Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Cusco

Posted Aug 4, 2016
친절한 호텔 직원분들과 멋진 정원 그리고 중심가에서 그렇게 멀지 않은 위치가 인상적이었습니다.
4 out of 5
by A verified traveler

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Armando, Hotel Management
Wow, four stars! Thank you very much. We are still working on getting those five. New for this season? Improved breakfast in all rates! and discount on THe Peruvian Cooking Experience to all of our guests!
3 out of 5
by ENRIQUE from Lima

Paz y limpieza

Posted May 15, 2016 on Hotels
Bien muy tranquilo
Comment from Hotel Management
Jul 1, 2016
Muchas gracias Enrique. Esperamos seguir mejorando nuestro servicio para poder conseguir una mejor evaluacion de su parte.
4 out of 5
by A verified traveler

Posted Jan 5, 2016
Fue una estancia muy agradable y tranquila, la atención es muy buena y me ayudaron a contactar con los agentes turísticos que necesitaba, los recomiendo.
Comment from Hotel Management
Jul 2, 2016 by Armando, Hotel Management
Tenemos excelentes contactos con los agentes para que su experiencia sea inolvidable. Y nuestra mayor preocuacion es que Usted se sienta comodo. BIenvenido cuando lo desee
4 out of 5
by A verified traveler

location good

Posted Dec 13, 2015 on Hotels
Good location. Friendly stagg
Comment from Hotel Management
Jul 1, 2016
Four blocks from Main Square, and away from the noisy center. Our staff is our best investment. Very friendly and doing their job as better as possible. Thank you
5 out of 5
by Rodrigo from Livramento

Perfeito lugar em Arequipa.

Posted Oct 27, 2015 on Hotels
Muito bom, atendimento otimo.
Comment from Hotel Management
Jul 7, 2016 by Armando, Hotel Management
Muchas gracias. Obrigado. Todo o nosso pessoal está feliz que você tenha desfrutado sua estadia. O seu conforto e satisfação é a melhor recompensa. Esperamos voltar algum dia. bem-vindo
4 out of 5
by Tonna Foldager from Denmark

Absolutely recommendable

Posted Oct 24, 2015 on Hotels
We would without a doubt use this little cosy hotel again and can only recommend it. It is not modern and it is not luxury but there is a warm and friendly atmosphere, and the staff - all of them - is smiling and very helpful. They took a genuin interest in our holiday. We had a lovely week there.
Comment from Hotel Management
Jul 1, 2016
Yes, not luxury. The building is a renewed 1927 property with a big courtyard and rooms surroundig it in a two flat building. All of our staff is very happy with your comment. Thanks to their job we are placed preferently on travel guides. Standard and superior rooms are all great. Welcome again anytime
5 out of 5
by Stéphane from Valognes

Très bon hôtel

Posted Oct 21, 2015 on Hotels
Très bel hôtel en plein centre d'Aréquipa. Endroit très paisible.Seul bémol, chambre 9 en extrémité et douche avec eau tiède et peu de pression.
Comment from Hotel Management
Jul 1, 2016
Toutes mes excuses pour la pression d'eau. Nous avons révisé et fonctionne maintenant correctement. Nous sommes très heureux de votre visite. Notre personnel est toujours prêt à aider. Bienvenue.
2 out of 5
by Maria susana from Trujillo peru

Cobros extras

Posted Oct 20, 2015 on Hotels
El personal es el q salva al hotel porq por el quedarme un rato más y usar el cuarto para bañarnos nos querían cobrar medio día de hotel así q solo pudimos estar en el jardín con mucho frío hasta nuestra partida
Comment from Hotel Management
Jul 1, 2016
Querida cliente, el dia hotelero que Usted contrata es de 24 horas. En Casa de Avila empieza a las 11 am y concluye a las 12:30. Si se queda despues de esa hora la habitacion no puede ser usada por otro cliente que ya reservo. Por eso tiene un cobro adicional. En Casa de Avila los huespedes pueden quedarse en el jardin o en el lobby cerrado, en comodos muebles con tv luego del check out hasta las 9 de la noche. E inclusive pueden dejar sus equipajes y salir a pasear o comer.. Eso sin cobro adicional. Lo otro esta fuera de nuestra capacidad.
4 out of 5
by A verified traveler from Ontario Canada

6 night stay Oct 2015

Posted Oct 12, 2015
Pros: The garden and quiet (not much traffic). Bed was good too.
Location: It was about a 10 - 15 minute walk to downtown. Not much to do/see in the immediate area.
We enjoyed the quiet relaxing atmosphere at this hotel and would stay again. It was far enough away from the Plaza De Armas to that it was quiet but only a 10 - 15 minute walk away. The staff were v.g. Breakfast was OK. There was the option to buy a cooked breakfast. We enjoyed having breakfast in the garden each day and also relxed there in the afternoons. The shower water was cold our last monring, but we just waited for an hour or so before showering. I did feel that we were overcharged for our laundry, but no big deal, would pay up front next time rather than at check out. Overall a very pleasant stay.
Comment from Hotel Management
Jul 1, 2016 by Armando, Hotel Management
And now you have cooked cereal! and sorry about the shower, gas system did not worked. We take good care of that this season. Laundry in Arequipa is a little expensive because we are in a desert. About 1.04 dollars per kilo. We were very happy with your visit. Thanks