Ratings based on 145 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Family friendly hotel with nice facilities

Posted Feb 27, 2017
Pros: Pool, hot tubs, nature trail, lots of birds and flowers, service.
Cons: Asked to change bed sheets after wife was sick one night, never could verify it was done or not.
Location: Chocolate tour walking distance, zip lining, hot springs, national park, horse riding, etc, nearby.
Fun stay, walked to a chocolate tour which was a great experience. Hiked their nature trail on grounds, lots of birds and flowers everywhere. Great view of the volcano from the pool. Private spas. Staff at the restaurant were very friendly and made my daughter feel special. Lots to do in the area and the tours were fun. Did zip lining and was a blast for whole family, very long and fun rides. Went to a hot springs/waterpark in area and had a great time. Good location to do a lot or just stay on resort and enjoy gorgeous grounds.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent traditional peaceful hotel

Posted Feb 19, 2017
Pros: Peaceful setting, small spa pools and great happy hours!
Cons: shuttle into town, but it is only a 20 min walk if not too hot (or raining)
Location: 20 mins outside La Fortuna town but lovely setting and near to the chocolate tour
Well worth a visit to this small and quiet hotel set in lovely rainforest gardens, lots of beautiful birds to see, great staff and if you are lucky, a fab view of Arenal Volcano too
5 out of 5
Recommended
for Everyone
by A verified traveler from Grecia, Costa Rica

Great visit!

Posted Jan 23, 2017
We were well pleased with all aspects of the hotel - room size, cleanliness, excellent dining, proximity to La Fortuna & Tabacon Springs, view of Arenal. Will return again with our next visitors.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on outskirts of LA Fortuna

Posted Jan 22, 2017
Cons: Nothing that I can think of.
Staff extremely friendly and helpful. Loved the outdoor jacuzzi s. Also the array of beautiful birds within the grounds.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful clean hotel.

Posted Jan 15, 2017
Staff were exceptional. We left early and they accommodated us. Only issue was the spa. Had an hr service and they only did about 35 minutes. Got a discount but would have been more happy to have my whole time. It was a beautiful open air spa right by a running stream. So relaxing. Other than the rain and damp weather That dampened the stay I would recommend staying here
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Beautiful hotel that exceeded expectations. Delicious dinner. Attentive staff.
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Dear Guest Thank you for your Visit. It was a pleasure for as yo share our facility with you. Best Regards
5 out of 5
by A verified traveler

Very close to the waterfall

Posted Nov 24, 2016 on Hotels
Our room was spacious and clean. The amenities were great and the back patio included our own private space. Staff was very pleasant and helpful. We wanted to go to the waterfall and shop for souvenirs and we had all that!
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thank you for your review and your time. We will share your comment with our staff. Best Regards
5 out of 5
by A verified traveler

Casa Luna - A Must Try Experience

Posted Nov 12, 2016 on Hotels
Casa Luna was very welcoming from the beginning. They took care of everything including arranging tours in the coming days and providing info about the best restaurants in town. Casa Luna is positioned well in La Fortuna between the main town and the waterfalls (a must see). Great stay!
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
This was a great hotel. Very convenient to the town (5 min drive), and all of the activities vans came to pick you up. Restaurant was good, and the staff helped with all needs includinging helping us book a last minute activity.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear guest, thanks for your comments, we really appreciate them. Best regards