4/10 Poor
Stuart
Business traveler, Traveled with pets
Apr 17, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are stunning. however this hotel is in severe need of updating. The carpet in the rooms was warped and old, the telly is serviceable but the WiFi in the room is non-existent so you have to make do with council telly. the bathroom was naff, loose wiring and exposed earth cable to the light.
massive damp patch when coming in the front door on ceiling. doors dont close just kinda bash about in the wind. the outdoor seating area has brilliant views but you have to buy a beer then go outside, then walk down slopes and over grass to get to it!
the area around is really sad with a lot of closed shops. some are open but most arent. the slanj has seen better days. Village Inn is better and has a nice choice of ales. the choice of beers at Arrochar was poor. nothing scottish. Carling (yuk), Caffreys,Guiness and Staropramen. I didnt bother ordering. no local beers at all.
when approaching the reception the two staff were bickering about a previous guest for a good minute whilst i sat there and just waited for them to finish their conversation.
on the whole. I paid £45 for a naff room so should i complain. well i wont be back. it was meh. very below average. it had a bath and was dog friendly. that was good
Stuart
Stayed 1 night in Apr 2024