Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from München

Letztes Hotel am Hang zum Vulkan.

Posted Dec 22, 2015
Über Google Maps problemlos zu finden. Idyllisch gelegenen. Sehr nette und ausgiebige Begrüßung mit vielen Tipps und Hilfestellungen. Etwas in die Jahre gekommen aber dennoch charmant. Absolut empfehlenswert die Wanderung zum kleinen Vulkan mit Kratersee. Haben dort zutraulich Nasenbären gesehen. Bitte nicht füttern. Die Wanderung ist für Hotelgäste kostenlos sonst zahlt man 12 Dollar Eintritt. Muster have: festes Schuhwerk mindestens 2l Wasser pro Person und Wegnahrung. Der Weg ist nicht ohne. Ca 2 Stunden Bergauf.
4 out of 5
Recommended
for Everyone
by A verified traveler from iowa

WONDERFUL

Posted Dec 18, 2015
Pros: staff, breakfast, location though the last 15 minutes was horrible driving at night , day not much better but it was worth it in the long run.
Cons: roads and signage
Location: the backyard is the hiking trail through the park. It is mostly uphill so these less athletic people only made it a half hours. others loved it. Volca
Friendly staff offered to carry in luggage, free smoothie. Along with your night comes a free pass for hotel patrons to the national park , $12 savings per person ,because it is in the national park. Breakfasts were homemade and included. Rooms clean but nothing fancy. Beautiful view of volcano's you feel as if you could touch it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 1, 2015
Pros: Staff and facilities.
Cons: Very poor restaurant food choices.
Location: Green lagoon is a very difficult trail, just FYI.
This was a decent hotel for the price range. The staff is excellent. They are very caring and genuinely interested in your tourist experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Place in La Fortuna!

Posted Nov 29, 2015
Pros: everything
Cons: the road up
Location: It's about 5-10 minutes away to La Fortuna where you have all these nice little restaurants and shops. Arenal Volcano is 20 minutes away.
We couldn't be more grateful for having stayed at the Green Lagoon. It really made the entire trip even more enjoyable, especially after getting the worst possible rental car at the worst possible price. The staff at the Green Lagoon were exceptionally attentive and friendly. They upgraded us to the honeymoon suite so we got to wake up to a full view of the valley below. It was beautiful. The grounds are very well kept and you feel like you are in paradise. The views are extraordinary! We do recommend you get a 4x4 if you are planning on getting here since the road up isn't the best. The breakfast was DELICIOUS! 3 choices, along with fruits, juice and coffee. Very nice way to wake up. Also the Cerro Chato hike is right there and the price is included so you do not have to pay the 12$ entrance fee. The waterfall is 2 minutes down the road by car but many people walked, so that was nice to have nearby as well. Overall we HIGHLY recommend this place and we would definitely come back. There is no other hotel in La Fortuna we would have stayed at.
3 out of 5
by A verified traveler from Calgary, Canada

Nice view but you need a car to get there!

Posted Nov 25, 2015
Quite remote and for the price we paid, we expected more. Not enough blanket, wash rooms are really small, not enough hot water and no TV. View is quite nice but you need a car to the hotel. Not worth the money.
3 out of 5
by A verified traveler from mx

Buena Atencion, pésimo mantenimiento y limpieza

Posted Nov 11, 2015
Green lagoon tiene excelente ubicacion y una vista panoramica muy bonita. El personal es muy atento y srvicial, pero lamentablemente el hotel esta viejo y le falta mantenimiento y limpieza. Los colchones son muy viejos y se sienten los resortes, la cama tenia hormigas que nos picaron mientras dormíamos. El baño tenia los jabones usados de los huespedes anteriores y la temperatura de la regadera era imposible de regular por que las llaves estaban rotas, y la cantidad de agua escasa. Una cucaracha gigante casi se sube a la cama mientras estabamos acostados y el jacuzzi no sirvio mas que por un dia.
4 out of 5
Recommended
for Couples
by Alejandra

This traveler left a rating score only Posted Nov 8, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Tijuana, México

Cerca de catarata La Fortuna y con bonita vista

Posted Oct 13, 2015
Pros: La vista que tiene al volcán Arenal y alrededores es muy bonita
Cons: No tiene servicio de cocina las 24 hrs.
Location: Tiene la ventaja de estar a 3 min de la catarata la Fortuna que está hermosa, además tienen contacto con varias empresas para diferentes tours
La vista que tiene al volcán Arenal y alrededores es muy bonita. Tiene la ventaja de estar a 3 min de la catarata la Fortuna que está hermosa, además tienen contacto con varias empresas para tomar diferentes tours. No tiene servicio de cocina las 24 hrs. hay que salir a cenar o pedir unas pizzas a domicilio, las habitaciones para dos personas son pequeñas pero tienen todo para poder descansar, si van en grupo les conviene rentar una de las suites, una de ellas tiene alberca privada y esta muy bien.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2015
Lovely experience. Staff very friendly. Great food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Beautiful location with very friendly staff

Posted Sep 5, 2015
Pros: tranquility
Location: Hiking, viewing waterfall
If the main goal of your vacation is to be with Mother Nature, Green Lagoon Resort is a excellent place to be. Nearby the resort is the famous La Fortuna waterfall and it is a 20-minute walk from the lobby. In addition, hiking trail to Cerro Chato volcano is within the property. All the staff are very friendly. We really appreciate the assistance of Maribel and Danny. I highly recommend this place.