Ratings based on 529 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Great hotel close to Fortuna

Posted May 22, 2017
Pros: Everything
Cons: A shuttle service into Fortuna
Just returned from a 7 day stay at this excellent hotel. The location is great being just a 10 minute drive into Fortuna and close to park entrance and activities. On arrival we were given a very nice upgrade to a suite which was huge with stunning views from both balconies. The food was very good from both the restaurant and the pool bar, and a great buffet breakfast with plenty of choice. Great choice of thermal pools. All staff were very friendly, Jefferson and Bryan were exceptionally helpful from the minute we arrived. Would highly recommend this hotel.
Comment from Hotel Management
May 23, 2017 by Royal Corin Staff, Hotel Management
Dear guest, Thank you very much for sharing your comments about your stay. Your feedback help us improve and be better each day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel with Hot Springs and volcano view!

Posted May 21, 2017
Pros: Nice, clean, close to activities around the area, very nice and helpful staff
Cons: Have easier access to water in the room
Location: Plenty of activities and guided tours around the area. La Fortuna Downtown not far either.
Stayed for 4 nights and had a great time. Greeted us w cool towels and drinks. Extremely nice and helpful staff. Answered any and all questions we had. Had a great list of activities and would even book them for you. Had outdoor pools, hot springs, and a sauna. Our room was nice, clean, and had a great view of the volcano. Free parking and gated for security. Would definitely stay here again.
Comment from Hotel Management
May 22, 2017 by Royal Corin Staff, Hotel Management
Dear guest, Thank you very much for sharing your comments about your stay. Your feedback help us improve day by day.
3 out of 5
by A verified traveler from Billings, MT

Posted May 11, 2017
Pros: The staff!!!!
Cons: Prices!! This hotel should be $1000 a night and the food and drinks should be at least half!
Location: Its great that its right by baldi hotpsings, and close drive into town and other activities
IF you want a hotel that doesn't feel costa rican, and feels like a holiday Inn this is the hotel for you! For $200 a night you can get so much more in the area. They want to be 5 star but are 3 star. The drinks and food are extremely overpriced!! A quesadilla in costa rica should not be $14 US dollars! The upstairs bar is so strange...it should be an outside bar and the fine dinnign restraunts vibe is so stuffy it should also be outside and romantic feeling. This hotel is run down, we had an awful smell through our AC everyday. In la fortuna you want ot be in the nature not in a concrete building, there are so many amazing natural hotsprings at so many hotels and this place calls it a thermal spa, but its not at all, except the water is kinda warm...The one thing amazing at this hotel is the staff!! They are phenominal!
Comment from Hotel Management
May 15, 2017 by Royal Corin Staff, Hotel Management
Dear guest, We appreciate you shared your comments about your recent stay. Your opinion help us improve and be better each day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome view of the volcano

Posted May 10, 2017
The employees here are awesome! They are genuine and caring and helped make the stay wonderful. There is no better view of the volcano and if you get lucky enough, as we did, for a clear morning, it is spectacular. Thank you again Alfredo (like the pasta) you were very helpful and made life a little easier by doing so. I highly recommend this resort. Food was awesome too!
Comment from Hotel Management
May 12, 2017 by Royal Corin Staff, Hotel Management
Dear guest, Dear Danielle, Thank you very much for sharing your opinion about your stay. Your comments help us improve every day. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from new city new york

Great hotel

Posted May 9, 2017
This hotel has the perfect blend of location size and hospitality.
Comment from Hotel Management
May 12, 2017 by Royal Corin Staff, Hotel Management
Dear Ssorokin, Dear Danielle, Thank you very much for sharing your opinion about your stay. Your comments help us improve every day. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Very nice hotel with views of Arenal volcano

Posted May 8, 2017
Very nice hotel with excellent service. Hotel has hot spring pools with swim up bar, sauna, and views of the Arenal volcano from rooms. The food is delicious as well!
Comment from Hotel Management
May 12, 2017 by Royal Corin Staff, Hotel Management
Dear Jess, Dear Danielle, Thank you very much for sharing your opinion about your stay. Your comments help us improve every day. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel, Good location

Posted May 8, 2017
The rooms were nice and clean. The staff was friendly. I loved the pool, which is apparently filled with the local hot springs water! Overall, it was a good stay!
Comment from Hotel Management
May 12, 2017 by Royal Corin Staff, Hotel Management
Dear Danielle, Thank you very much for sharing your opinion about your stay. Your comments help us improve every day. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from B. united states

Nice hotel great volcano view

Posted Apr 29, 2017
Excellent hotel staff is very knowledgeable and always willing to help. Rooms are spacious and very modern nespresso in the rooms give it and amazing touch. Breakfast is great already something different and many options to choose from. And of course front row view of the arenal volcano.
Comment from Hotel Management
May 2, 2017 by Royal Corin Staff, Hotel Management
Dear Greysi, Thank you very much for sharing your comments about your stay. We look forward to seeing again in the future.
5 out of 5
Recommended
for Couples
by A verified traveler from Houston, TX

Beautiful well kept hotel

Posted Apr 26, 2017
Pros: I love that the staff was always pleasant and friendly. The hotel was always kept nice and clean. The breakfast is included which was wonderful
Cons: Room service. we were not aware that there's no room service after 10pm.
Location: location was perfect. 5 minutes from town. the tours they offer are nearby, well, at least the ones we booked.
The hotel is just beautiful, loved the thermal pool, the bar by the pool, the garden and the jacuzzis, everything was very nice and clean. The staff is extremely nice, friendly and pleasant. The room was spacious and clean and had a beautiful view to the Volcano.
Comment from Hotel Management
Apr 27, 2017 by Royal Corin Staff, Hotel Management
Dear Xiomara, Thank you very much for sharing your comments about your stay. Your feedback help us improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice for visiting Arenal

Posted Apr 25, 2017
Pros: Staff, dining, location, cleanliness, pool
Hotel staff was very friendly and accommodating. Amenities, including springs pool, were superb. Location of hotel was ideal with easy access to Arenal activities and dining in La Fortuna. Would definitely stay again!
Comment from Hotel Management
Apr 26, 2017 by Royal Corin Staff, Hotel Management
Dear guest, Thanks for staying with us. We appreciate your feedback!