Ratings based on 228 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
Extremely nice resort! Fantastic staff and amenities! Only slightly negative thing I can say is the food is only ok and a bit overpriced. Already planning my next trip here.
Comment from Hotel Management
Sep 23, 2016 by General Manger, Hotel Management
Dear valued guest, We appreciate you staying with us and sharing your comments. We are happy to hear you enjoyed our resort, the service from our staff and the amenities. We are sorry to hear we were not able to exceed your expectations in relation with our food prices, your opinion is very important to us and thanks for bringing this to our attention.We are looking forward to welcoming you back. Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Breath taking beautiful

Posted Sep 22, 2016
Pros: Location, staff, beauty.
Cons: The price of the meals was high.
What a wonderful stay we had at Tabacon. From the moment we arrived we felt pampered. The staff was outstanding, friendly and attentive. We were able to see Arenal Volcano both days. The only down side is the price of the meals.
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for choosing our hotel and taking the time to provide your review. We are happy to hear you felt pampered from the moment you arrived and also to know that the service from our staff was outstanding,friendly and attentive.We're sorry to hear that your expectations were not met in relation to the prices of the meals, your opinion is important to us.Your feedback will be used to help us improve our services as our goal is to ensure each guest has an exceptional experience.We look forward to seeing you again soon! Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Best Hotel Ever!

Posted Sep 9, 2016
Pros: The tranquility exceeds any place on earth.
Cons: I would not change one thing about this amazing hotel. Nothing is left to chance. Every inch is planned for comfort and relaxation.
Location: The location is a beautiful drive from any direction. Breathtaking views of forests of bamboo, quaint German villages (which are unexpected) nature.
I've stayed in some beautiful hotels all over the world and I rate this hotel number 1. No hotel was ever this spacious and no hotel ever offered such beautiful views from the bedroom suites. We had a separate dressing room with four closets off the main bedroom. There were two safes in which to store valuables. The jacuzzi tub window opened up to a jungle view. The shower was enormous and we had a powder room off the living room. Ever employee treated us like royalty. This was my third visit to Tabacón. I had purchased day passes in the past but this time decided to be a hotel guest. I was not disappointed with any aspect of our stay. We had world-class breakfasts, lunches, and dinners and amazing service wherever we happened to be a the moment - the spa, massage venue, bar, restaurant, hot springs, transportation, and reception areas.
Comment from Hotel Management
Sep 12, 2016 by General Manager , Hotel Management
Dear valued guest, It's wonderful to hear that you enjoyed your stay and we're grateful to have your feedback. We are glad to hear you would not change one thing about Tabacon.It make us happy to know this time you decided to be a hotel guest and you were not disappointed with any aspect of your stay.We're glad you enjoyed your stay and appreciate you taking the time to share your great review.On behalf of the entire Tabacon family we hope to have the opportunity to serve you again in the future. Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chula Vista CA

Great experience

Posted Sep 4, 2016
The staff made feel as VIP, the room was excellent, this place is great to relax and be pamper, the spa is a few feet away, either walk or the hotel provide transportation, I love this place
Comment from Hotel Management
Sep 5, 2016 by Gerente General, Hotel Management
Hello Juan, We're glad you enjoyed your stay and appreciate you taking the time to share your review. Our aim is to provide world-class service to our beloved guests, and our staff is always happy to serve you.We're happy to hear you enjoyed everything! We hope to have you return again in the near future. Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from FLA

Fabulous hotel Hot springs and amenities 1st clas

Posted Aug 22, 2016
Hot springs layout and design 1st class Food and Bev service in this area outstanding! Cleanliness in this area 1st class ! Providing fresh towels IUTSTANDING
Comment from Hotel Management
Aug 22, 2016 by General Manager , Hotel Management
Hello Restauant, It's wonderful to hear that you enjoyed your stay and we're grateful to have your feedback. We are glad you enjoyed our first class food and bed service as well as the cleanliness of our facilities. At the same time, we are happy you experienced our hot springs which are part of Costa Rica's largest network of naturally flowing hot springs with therapeutic river-pools ranging from cool to over 105℉.We're glad you enjoyed your stay and we hope to have you back again soon! Pura vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Amazing Experience!

