Ratings based on 114 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by Alejandro

Posted Mar 8, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by JAVIER MACEDO, Hotel Management
Estimado huésped: Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel Casa Andina Classic Arequipa. Me complace saber de tan buenos comentarios respecto a la ubicación de nuestro Hotel. Asimismo, me da gusto que haya podido descansar apropiadamente en su habitación. Nuevamente le agradecemos por su tiempo y sinceramente, esperamos poder recibirlo en una próxima oportunidad. Estamos para servirlo. Cordialmente Javier Macedo Gerente
4 out of 5
by david

Posted Feb 23, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by JAVIER MACEDO, Hotel Management
Estimado huésped: Le agradecemos por tomarse el tiempo de compartir sus impresiones en cuanto a su estadía en nuestro hotel Casa Andina Classic Arequipa. Me complace saber de tan buenos comentarios respecto a la ubicación de nuestro Hotel. Asimismo, me da gusto que haya podido descansar apropiadamente en su habitación. Nuevamente le agradecemos por su tiempo y sinceramente, esperamos poder recibirlo en una próxima oportunidad. Estamos para servirlo. Cordialmente Javier Macedo Gerente
5 out of 5
Recommended
for Everyone
by A verified traveler from Tomball Texas

Very nice hotel ,excellent location

Posted Feb 19, 2016
Pros: Everything was very nice , location , rooms and overall service staff was awesome!
Cons: The breakfast buffet was not as good as I expected.
Location: Very good location only 5 minutes walking distance from the Plaza de Armas
I was in Arequipa last week ,the hotel was very nice and clean ,the room was very comfortable and the staff was friendly and willing to help.
Comment from Hotel Management
Feb 26, 2016 by Javier, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Javier Macedo Manager
4 out of 5
by A verified traveler

Posted Dec 12, 2015 on Hotels
Good
Comment from Hotel Management
Feb 27, 2016 by JAVIER MACEDO, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Javier Macedo Hotel Manager
4 out of 5
by Diego

This traveler left a rating score only Posted Sep 28, 2015 on Hotels
3 out of 5
by A verified traveler from Los Angeles CA

Very noise hotel to sleep at night

Posted Sep 13, 2015
The hotel is being remodeled and is dust every where and the rooms are very small.
Comment from Hotel Management
Sep 17, 2015 by Javier Macedo, Hotel Management
Dear guest, We appreciate the time you took to reviewing your experience at our hotel. Please accept our sincere apologies for not reaching your expectations and for the discomfort presented. Unfortunately We are in a period of renovation for give you a better comfort and service, doing construction works in our building during the day which produce some unwanted noise. We very much regret this matter; however, we are making our best effort to minimize the discomfort this may cause you. We certainly hope that you could give us a second chance to provide you with a quality service at any of our hotels. Sincerely, Javier Macedo
4 out of 5
Recommended
for Getaway With Friends
by Pablo C.

Very nice Hotel

Posted Jul 23, 2015 on Orbitz
Very nice hotel, well located near to downtown and main square by walking, the only thing it was to noise because the hotel is remodelating
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2015 on Hotels
4 out of 5
by Antuany from Chicago

Decent hotel, good location, and great price

Posted Jun 4, 2015 on Hotels
Decent hotel, good location, and great price. It's just a few blocks at a gentle slope up from the Plaza de Armas, walking distance to most things, including some of the top rated restaurants. Changing the wi-fi code every night at midnight was an inconvenience though, which could be easily planned better to allow guests to not have to leave their rooms to request a new code every morning.
Comment from Hotel Management
Aug 29, 2015 by JAVIER MACEDO, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.We take into account the inconvenience of changing key internet every day for give a solutions. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Javier Macedo Hotel Manager
3 out of 5
by A verified traveler

You get what you pay

Posted Jun 1, 2015 on Hotels
Hotel was being remodeled and construction workers were noisy and uncomfortable.
Comment from Hotel Management
Aug 29, 2015 by JAVIER MACEDO, Hotel Management
Dear guest, Thank you for the time you took to share your experience. We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay. We are really taking into account your feedback as it will definitely help us to note those matters that may need more attention from our side. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels. Kind regards, Javier Macedo Hotel Manager