Ratings based on 16 Verified Reviews

4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2016
Cons: Safe did not lock Attached restaurant was overpriced with slow service
Very friendly staff and beautiful rooms with volcano views.
5 out of 5
Recommended
for Everyone
by A verified traveler from crownsville, MD

Great hotel!

Posted Mar 22, 2016
The hotel is quiet, clean and comfortable. It is close to all of the major attractions in the area. The hotel staff is extremely friendly and helpful. The rooms are quite spacious. I'd highly recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room

Posted Feb 5, 2016
Pros: Volcano view from the room entrance.
Cons: Phone in the room. Better access to rooms
Location: Location is O.K
No Phone in the room. Too far from restaurant and main office. Service staff was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Nice Hotel, great view.

Posted Oct 28, 2015
Pros: The view of the volcano
Cons: hot water
Location: Great location for the views. Not close to anything, you need to have a car to stay here
Nice Hotel, great view. The room was excelent. Only issue problems with the hot water, not big deal because weather was hot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Great location. nice view (if the clouds would ever have disappeared). Excellent restaurant. Great free breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Above average.

Posted Oct 13, 2014
Beautiful views of volcano. Good value for your money.
4 out of 5
Recommended
for Everyone
by bill from Tulsa,okla.

nice hotel

Posted Mar 11, 2014
Pros: The view.
Cons: service of waiters.
Location: view of arenal volcano,close to waterfall,zip lines canopy tours and rafting.
very nice hotel. staff at front desk was very helpful. Close to a lot of sites and adventures.
3 out of 5
Recommended
for Families
by Margo

Posted Jan 14, 2014
Pros: Wonderful view of the volcano, pools and hot tub were nice. Breakfast was great.
Cons: Better working toilets.
Location: Zip lines, volcano, La Fortuna falls, hanging bridges, and hot springs.
Beautiful location, but plumbing was a nightmare! Restaurant was good but service very slow.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2014
5 out of 5
Recommended
for Families
by JT

Great place to stay for family.

Posted Aug 9, 2013
Pros: Everything was just right. Staff even brought a few forgotten item to us as we left.
Location: Easy access / short drive to Arenal volcano, park,lake, town, restaurants.
Friendly staff. Clean rooms. Nice pool and hot tub. Great views and bkfst.