Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
73% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from USA

Friendly staff, great view, convenient location

Posted Dec 5, 2016
Pros: Location, staff, pools.
Cons: Rooms need just a small bit of maintenance -- screen repair, weather stripping on the bottom of the doors...
Location: This hotel is in close proximity to La Fortuna town, La Fortuna waterfall, several entrances to the volcano, lots of hiking, activities, Lake Arenal
The Montana de Fuego staff were super friendly and very willing to help. The location between the Arenal park entrance the La Fortuna town is convenient, especially if you have a car. The mini market across the street is great. The pools are lovely. The rooms themselves need a bit of TLC, but were comfortable and clean. And, wow, the shower water was nice and hot and powerful.
2 out of 5
by A verified traveler from new york

Ant Hotel

Posted Sep 15, 2016
The staff were okay. There were ants all over the bungalow I stayed in (bathroom, bedroom and they even made it in my bed). I informed staff of this issue but they didn't seem to do too much. They said it's normal but it wasn't to me. I ended up paying to stay at another resort after I already paid to stay there. Bugs were all over the food. If I was an outdoorsy person, this would've been not so terrible. Plus there was no wifi in the rooms. They could have at least not charge me for the bar tab since they wouldn't refund me for the days I didn't stay. Never again
5 out of 5
by LEANDRO from Brasília

Muuuuuito bom!

Posted Sep 2, 2016 on Hotels
Excelente hotel, atendimento cordial, piscina aberta até as 22 horas, piscinas com água termal, vários passeios, vista belíssima do vulcão, cachoeira a 1,5 km de caminhada, tirolesa, passeio de cavalo, quadriciclo, etc Quartos excelentes, lugar sensacional, custo benefício ótimo. Estrada de San josé ao hotel é lenta, muitas curvas, mas com paisagens muito bonitas.
4 out of 5
by Federico from Ciudad de México

paradisiaco

Posted Aug 31, 2016 on Hotels
en general bien, creo que el desayuno y la atención de los meseros podrían mejorarla, les falta calidez y atención en su trato. el frigobar hace demasiado ruido, por todo lo demás es un paraíso.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2016 on Hotels
4 out of 5
by Jose M from Carolina, PR

Nice choice

Posted Aug 15, 2016 on Hotels
Enjoyed our stay here. Beautiful view of the Volcano and parks and recreation are near the hotel.
5 out of 5
by Zsuzsanna

This traveler left a rating score only Posted Jun 25, 2016 on Hotels
3 out of 5
by Linda

This traveler left a rating score only Posted May 3, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Apr 24, 2016
nette Hotelanlage mit allein stehenden Häusern,Blick auf den Arenal, etwas außerhalb vom lauten La Fortuna
5 out of 5
by Jeff

This traveler left a rating score only Posted Mar 17, 2016 on Hotels