I don't think I can come up with a single thing I would change about this hotel. The staff was amazing, rooms were huge and views were better than I could imagine. We could literally lay in bed and look straight up at the volcano, smoking away while howler monkeys echoed in the distance. Also enjoyed a couples massage at the spa while the kids splashed around in the springs...ended with a giant hot tub full of bubbles and some champagne. Don't think I've ever slept so well in my life...
To be fair, the food was a little expensive at the restaurant but it's a touristy area and a nice hotel so it wasn't out of line with any other resort.
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
We'd like to say Thanks for your positive comments regarding your recent stay with us. It seems like you had a great time with us, and that is very important for us since it is one one our main goal, to provide an unforgettable experience.
It is always nice to know that our staff, the surrounding nature and features of our facilities all helped you enjoy every moment.