Posted Aug 9, 2016
Location: The resort is located in the Arenal Volcano area in Costa Rica. Excursions are easily found from hiking, biking, ATV's, zip lines, river rafting, etc.
Hands down the best treatment I have ever received from a hotel. We were greeted with a suite upgrade, complimentary cocktail, warm towels and a snack, and that was before we left the counter during check-in. The grounds were immaculate and the staff were pleasant and helpful at every turn. All staff members are very comfortable speaking English. Concierge services were helpful and found us additional discounts on tours. The only negative is the price of the food, but the quality is very high there as well. I could go on more, but I'll just summarize by saying that this resort is a must see.
Comment from Hotel Management
Aug 12, 2016 by General Manager , Hotel Management
Dear Jeff, It's wonderful to hear that you enjoyed your stay and we're grateful to have your feedback! As you mention, there are plenty options to choose for extreme activities in our surroundings.We're glad you had the best treatment you have ever received from a hotel at Tabacon.Our aim is to provide world-class service to our beloved guests, and our staff is always happy to serve you. We are sorry to hear we didn't exceed your expectations in relation to the food prices however we are happy it was from a high quality.We would love to have the chance to host you again in the future! Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Amazing hotel

Posted Jul 26, 2016
This hotel will exceed all expectations. With its natural hot springs and plenty of them, as well as the outstanding customer service I recommend this hotel to everyone!
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Hello Curtis! Thank you for taking time to write about your experience at our hotel. happy to know you experience our springs which consist of more than 20 in-river pools with temperatures that get hotter as you move closer towards the Arenal volcano.Thank you for all of the kind words about our staff. We would love to have the pleasure of hosting you again soon! Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Excellent hotel & service!

Posted Jul 7, 2016
Pros: Everything!!
Location: Just a few miles from the Arenal National Park and La Fortuna Waterfall.
This was my 3rd time staying at Tabacon Resort and won't be my last. Resort is super clean, rooms are beautifully decorated & also super clean. Hotel staff is wonderful! The thermal pools and spa are Incredible! This resort is worth paying the extra money to stay there.
Comment from Hotel Management
Jul 13, 2016 by General Manager, Hotel Management
Dear Ile, Thanks for your preference! We are really glad to know we were able to exceed your expectations. Your positive comments encourage us to continue providing a world-class service. We hope you come back soon to enjoy our springs and spa again! Pura Vida, Marcel Stittner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis

One of a kind

Posted Jun 24, 2016
Pros: Hot springs
Cons: Food
Location: Tons to do. La Fortuna is near by for shopping
Staff is very accommodating and bend over backwards to please. Facility is a very unique set up, due to the nature of the terrain and location of hot springs and "hot" river. A little getting used to in the beginning. Amenities and hot springs are amazing. Food was medicore and main dining room had a dress code, which we were not prepared for.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, CA

Cannot say enough about our fabulous experience

Posted May 11, 2016
Pros: The lush grounds, the ease to the hot springs and the Hotel only area was breath taking! I told my wife this was beyond my expectation.
Cons: Not a thing! Many two coffee packets instead of one. Really hard to find improvements when they do so well from the day we arrived.
Location: Arenal is a cute town and easy to get around. local shopping and restaurants to choose from. The waterfall was stunning. Volcano was gorgeous!
Tabacon was by far one of our best vacation. The staff, grounds and staying in the Honeymoon Suite with my wife of 28 years, well, enough said! They even brought us a wonderful cake in our room one evening wishing us a Happy Anniversary. My wife and I have traveled to many places, and Tabacon ranks as one of the top places and destinations. One day, our car had a flat when they brought our car from the parking lot. The attendant quickly asserted himself in changing the tire and giving the directions to get the tire fix. We had clear days each morning witnessing the beauty of the volcano right outside our window. If you plan to travel in the Arenal area, staying at Tabacon is a must. You will not be disappointed!
Comment from Hotel Management
May 27, 2016 by Gerente, Hotel Management
Dear Greg Thanks for sharing such a detailed review with us, we are glad to know we were able to exceed your expectations. On behalf of the entire Tabacon team we wish you a happy anniversary and a long life together full of love and relaxation. Next time your travels bring you to Costa Rica, we hope to have the pleasure of hosting you again. Regards Yendry Espinoza Resident Manager