Ratings based on 132 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jul 25, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guest, many thanks! Best Regards, Hotel Italia
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington USA

Great place to stay in Cortona!

Posted Jul 1, 2016
Lovely historic building right off Piazza della Repubblica, in the heart of Cortona. Clean, comfortable rooms with air conditioning and great shower! Friendly staff, nice breakfast in rooftop terrace with view of Tuscany. Bellisimo!
Comment from Hotel Management
Jul 5, 2016 by Diego P., Hotel Management
Dear Sherri, many thanks for choosing Hotel Italia for your stay here in Cortona. We are truly happy you ad a good stay! Many thanks for your appreciations about our rooms standards & cleanliness. Thanks as well for the appreciation on our Staff. We hope to welcome you again at Hotel Italia! Best Regards, Hotel Italia
5 out of 5
by Alice from Portland OR

Location and friendliness all around!

Posted Jun 23, 2016 on Hotels
Hotel Italia was such a pleasure! My trip to Cortona was just an overnight one (sadly so). It was very last minute and Hotel Italia popped up as a very centrally located, highly admired, affordable, boutique style hotel. I reserved a simple, one-person room, but upon check in, they offered me a very generous upgrade to a larger room in a higher floor with a stunning view of the valley below. I am sure some rooms have more of a view than others, as I am sure that some rooms are more spacious than others, but I can tell you that the staff was cordial, friendly and always smiling. They kept me at ease and at home. The included breakfast upstairs in the last floor terrace was a wonderful bonus too! I highly recommend Hotel Italia for your stay in Cortona, and can't wait to go back myself! Thank you!
Comment from Hotel Management
Jul 6, 2016 by Diego, Hotel Management
Dear Alice, Such a lovely review! We are really glad you enjoyed your stay at Hotel Italia: your satisfaction means really a lot to us! Thank you very much for your nice appreciacions; we are happy you liked our friendly athmosphere, and generally the standards that we are happy to keep for our nice guest! Many thanks as well for your lovely comment on our personnel; we'll share it with great pleasure! We hope to welcome you again soon in our Hotel! Best regards, Hotel Italia
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Friendly, comfortable hotel in perfect location

Posted Jun 14, 2016
We were given very clear instructions on finding the hotel and parking. The staff were friendly and helpful, the room was clean and well appointed, the location is a few steps from the centre of Cortona but quiet and there is a good choice at breakfast. We would certainly stay in Hotel Italia again.
Comment from Hotel Management
Jul 6, 2016 by Diego P., Hotel Management
Dear Mary, Thank you very much for staying with us and taking the time to review our Hotel. We are really glad you enjoyed your stay with us! Thank you for you great comment about the staff; we'll share your review with great pleasure! We hope to welcome you again soon in our Hotel! Best regards, Hotel Italia
4 out of 5
by John from Brighton

Posted Jun 3, 2016 on Hotels
Really friendly staff, nothing was too much bother and they all spoke better English than I did Italian! Offered an upgrade for a better view. Nice and peaceful stay. The room was tile floored so gathered dust etc more than carpet but more than happy with it for the price!
Comment from Hotel Management
Jul 6, 2016 by Diego, Hotel Management
Dear John, Thank you very much for choosing us for your stay here in Cortona, we are very pleased that you enjoyed your stay at Hotel Italia. We are glad you appreciate the commitment of our staff, we will certainly report your satisfaction to the all Team! We hope you will stay with us again! Best regards, Hotel Italia
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Great location & staff

Posted May 31, 2016
Pros: The staff, cleanliness of the rooms and modern bathrooms, and location. The breakfast, which was included in the price, was very good as well.
Cons: We got our room for only $106 Canadian which we felt was a very good value but some of the other prices for rooms we saw online there were more.
Location: Probably the best location in Cortona, which is a beautiful village. We got married in Cortona and the setting is amazing.
The staff were incredibly friendly and helpful and the location of the hotel was only a few steps from the main piazza.
Comment from Hotel Management
Jun 6, 2016 by Diego, Hotel Management
Dear Dean, Such a lovely Review! Thank you very much for finding the time to comment your stay with us! The all Team is very happy in reading all your positive comments about the Staff. We are glad you appreciated our Location, room / breakfast, and the general athmosphere here at Hotel Italia. We hope to welcome you again soon in our Hotel! Best regards, Hotel Italia
3 out of 5
by A verified traveler

rooms are very small.

Posted May 26, 2016 on Hotels
I stayed here two years ago. This time I was disappointed with my room. My closet at home is larger than the room I was in. On the basis of the room I'd have to give the hotel a 3 star at the most. The staff were very friendly and always willing to help. Because of the movie about the town there are a lot of Americans.
Comment from Hotel Management
Jul 6, 2016 by Diego, Hotel Management
Dear Guest, Thank you very much for choosing us for your stay here in Cortona and for taking the time to review us. We would likte to take this opportuity to remind that we have a large selection of different type of rooms. Single and Standard rooms are obviously not so large. Superior Rooms are larger and brighter. Superior Rooms with the View are offering a lovely view on the valley, or over the Chappel and the City. FInally our Deluxe rooms are the more confortables, and the Junior Suite is the best room with view from both bedroom & bathroom. Once again many thanks for coming back and we are lookign forward to welcome you once again at Hotel Italia. Best regards, Hotel Italia
5 out of 5
by A verified traveler

Posted May 21, 2016 on Hotels
TV didn't work despite the attempts of 2 members of staff - but that is the only fault I can find! Excellent
Comment from Hotel Management
Jul 6, 2016 by Diego, Hotel Management
Dea Guest Thank you very much for choosing us for your stay here in Cortona and for taking the time to review us. We are very pleased that you enjoyed your stay at Hotel Italia. Your satisfaction is very important to us! We are pleased that you had a good stay, and we apologize for the inconvenient with the TV! We hope you will stay with us again! Best regards, Hotel Italia
5 out of 5
by John from Michigan

Great hotel in Cortona

Posted May 12, 2016 on Hotels
Hotel Italia was a great choice for us. It is within the walled city of Cortona and just a few steps from the 2 town squares in town. I would stay here again. One small disappointment was that we planned to do laundry here as it was at the midpoint of our trip. The hotel does not have laundry facilities as it is listed on hotels.com. However, the staff was great and location was great and I would stay here on another visit to Cortona.
Comment from Hotel Management
Jul 6, 2016 by Diego, Hotel Management
Dear John, Thank you very much for choosing us for your stay here in Cortona and for taking the time to review us. We are very pleased that you enjoyed your stay at Hotel Italia. Your satisfaction is very important to us!. We are glad you appreciate the commitment of our staff, we will certainly report your satisfaction to the all Team! Thanks for the note about the laundry; eventually it was a mistake on the website; we have already fixed. We don't have an internal laundry service; it can be outsourced, only during weekdays, with a special charge that the laundry shop in the village of Camucia will charge directly to the guest. We hope you will stay with us again! Best regards, Hotel Italia
5 out of 5
by Timothy from Swansea Wales

Beautiful stay in Cortona

Posted Apr 16, 2016 on Hotels
Wonderful hotel in fabulous location, staff were very helpful.
Comment from Hotel Management
Jul 13, 2016 by Diego, Hotel Management
Dear Timothy, many thanks for your lovely review! We hope to welcome you back the soonest. Best Regards, Hotel Italia