Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Beautiful resort with lovely gardens and hot pools

Posted Feb 5, 2016
Pros: The bungalows were clean and quiet.
Location: Not much to do near by, but the resort had decent food options.
A free facial was included with a two night stay - this was a pleasant touch.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Beautiful hotel, best service, great location

Posted Feb 5, 2016
I cannot say enough about this hotel, this was our first stop of our trip. We were greeted with a warm welcome by the receptionist and complimentary drinks. Room was clean and spacious. Beautiful grounds and wildlife. Hot springs were wonderful to have on site! The bartender May is such a sweet heart and catered to our every need. Brought us drink jacuzzi side. Booking tours through the hotel was painless and so easy! Loveeeeeeee this place!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Beautiful and Peaceful

Posted Dec 10, 2015
Pros: The central location for Arenal activities, the peaceful and beautiful grounds, the friendly and helpful staff, the birds, and the convenient dining.
Cons: The consistency of the food preparation. The same salad had different ingredients on two days.
Location: Central location, near Mistico Hanging Bridges, Ecoglide zip line, La Fortuna Waterfall, the Chocolate Tour, and downtown La Fortuna.
The lush, manicured grounds were attractive to many birds including toucans, tanagers, and oropendolas. Each morning fruit was placed on trees around the breakfast room so we could watch the birds while we dined. Our private villa was comfortable, clean, and quiet, with a perfect view of Volcan Arenal. Several thermal pools on the grounds were delightfully relaxing in the evening after active days. The staff were all friendly, gracious, and helpful. They changed our villa to a quieter location, helped identify birds and loaned us a bird book, helped us with our halting Spanish, and gave good advice about local activities. We ate all breakfasts, a lunch, and a dinner in the dining room and enjoyed the variety and quality of the food. We were 100% happy and satisfied.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Cozy lodge

Posted Nov 30, 2015
Pros: Little farm, birds at breakfast, hot spring pools, landscape, welcome juice cocktail.
Cons: Bedding
Location: It is like 7 km approx. to the city. All kind of activities to do in volcan Arenal.
This is a cute and flowery hotel. Everything was excellent. It is a great alternative if you have a car. It is very close to La Fortuna. Great breakfast, rooms as cabins in the middle of lush gardens, enjoyable hot spring pools. The only constructive criticism would be to update the bedding.
4 out of 5
Recommended
for Couples
by Maria Sol from Peru

Linda estadía

Posted Nov 5, 2015 on Hotels
El hotel tiene unos jardines y un entorno precioso, y el plus son las maravillosas aguas termales para uso exclusivo de los huéspedes!
5 out of 5
Recommended
for Everyone
by A verified traveler from guildford uk

Wonderful relaxing oasis

Posted Oct 27, 2015
This place is so calm and relaxing, beautiful gardens, we especially loved the natural hot springs only footsteps from our cabin- your own slice of paradise- no need to visit the touristy hot spring resorts. The pool area was clean and inviting. Breakfast good and staff were delightful. Restaurants and cafes of La Fortuna only 10 mins drive. Only negatives were the lighting was really dim in the cabin and the pillows too hard but we didn't spend much time inside!
5 out of 5
Recommended
for Everyone
by A verified traveler

cabañas con termales frente al Volcan El Arenal

Posted Oct 8, 2015
Pros: Sus habitaciones, que aunque no son de lujo, estan muy completas, no les falta nada. Muy buen servicio en todos sus departamentos, muy buen desayuno.
Cons: Pues realmente todo lo encontramos muy bien; No se me ocurre algo mas que comentar para mejorar; la verdad esta muy bien atendido.
Location: En general este lugar: La Fortuna, esta muy bien dotado de muchas maravillas naturales y paseos que se pueden aprovechar visitándolas
Este lugar fue nuestra mejor opcion y realmente valio la pena; disfrutamos mucho su estancia. Nos agrado mucho su estilo de cabañas independientes, situadas dentro del jardin, con mucha independencia y quietud (como su nombre lo indica). Las aguas termales constan de 3 piletas muy bien contruidas y rodeadas de vegetacion muy agradable. Como no son muchas cabañas, la estancia es muy placentera pues es poca la gente con la que compartir las aguas termales (comparado con el Tabacon). Ademas su propietario esta al pendiente de que todo marche de forma excelente. Esta situado frente al volcan el Arenal, y muy bien situado de muchas atracciones y lugares que visitar cercanos. Muy recomendable
5 out of 5
Recommended
for Families
by Ariel from Ramat Hasharon

Lovely place and unmatchable service.

Posted Oct 6, 2015 on Hotels
Excellent service (Eliomar gave us a very efficient service), wonderful pools and hot springs, very good food at the pool, however breakfast was poor.
5 out of 5
Recommended
for Couples
by Laraine from Long Island

Relaxing stay, wonderful food, excellent hotel!

Posted Aug 28, 2015 on Hotels
The food was excellent - some of the best food we had in Costa Rica. The people were very gracious and were willing to make any food vegetarian. The thermal springs were very clean, nice, relaxing, and not crowded. We really liked that you could see birds in the tree while you were eating breakfast and lunch because they put up fruit in one of the trees. Wonderful experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fulda, Germany

Schönes Hotel in schöner Parkanlage

Posted Aug 19, 2015
Sehr saubere und großzügige Bungalows. Freundliches Personal schöne Auswahl von einzelnen Gerichten zum Frühstück. Für einen Aufenthalt zur Erkundung von La Fortuna zu empfehlen.