.
5 out of 5
by A verified traveler from Florida

Beautiful hotel in a gorgeous setting.

Posted Jul 16, 2016
Pros: Nice big rooms, view, staff, surrounding activities, close to town
Cons: More mention of the weather conditions, which is usually cloudy and drizzly - this prevents seeing the Volcano most of the time.
Location: Location was right next to Volcano. We did the bridge tours and Canyoning - both of which we super!
The only thing nicer than the hotel was the staff. Very friendly and accommodating. You genuinely felt you were in a different world surrounded by lush gardens and of course the Volcano. Unfortunately the volcano is not visible most of the time due to low cloud cover. We saw 1 time for about an hour on our last day. Our family preferred this half of the trip much more than the Flamingo Beach half.
Comment from Hotel Management
Jul 20, 2016 by Guest Service, Hotel Management
Mr. Steve, Please receive our warm greetings from Arenal Kioro. We feel very proud to know that you had a nice stay at our property. Looking through your comments, we are proud to say that we do our best to make sure that our guests will receive a very good treat from our staff.
4 out of 5
by A verified traveler from g

In the rain forest

Posted Jun 2, 2016
This was a 4 star hotel with good facilities and our room had a direct view of the volcano.
Comment from Hotel Management
Jun 2, 2016 by Customer Service, Hotel Management
Dear Customer, We highly appreciate your comments about your stay at our hotel. Thanks for xhoosing us as you choice for enjoyment and leisure.
5 out of 5
by A verified traveler

Best hotel ever!

Posted May 14, 2016 on Orbitz
Pros: Pool, private natural hot spring on site, amazing view of Arenal Volcano, amazing staff, good food
Location: Location is prime. Very close to Arenal Volcano. We did ATVing and Waterfalling Canyoneering (each was about 15-30 mins away).
We stayed at Kioro hotel and had the best time! The hotel property itself is gorgeous. It is secluded unlike other hotels in that area that are directly on the main road. Kioro is really close to Arenal Volcano so expect an amazing view no matter where you look from. Our room was a lot bigger than expected. It included a hot tub, mini bar (reasonable prices), GREAT wifi, and an amazing picturesque view from the window. The staff was beyond accommodating which made the stay feel luxurious. One of the staff members, Victor, made sure we had a great time - he helped us plan and book all of our activities while we were there. We took a taxi into town one of the nights (15 minutes away).
Comment from Hotel Management
May 17, 2016 by Guest Service, Hotel Management
Dear Customer, Thanks for your comments regarding you recent stay at our hotel. It is always nice to know that our guets had a great experience with us, that they enjoyed the room and the views from the property. Our staff works hard everyday to make sure our guests feel well at all times. Having our guests just staying in our hotel is not our main goal, we want them to enjoy all the attractions that this small country has to offer. Best regards,
5 out of 5
by Kathleen from Sacramento,California

Family trip

Posted May 7, 2016 on Hotels
It is s great place to unwind and relax after spending a week by the ocean . The spa was the best massage we have ever had. Breakfast excellent. View of volcano breath taking. Hot springs is a combination of 9 cement hot tubs with water flowing into each on. Not sure where the water is coming from.
Comment from Hotel Management
Jul 16, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thanks for your comments about your stay at our property! Answering your doubt about our hot springs pools; the water is natural, and it comes from a natural spring which is located just a couple of kilomenters away from our property, we pump it through a pipe system so we can bring it to our pools and offer this service to our guests. Regards,
4 out of 5
by A verified traveler from San Jose, CR

best view on arenal area

Posted Apr 14, 2016
The hotel rooms are very comfy , very nice space , nice views , overall nice. The hot water springs @ the hotel are basic if compared with other locations on the area but still enjoyable. The staff is very friendly, nice people overall. I would say Kioro is an arenal classic at a decent price if compared with other premium locations. They have free wifi which is a plus.
Comment from Hotel Management
Apr 14, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thaks for your comments about your recent stay with us! It is always nice to see our guests had a noce stay and that they enjoyed all aspects of our property and service. Regards,
5 out of 5
by A verified traveler from new jersey

Best view of the volcano!

Posted Apr 14, 2016
Loved our stay here. You couldn't get a better view of the volcano! Grounds were beautiful too Food at the restaurant was also delicious Rooms are very spacious w a day bed on another side of the wall in the room so have my teenage son some privacy. Loved the high ceilings space and the best part the view even from the jacuzzi that is also in another part of the room
Comment from Hotel Management
Apr 22, 2016 by Guest Service, Hotel Management
Dear Guest, It is our pleasure to read your positive comments regarding your stay at our hotel. We feel very proud and glad to know that you enjoyed your room, the grounds and views while staying with us.
5 out of 5
by R.L. from Atlanta

Perfect location for Arenal/La Fortuna vacation

Posted Apr 13, 2016 on Hotels
You are situated facing the volcano and have a wall-sized window through which to see it. Spacious room. Hot tub in the room, which could have been a little hotter. Beautiful grounds. Location was outstanding for us as it sat near the things we wanted to do: zipline, hanging bridges, La Fortuna waterfall. Staff are super friendly and very helpful.
Comment from Hotel Management
Jun 25, 2016 by Guest Service, Hotel Management
Dear Guest, We'd like to say Thanks for your comments about your recent stay with us. It is very nice to know you enjoyed your stay at Arenal Kioro, and to know that the rooms and ground very points that helped you have a good time at our property. Best regards,
5 out of 5
by A verified traveler from Magnolia Springs, AL

Volcano view

Posted Mar 18, 2016
Pros: Staff, rooms, grounds, view were all fabulous.
Cons: Breakfast buffet could have been better, but was quite acceptable nonetheless.
Location: Lots of hikes, zip lines, whitewater rafting and more.
Any place within 50 miles can claim a volcano view, but it's hard to see how any could beat the views from Arenal Kioro. I don't know how a resort could be much better.
Comment from Hotel Management
Jun 24, 2016 by Guest Service, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!