Ratings based on 332 Verified Reviews

4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Relaxed, Peaceful, perfect.

Posted Sep 23, 2017
Pros: Everything! I couldn't fault it.
Cons: Perhaps not possible, but if the hotel has any say over the pirate ship partying nearby! So loud - it must be deafening on board!
Location: Shops, bars, restaurants, watersports, beaches all in walking distance. A good bus service just outside the hotel.
The hotel is the best I have ever stayed in! The staff were so welcoming and helpful. The rooms were immaculately clean (a maid TWICE a day). The facilities were excellent, Pools, gardens, sports, spa, restaurants, bars, shops (including a Spar for general everyday items. The location was also good. Nice walks in either direction along the sea front. Beaches, restaurants, bars and shops in walking distance too. Aguineguin is a nice little town also in walking distance with some shops and a little market.
Comment from Hotel Management
Sep 27, 2017 by etx-SDmytriieva, Hotel Management
Dear Jan, Thank you for rating the hotel on Expedia. We are pleased to know that you enjoyed the facilities of the hotel, the location and that your entire stay was relaxing and peaceful. We will be pleased to welcome you back in the future. Regards.
4 out of 5
Recommended
for Couples
by A verified traveler

relaxing holiday

Posted Sep 17, 2017
Pros: Everything was great
Cons: Bed gave me back ache
Lovely hotel walking distance from good restaurants shops Plenty of water sports Anfi is clean and pretty Would definitely recommend this
Comment from Hotel Management
Sep 27, 2017 by etx-SDmytriieva, Hotel Management
Dear Guest, Thank you for sharing your experience and rating the hotel. We are pleased to know that you had a relaxing holiday. We are looking forward to your next visit. Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Excellent Hotel with Sea Views

Posted Sep 17, 2017
Hotel is really well located with sea views from every room. All staff were extremely helpful and friendly and the whole resort was kept really clean. The food at both the buffet restaurant and the 222 Degree restaurant were of a high standard and reasonably priced. The onsite shop stocks a variety of groceries too. Visited in September and never a problem in finding a sunbed at any time of the day either around the pool or in the gardens. 2 small beaches adjacent to the hotel. Overall would definitely recommend and likely to return
Comment from Hotel Management
Sep 27, 2017 by etx-SDmytriieva, Hotel Management
Dear Rachel, Thank you for sharing your experience on Expedia. We are delighted to know that you enjoyed the hotel and its surroundings. We will be pleased to welcome you back. Regards
5 out of 5
Recommended
for Families
by A verified traveler from Worcester

Excellent Hotel in a great location.

Posted Sep 15, 2017
Pros: Location, service, cleanliness. Beaches either side of the hotel only a short distance away.
Cons: .
Location: There were various water sports available close by. There was also a choice of restaurants nearby if you wanted a change.
From the welcome drink to the late check out, we were very pleased with our week at this hotel. Because the hotel is built next to the rock-face, all rooms face the sea. The gardens and pool areas were immaculate from which we didn't want to move. The toilets outside were also very clean. We stayed half board. The breakfast buffet was excellent and the evening meals were all of good quality. Whilst staying, there were builders on site refurbishing one of the pool areas but this did not impact our use of and enjoyment of the pool. They got on with the job and you never felt their presence interfered. My only negative comment relating to the hotel was an email I sent before booking, (to which I had email confirmation of delivery) asking a question about the restaurant, to which I did not receive a reply.
Comment from Hotel Management
Sep 27, 2017 by etx-SDmytriieva , Hotel Management
Dear Bruce, Thank you for sharing your experience with us. We are delighted to know that you liked the location and the resort. We will be pleased to welcome you back in the future. Regards.
4 out of 5
Recommended
for Families
by A verified traveler from London

nice hotel for families with children

Posted Sep 6, 2017
Pros: very child friendly, nice staff, supermarket within the hotel, fantastic sea view
Cons: Food could be better in the downstairs restaurants
Location: you need to drive or take a taxi, hotel beach is not very nice, the tiny town next to the hotel is not pretty or has much to offer
great pools with warm water, great view and fantastic staff. Food could be better, half board -very poor choice for vegetarians in the evenings
Comment from Hotel Management
Sep 27, 2017 by etx-SDmytriieva, Hotel Management
Dear Bee, Thank you for sharing your experience with other travelers on Expedia. We are pleased to know that you and your family had a nice stay at the resort. It is good to know that you enjoyed the facilities of the hotel. We are looking forward to your return. Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel but very expensive to eat in

