Ratings based on 509 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel perfect location!

Posted Apr 17, 2017
The staff, facilities, and location is perfect. The rooms are so clean, perfect size, and so nice. The staff does everything to make your stay as pleasant as possible. The restaurant and spa are very reasonably priced (compared to regular hotel prices) and every meal was scrumptious. We will definitely stay here again.
Comment from Hotel Management
Apr 19, 2017 by Royal Corin Staff, Hotel Management
Dear guest, Thank you very much for rating us, your feedback encourage us to work harder every day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Came for rainforest and thermal pools 🙂

Posted Apr 16, 2017
Thoroughly enjoyed our stay here. Did not get to see the volcano but that is not surprising given that it rained on and off for most of our stay. Breakfast was excellent. Hotel was spotless. Grounds beautifully maintained. Hotel staff were charming and attentive. Maid service was excellent. Pools were great, more for adults and older children than little kids.
Comment from Hotel Management
Apr 19, 2017 by Royal Corin Staff, Hotel Management
Dear Richmond, Thank you very much for rating us, your feedback encourage us to work harder every day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Outstanding Hotel

Posted Apr 10, 2017
We stayed here for 4 nights in April. Everything was amazing. The hotel staff, the rooms, the hot spring pools, excellent breakfast, very helpful booking tours. I do not have one negative comment and would like to add we travel a lot and I have extremely high standards! Awesome stay in La Fortuna! Beautiful hotel grounds and amazing drinks at the 3 hotel bars! Absolutely loved it!
Comment from Hotel Management
Apr 10, 2017 by Royal Corin Staff, Hotel Management
Dear Tina, We appreciate your feedback about your experience and hope that we will choose you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

nice modern hotel in La Fortuna

Posted Apr 8, 2017
Pros: as above
Cons: more food choices in restaurant menu for vegetarians.
Location: as above
Nice modern comfortable hotel with excellent amenities. Very friendly staff, only drawback is location being out of town and require taxi for going out. But it is very easy to get taxi from hotel. Hot water springs swimming pool and other amenities are really nice but no natural springs in the facility but I didn't miss it. I would recommend this hotel to anyone without hesitation.
Comment from Hotel Management
Apr 10, 2017 by Royal Corin Staff, Hotel Management
Dear JD, We appreciate your feedback about your experience and hope that we will choose you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Eagan,MN

Beautiful Resort/Hot Spings

Posted Apr 5, 2017
The resort is very beautiful. The rooms were clean and good size and the service was amazing . Everyone was so kind and friendly. I would highly recommend this resort! The Thermal pools were great after the excursions. It was very close to town and all the activities as well.
Comment from Hotel Management
Apr 6, 2017 by Royal Corin Staff, Hotel Management
Dear Lisa, We appreciate the time you took to share your opinion about your stay. Your comments help us improve every day. We look forward to seeing you soon,
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Beautiful View

Posted Apr 4, 2017
This was a beautiful hotel, enjoyed the greeting from the staff. It was a long drive in and they made everything wonderful the moment we pulled in. The security guard calls into the hotel and everything is right there and waiting for you.
Comment from Hotel Management
Apr 4, 2017 by Royal Corin Staff, Hotel Management
Dear Angela, Thank you for sharing your opinion about your stay. Your comments help us improve and offer a better service every day.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Resort Style Hotel

Posted Apr 3, 2017
Pros: The staff excelled.
Location: There a numerous nature adventures and scenic tours available in the area. Highly recommended to get out and see.
The hotel staff is professional, friendly and very helpful, the restaurants or very good, the pool area and other facilities are nice and well kept. The rooms are spacious, modern, and comfortable. The property has a vaguely South East Asian theme. This a large, high-rise resort style hotel and does a good job at it. It would be at home in Honolulu or Miami Beach and if that is what you are looking for it is perhaps the best in the area. However, if you are looking for something more rustic, private, or quiet then this might not be the hotel for you.
Comment from Hotel Management
Apr 4, 2017 by Royal Corin Staff, Hotel Management
Dear JMGNYC, Thank you for sharing your opinion about your stay. Your comments help us improve and offer a better service every day.
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Excellent choice for the Arenal area!

Posted Mar 29, 2017
Pros: Staff is terrific and accommodating.
Cons: A more diverse vegetarian offering would be great. There were lots of gluten-free options but not enough vegetarian options.
Location: We chose the Arenal area for the duration of our stay for the large amount of outdoor activities nearby. Sky Adventures is a must!
My boyfriend and I stayed in the hotel for 7 nights and overall, we had a wonderful time. The spa is terrific, the staff was pleasant and attentive, and the facilities were kept extremely clean. Alfredo and Jefferson were very helpful in booking activities, the whole process was stress-free. From the pick up shuttle to the restaurant trainees, the entire staff was there if we needed anything. Our only real complaint were the families staying at the resort and their children taking up most of the pool space. The pools are not "activity" sized and are meant more for relaxing rather than jumping in.
Comment from Hotel Management
Mar 31, 2017 by Royal Corin Staff, Hotel Management
Dear Steven, We appreciate the time you took to share your comments. Your opinion help us improve and encourages us to work hard every day.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose

Nice hotel Great staff

Posted Mar 27, 2017
Excellent staff Really nice and elegant hotel The staff really works hard to make you feel @ home
Comment from Hotel Management
Mar 27, 2017 by Royal Corin Staff, Hotel Management
Dear Alonso, We thank you very much for sharing your comments about your stay. Your opinion help us improve and offer a better service each time.
5 out of 5
Recommended
for Couples
by A verified traveler from Guadalajara, Mexico

NICE AND COZY

Posted Mar 25, 2017
Pros: THERMAL POOLS
Location: GREAT TOURS NEARBY
GREAT PLACE AND SERVICE, EXCELLENT FOOD THERE IS A COFFEE TOUR 10 MIN AWAY, VERY CLOSE TO TOWN LA FORTUNA, SHOPS, DINNER AND SOUVENIRS. NICE VIEW FROM EVERY ROOM TO VOLCAN ARENAL
Comment from Hotel Management
Mar 27, 2017 by Royal Corin Staff, Hotel Management
Dear Gabriel, We thank you very much for sharing your comments about your stay. Your opinion help us improve and offer a better service each time.