Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from FLA

Fabulous hotel Hot springs and amenities 1st clas

Posted Aug 22, 2016
Hot springs layout and design 1st class Food and Bev service in this area outstanding! Cleanliness in this area 1st class ! Providing fresh towels IUTSTANDING
Comment from Hotel Management
Aug 22, 2016 by General Manager , Hotel Management
Hello Restauant, It's wonderful to hear that you enjoyed your stay and we're grateful to have your feedback. We are glad you enjoyed our first class food and bed service as well as the cleanliness of our facilities. At the same time, we are happy you experienced our hot springs which are part of Costa Rica's largest network of naturally flowing hot springs with therapeutic river-pools ranging from cool to over 105℉.We're glad you enjoyed your stay and we hope to have you back again soon! Pura vida, Marcel Stittner General Manager
5 out of 5
by A verified traveler

agrabable hotel con aguas termales

Posted Aug 18, 2016
Muy agrabable el personal, el hotel limpio y bonito, el servicio super bueno, las aguas termales son las mejores, la comida muy buena
Comment from Hotel Management
Aug 22, 2016 by Gerente General, Hotel Management
Hola! Agradecemos haber sido su hotel de preferencia para visitar y que se tomará el tiempo para compartir su experiencia dentro del hotel. Nos alegra saber que el servicio brindado por nuestro personal fue de su agrado así como nuestras facilidades. Nos complace además enterarnos que gustó de nuestro servicio de alimentos y que pudo disfrutar de nuestro complejo termal, el cual es el mayor complejo de aguas termales que fluye naturalmente en Costa Rica. Esperamos poder contar con su visita nuevamente! Pura Vida, Marcel Stittner Gerente General
4 out of 5
by A verified traveler from paris

Très bel hotel

Posted Aug 11, 2016
Belle infrastructure, chambre spacieuse, propre et confortable. Petit déjeuner excellent. Personnel adorable. Seul bémol l' Accès aux sources chaudes en longeant la route.
5 out of 5
by A verified traveler from Washington

Amazing Experience!

Posted Aug 9, 2016
Location: The resort is located in the Arenal Volcano area in Costa Rica. Excursions are easily found from hiking, biking, ATV's, zip lines, river rafting, etc.
Hands down the best treatment I have ever received from a hotel. We were greeted with a suite upgrade, complimentary cocktail, warm towels and a snack, and that was before we left the counter during check-in. The grounds were immaculate and the staff were pleasant and helpful at every turn. All staff members are very comfortable speaking English. Concierge services were helpful and found us additional discounts on tours. The only negative is the price of the food, but the quality is very high there as well. I could go on more, but I'll just summarize by saying that this resort is a must see.
Comment from Hotel Management
Aug 12, 2016 by General Manager , Hotel Management
Dear Jeff, It's wonderful to hear that you enjoyed your stay and we're grateful to have your feedback! As you mention, there are plenty options to choose for extreme activities in our surroundings.We're glad you had the best treatment you have ever received from a hotel at Tabacon.Our aim is to provide world-class service to our beloved guests, and our staff is always happy to serve you. We are sorry to hear we didn't exceed your expectations in relation to the food prices however we are happy it was from a high quality.We would love to have the chance to host you again in the future! Pura Vida, Marcel Stittner General Manager
5 out of 5
by A verified traveler

pour profiter des bains thermaux

Posted Jul 26, 2016
Super hotel que nous avions choisi pour profiter pleinement des bains thermaux. Journée parfaite.
5 out of 5
by A verified traveler from Miami

Amazing hotel

Posted Jul 26, 2016
This hotel will exceed all expectations. With its natural hot springs and plenty of them, as well as the outstanding customer service I recommend this hotel to everyone!
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Hello Curtis! Thank you for taking time to write about your experience at our hotel. happy to know you experience our springs which consist of more than 20 in-river pools with temperatures that get hotter as you move closer towards the Arenal volcano.Thank you for all of the kind words about our staff. We would love to have the pleasure of hosting you again soon! Pura Vida, Marcel Stittner General Manager
5 out of 5
by A verified traveler from Miami, FL

Excellent hotel & service!

Posted Jul 7, 2016
Pros: Everything!!
Location: Just a few miles from the Arenal National Park and La Fortuna Waterfall.
This was my 3rd time staying at Tabacon Resort and won't be my last. Resort is super clean, rooms are beautifully decorated & also super clean. Hotel staff is wonderful! The thermal pools and spa are Incredible! This resort is worth paying the extra money to stay there.
Comment from Hotel Management
Jul 13, 2016 by General Manager, Hotel Management
Dear Ile, Thanks for your preference! We are really glad to know we were able to exceed your expectations. Your positive comments encourage us to continue providing a world-class service. We hope you come back soon to enjoy our springs and spa again! Pura Vida, Marcel Stittner General Manager
5 out of 5
by A verified traveler from indianapolis

One of a kind

Posted Jun 24, 2016
Pros: Hot springs
Cons: Food
Location: Tons to do. La Fortuna is near by for shopping
Staff is very accommodating and bend over backwards to please. Facility is a very unique set up, due to the nature of the terrain and location of hot springs and "hot" river. A little getting used to in the beginning. Amenities and hot springs are amazing. Food was medicore and main dining room had a dress code, which we were not prepared for.
5 out of 5
by A verified traveler from ciudad de mexico

Encuentro con la naturaleza

Posted Jun 21, 2016
Es un hotel hermoso, q tiene al lado las aguas termales más exclusivas q he visto! El personal muy amable y el lugar espectacular! Recomendable p lunas de miel! Para enamorarte de nuevo!!!
4 out of 5
by Young

This traveler left a rating score only Posted May 30, 2016 on Hotels