Posted Aug 31, 2017
A very relaxing hotel which is a short walk to the local shops and night life. The path to the night life was a little dark in the evening and not very well lit, which was a little scary for my young kids. The hotel restaurant is very over priced and I would advise eating nearby where the food is better and half the price. Overall a nice hotel but our room (103) was a little tired with ripped net curtains in both rooms and a hole in the bath room ceiling which leaked water from the aircon.
Comment from Hotel Management
Sep 5, 2017 by etx-SDmytriieva, Hotel Management
Dear global trotter, Thank you for sharing your comment on Expedia. We are pleased to know that you had a relaxing stay at the resort. We have forwarded your comments regarding the room in order to check and improve. We will be pleased to welcoming you back. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Close To The Beach

Posted Aug 30, 2017
Great Hotel with great staff. Mario in particular was excellent - really helpful and a very good, nice man.
Comment from Hotel Management
Aug 31, 2017 by etx-SDmytriieva, Hotel Management
Dear Guest, Thank you for your time taken to share your comments on Expedia. We are pleased that you enjoyed your stay at the resort. It is good to know that our friendly staff and in particular Mario could contribute to your successful stay. We are looking forward to your next visit. Kind regards,
5 out of 5
Recommended
for Families
by A verified traveler

Perfect in every way

Posted Aug 28, 2017
Pros: Ocean views were stunning
Location: Anti is a short walk, plenty of bars etc.
Truly five star experience. We did not want to leave and already planning our return. The 2 bedroom suite was excellent , the balcony a lovely space with jacuzzi .
Comment from Hotel Management
Aug 30, 2017 by etx-SDmytriieva, Hotel Management
Dear Guest, We highly appreciate your time taken to share your experience and your positive review. We are delighted to know that you enjoyed your two bedroom suite, the balcony, and jacuzzi. We are looking forward to your next visit. Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from West London

Great Hotel and location

Posted Aug 26, 2017
I spent 5 days at this fantastic hotel with my wife and children. For what we paid we were pleasanty surprised by the quality of the room which had a two bathrooms, a kitchen and an amazing sea view balcony with a small table and chairs, Sun beds and a hot tub. The location of the hotel is really good. It is by the sea with a medium size beach to the left and and a small beach to the right. In addition, if you exit the hotel from the pool area and walk along the coast for 3 to 4 minutes you are in Anfi which has its own beach, lively restaurants, cultural stage show and is a stop for the ferry and dolphin boat trips (which I recommend). The hotel is also a 15 to 20min taxi ride to the fabulous sand dunes and beach area in Maspalomas and a similar distance from the charming Puerto De Mogan. I really recommend visiting these two. The hotel itself lived up to its 5 star status. very good amenities and even a Spar supermarket that is reasonably priced. The outdoor pool area is lovely with stunning views. The staff were lovely and very helpful. I really recommend this hotel.
Comment from Hotel Management
Aug 28, 2017 by etx-SDmytriieva, Hotel Management
Dear Mandeep, Thank you for your time taken to share your review. We are pleased to know that you and your family had a relaxing stay at the resort. It is good to know that you enjoyed the facilities of the hotel, your room, and the area. We will be pleased to welcoming you back in the future. Warm regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful hotel on the beach

Posted Aug 21, 2017
Just returned from a fabulous stay at this hotel, which is absolutely wonderful. It's set on the beach with beautiful views over the bay. The pool area is large with two excellent sized pools, one salt water and one freshwater. There are plenty of sun beds around the pool and on the grass underneath the palm trees. The staff are extremely attentive and can't do enough for you. Would hIghly recommend this hotel to anyone.
Comment from Hotel Management
Aug 22, 2017 by etx-SDmytriieva, Hotel Management
Dear Helen, Thank you for your comments and recommendation on Expedia.com. We are pleased to know you had a relaxing holiday at the resort. It is good to know that you enjoyed the pool area, the entire hotel, and the views. We will be pleased to welcome you back in the future. Warm regards.