Nice view but isolated
Posted Feb 19, 2017
I stayed at Hotel Arenal Lodge two nights in Feb. The room was a little shabby but adequate. It had a wonderful view of gardens and the volcano. The journey up the winding mountain road was rough, but a van picked me up for my activities; still, I felt pretty isolated. My main complaint is the lock on the door of my room. The door knob lock worked, but there was a slider lock that I could not budge. I told hotel staff first thing in the morning after I had arrived and they promised to fix it. When I returned from a walk it still did not work, so I asked again. Hotel staff said the cleaning staff told them it worked. It did not. I told them again, and they promised again, but it still did not get fixed. It was of particular concern to me as a single female traveling alone. I recommend this hotel to people who are looking for solitude and beautiful views and don't mind a rough ride up the mountain.