Ratings based on 292 Verified Reviews

3.7 out of 5
75% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Natalie

Posted Jun 17, 2017 on Hotels
It was so relaxing, secenery was amazing private beach was lovely as other beaches in area where very busy, an easy walk into the town too.
Comment from Hotel Management
Jun 19, 2017 by Valentina, Hotel Management
Dear Ms. Natalie, thank you for your positive feedback we are really happy you appreciated your stay! Hope to welcome you soon again. Valentina A.
4 out of 5
by Krista

Wonderful hotel!

Posted May 13, 2017 on Hotels
We hiked from the train station, which was very uphill but completely worth it! The staff was extremely helpful, even with us speaking english and the view and quality of the hotel was more than I imagined!
Comment from Hotel Management
May 15, 2017 by Valentina, Hotel Management
Thank you very much!
4 out of 5
by A verified traveler from derbyshire

lovely location on italian riveria

Posted Sep 10, 2016 on Hotels
Lovely location with great views over arenzano. Quiet hotel which was great and good breakfast with lots of choice. Great pool ..... only downside was the hotel for a 4 star was looking a bit tired in some areas . But overall a good choice
3 out of 5
by A verified traveler

Posted Jul 14, 2016
Not bad but staff not help full and no easy parking
3 out of 5
by Gary from Mooloolaba Australia

Italian reviera getaway

Posted Jul 6, 2016 on Hotels
Fantastic location and easy access to town and beach
Comment from Hotel Management
Jul 13, 2016 by Valentina, Hotel Management
Dear Gary, thank you for your feedback, we only regret that despite you appreciate our property the score has been only 3/5. Hope to welcome you again and to astound you better!
4 out of 5
by Mark from Alforja

Great hotel, great value, amazing views.

Posted Jun 30, 2016 on Hotels
A great hotel, amazing views over Arezano and the Ligurian coast. Staff were very professional and friendly. Only draw back for some might be that the hotel is situated on a hill just outside the town and it is a short but steep walk up from the town, that being said the location is the best thing about this hotel, close to town yet very quiet neighborhood and the best views imaginable.
Comment from Hotel Management
Jul 13, 2016 by Valentina, Hotel Management
Dear Mark thank you of your 4 star feedback! We are very honored you appreciate your stay. We much hope to welcome you again! Valentina A.
5 out of 5
by Arkadiusz from Switzerland

Comfortable stay with a great view

Posted Apr 29, 2016 on Hotels
Had a room for one night and it was everything we needed. The room we had was very big and had space for a third person if our group of people was to be any bigger. Would highly recommend this hotel for anyone travelling in this region of Italy.
Comment from Hotel Management
Aug 13, 2016 by General Manager, Hotel Management
Thank you very much for your kind feedback! We sincerely are very happy you appreciated your stay in our Hotel. Looking forward to welcoming you soon, we remain with our kindest regards.
4 out of 5
by RABINDRAN from chennai, India

Lovely Place !

Posted Apr 15, 2016 on Hotels
We stayed there for 2 days and were happy to have booked a Hotel in a great location, representing the mood of the area. The rooms were large and the view from the rooms were excellent ! . The breakfast was quite good, with a decent spread. The only hitch was that the internet was displaying poor signals in the room and we had to come to the reception to access our messages and mails.
Comment from Hotel Management
Aug 13, 2016 by General Manager, Hotel Management
Thank you very much of your kind feedback! We are very happy you appreciate your accommodation. Looking forward to welcoming soon again, we remain with our kindest regards.
1 out of 5
by Ali from Tamworth

A big let down

Posted Nov 27, 2015 on Hotels
I stayed at this hotel in the first week of Oct 2015. I booked the hotel as all the pictures showed it be a beautiful place. Unfortunately, the hotel did not live up to the pictures it displays. Firstly, it was a mission just finding the place, going up the windy mountain roads, and once it was located parking was a struggle. Check in went smoothly. The hotel is very dated, needs to be brought into the current century. It is not ideal for disabled visitors as there are no ramps or any facilities (that I could see). The pool was off limits whilst we were there also. Staff were generally friendly and helpful (except the night receptionist- I asked him for an iron and his reaction startled me. He got very upset and stated that irons are not allowed in the room and no hotel in Italy allows irons. Oh well... that was news to me). Ended up having to pay £40 for 5 items to be ironed. The hotel breakfast was ok but the evening menu was very limited so we ate out every night. The only plus I could see for this hotel was the views and how friendly the staff were (except one ;-)
3 out of 5
Recommended
for Everyone
by A verified traveler from h

Nice hotel, nice staff, facilities lacking

Posted Oct 8, 2015
Visited at end of sept so weather wasn't the best, large pool was closed, and getting down to arenzano was difficult. Either take the road with no path route or the cable car lift. The lift seemed to be closed a lot of the time. The restaurant food was lovely and the staff were very friendly. The hotel rooms were nice but the heating didnt always come on. For free food go to the cafes in arenzano as every time you order a beer they bring out bread, meat and crisps.