Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Asker.

Flott hotell, nydelige senger,nær strand, rolig.

Posted Nov 28, 2016
Pros: Alt er bra .
Cons: Strandpromenaden på begge sider av hotellet særlig om kvelden. Veldig mørkt manglet lyspærer, hull og homper. Dette kan vel hotellene spleise på.
Location: Beliggenheten er bra, men litt lite og gjøre utenom og sole seg bade og gå tur .
Alt er egentlig veldig bra. Maten , sengene , utsikten , god plass , stille og rolig , Veldig god plass , så det skulle ikke være nødvendig og holde av senger .
Comment from Hotel Management
Dec 1, 2016 by Finn Berstad, Hotel Management
Kjære Knutsen Takk for din vennlige tilbakemelding. Det er fra kommunen sin side en prioritert sak å få orden på strandpromenaden så vi får håpe de gjør dette hurtig. Jeg håper vi får anledning til å ønske dere velkommen tilbake ved en annen anledning. Finn Berstad General Manager
5 out of 5
by A verified traveler from oskarshamn

Ypperligt läge

Posted Nov 28, 2016
Ett alldeles utmärkt hotell för avkoppling servicen var mycket bra lugnt poolområde med gott om avskilda delar
5 out of 5
by A verified traveler

Amazing Hotel

Posted Nov 23, 2016
Met with a glass of champagne and it kept getting better! Staff were so friendly and helpful, our room was incredible with amazing view of landscaped garden, pool and ocean. Spa was also very good and the the food was out of this world.
5 out of 5
by A verified traveler from uk

Perfect holiday

Posted Nov 19, 2016
Lovely hotel in a nice location. Not too busy and just enough to keep the family entertained. Pool was clean, staff were friendly and the hotel surprised me with a bottle of champagne and a cake for my birthday! Only small gripe was that the breakfast and buffet dinner was left open with a lot of flies flying around. Would definitely come again though.
Comment from Hotel Management
Nov 21, 2016 by Enrique Soler, Hotel Management
Dear Lisa! We are pleased that you had a lovely and relaxing vacation at the resort. We appreciate your positive comments about the resort and facilities. We look forward to your return. Kind regards.
5 out of 5
by A verified traveler from Oxted,Surrey

Excellent hotel

Posted Nov 18, 2016
Pros: The overall facilities and the general air of efficiency from all the staff who were all very polite and helpful at all times
Cons: For us nothing but maybe if you were a family with young children some more activities but as an older couple this was not an issue
Location: Superb location and the view from our room balcony was idyllic to wake up to every morning
Despite Gran Canaria being very full this particular hotel was tranquil and restful ideal for a winter break to recharge Christmas batteries before the hectic run up to Christmas in the UK
Comment from Hotel Management
Nov 22, 2016 by Enrique Soler , Hotel Management
Dear Ian! We are pleased that you enjoyed overall facilities of the hotel and had relaxing vacation at the resort. We appreciate your positive comments and we look forward to your return. Kind regards.
5 out of 5
by A verified traveler

Fabulous

Posted Oct 26, 2016
Pros: The room with our own sun loungers and hot tub with great views (Room 303). We could watch the sunset from our hot tub!
Cons: The beaches, although not really part of the hotel. Maybe also some night time entertainment for adults and children.
Location: Worth walking down to Amfi beach in the evenings for restaurants, live shows, etc.
We were upgraded from a junior suite to a one bedroom luxury room which was well worth it. The views from all rooms are great as they all face the ocean. Staff were super friendly and very attentive. They would go out of their way to accommodate any requests we had for us or our children. All in all a great 5 star resort. Very clean and get facilities all round.
5 out of 5
by A verified traveler from Southampton

Superb relaxing stay in a beautiful hotel

Posted Oct 24, 2016
Pros: The hotel, it's facilities & staff really are superb. We had a wonderful, relaxing stay & would definitely return. From the swimming pools to the grounds with always enough (very comfortable!) sun loungers to the excellent spa I can't praise the hotel enough - truly top class.
Cons: The tennis courts were quite expensive to book and the buffet style dinner wasn't the best quality, but the a la carte restaurant more than made up for it!
Comment from Hotel Management
Nov 7, 2016 by Enrique Soler, Hotel Management
Dear Guest! We are dilighted that you had a relaxing stay at the resort. We highluy appreciate your positive comments about the hotel facilities and staff. Your comments regarding tennis court and buffer dinner have been forwarded to management to evaluate and action. We look forward to your return. Kind regards.
5 out of 5
by A verified traveler from Madrid

Volveré, como lo llevo haciendo los últimos 3 anos

Posted Oct 11, 2016
La calidad global es excelente, empezando por las habitaciones, instalaciones exteriores, el trato del personal. La llegada la hotel es espectacular .. de hecho las vistas te absorben y dejas recepción a la izquierda, casi sin hacerles caso, es una lucha entre quedarte a hacer el check-in y pasar de largo a disfrutar de las vistas. Luego el ascensor panorámico, abrir la puerta de la habitación y sentir la calidad, pasar a la terraza y querer quedarte a vivir all'i.
Comment from Hotel Management
Oct 12, 2016 by Enrique Soler, Hotel Management
Estimado Cesar, Muchas gracias por haber tomado el tiempo para compartir sus cometarios del hotel. Nos alegramos mucho saber que hayan disfrutado de nuevo de su estancia. Esperemos poder saludarle de nuevo pronto. Un saludo.
5 out of 5
by A verified traveler

Kjempe hotell!...

Posted Oct 11, 2016
Meget behagelig... Anbefales.
Comment from Hotel Management
Oct 12, 2016 by Finn, Hotel Management
Kjære Reisende, Takk for din hyggelige kommentar og tilbakemelding i forhold til hotellet. Jeg ser frem til til at vi får anledning til å ønske dere velkommen tilbake. Finn Berstad General Manager
5 out of 5
by A verified traveler from Essex

Excellent Hotel

Posted Oct 6, 2016
Read all the ratings before choosing this hotel and was sceptical whether it would live up to expectations. I'm pleased to say that this hotel lived up to a consistent level of excellence! From beginning to end nothing was ever too much to ask of the very attentive and friendly staff. I had a birthday during my stay. To my surprise a lovely bottle of Prosecco and a little cake were left in the room courtesy of the management - very nice touch. I am already looking into returning same time next year!
Comment from Hotel Management
Oct 10, 2016 by Enrique Soler, Hotel Management
Dear Lorraine, We appreciate your taking the time to share your feedback. We are pleased that you enjoyed your relaxing holiday at the resort and that our friendly staff could contribute to a successful stay. We would be pleased to welcome you again during your next holidays. Kind regards.